Family Resorts in Somerset, Somerset

"We stopped at 10 pm after 10 hours drive We requested warm temperatures into the room When we got there the temperature was 65 Took 1 hour for nice warm"

"I had 7 rooms booked for my touring band. We checked in late (after 11pm) after our show near Pittsburgh. Debbie, behind the desk for the night shift, was awesome, friendly, and helpful, when checking us in late in the evening. She was also quite sociable (and funny) while a few of us hung out in the lobby, late night. The rooms were fine. Clean and comfortable. In the morning, my phone started blowing up with texts from my band members saying there was no hot water. Several members called the front desk but there was no answer. When we met in the lobby to check out, we were told there was a power outage and that the heater takes time to get going. I understand things happen, but the 2nd most important purpose of a hotel stay is getting a decent shower before you leave and that didn't happen. "

"Very good"