This was our 2nd stop on a cross-country move. After booking I was instantly spammed with marketing from the management company by email/text. After 9 hours of driving we were greeted by a swarm of wasps under the front porch stairs as we tried to enter. I was stung on both ankles. We checked for a back door. It was locked. Since I was already having an allergic reaction, my husband sacrificed himself to cross the swarm and unlocked the back door. He was stung in both legs. We messaged the property manager. He responded immediately but their representative didn't show to fix the problem for a couple hours. I requested a key for the back door since we couldn't leave and lock the property. Wasp spray didn't fix the problem and a key wasn't available so we were stuck. They suggested we just leave the property unlocked. We were promised a partial credit, but it wasn't applied for 8 days and only after I followed up. The mgmt co is great at auto replies and canned marketing but follow through and exterior care of the property is lacking, including long grass out back and tall weeds around the porch. The neighborhood seemed safe. The interior was clean and well appointed. It sould have been a nice quiet stay, instead I itched for a week after and had to stop for benedryl. I feel sorry for the owner, but I can't recommend any property under WyoStays management. They're easy to spot...no refund policy.