The hotel and staff were excellent. We were able to walk to our play and leave the car there and that was very convenient.
However we went tp the bar to grab a light supper and had problems. The gal who sat us said she would send a server over, one never came. I went and talked to the bartender and explained the situation and he assured me he would get us a server. After half an hour of being totally ignored, we left! We went to the restaurant explained the situation again and asked them if we could get waited on, YES! We had a lovely young lady, Sarah, who took care of us. The next day , on our way to the play, we had almost the same situation. The gal took our order and then disappeared! She didn’t deliver our food, she didn’t check on us, and we couldn’t find her to get our bill! We explained to a different waitress that we wanted our bill so we could pay and get to our play. She was finally able to find our slip and took care of us. Thank you!
The hotel itself is beautiful and clean and the staff is super. We endured a lot of frustration in our dealings with the bar/ restaurant. Sarah was an excellent waitress and I am sorry I didn’t get the name of the gal who helped us out on Sunday.