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Crowne Plaza Hotel Shanghai by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Shanghai by IHG

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior
Bar (on property)
Indoor pool
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
400 Pan Yu Road, Shanghai, Shanghai, 200052
  • Place, Former French Concession
    ‪4 min walk‬
  • Place, Xujiahui Shopping District
    ‪12 min walk‬
  • Place, Metro City
    ‪13 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room (Upgraded)

Down comforters, minibar, in-room safe, desk

Standard Room (Upgraded)

8.0 out of 10
Very good
(1 review)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Kids Theme)

Standard Room, 2 Twin Beds (Kids Theme) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Kids Theme)

  • City view
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Standard Room, 2 Twin Beds, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme) | Down comforters, minibar, in-room safe, desk

Suite, 1 King Bed (Kids Theme)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Work Life)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (Work Life)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology) | Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (Technology)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Technology)

Standard Room, 2 Twin Beds (Technology) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Technology)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Work Life)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Work Life)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Xuhui within a mile (2 km) of Xujiahui Shopping District, Crowne Plaza Hotel Shanghai by IHG is within 2 miles (3 km) of other popular sights such as Zhongshan Park. This 465-room, 4.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Former French Concession - 4 min walk - 0.3 miles
  • Xujiahui Shopping District - 12 min walk - 0.7 miles
  • Metro City - 13 min walk - 0.7 miles
  • Hengshan Road - 1 min drive - 1.0 mile
  • Zhongshan Park - 3 min drive - 1.7 miles

Getting around

  • Jiao Tong University Station - 2 min walk
  • Shanghai South Railway Station - 8 min drive
  • Hongqiao International Airport (SHA) - 25 min drive

Restaurants

  • ‪Yunhe Noodle House 云和面馆 - ‬5 min walk
  • ‪星巴克 - ‬3 min walk
  • ‪ZASAG (札萨阁) - ‬3 min walk
  • ‪Miró Bar - ‬2 min walk
  • ‪Ajisen Ramen 味千拉麵 - ‬3 min walk

About this property

Crowne Plaza Hotel Shanghai by IHG

Guests of Crowne Plaza Hotel Shanghai by IHG have access to an indoor pool, a gym, and a sauna. If you drive, self parking is CNY 160 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and slippers. Minibars, coffee makers, and safes are also available. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

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  • Parking included
  • Free WiFi
  • Restaurant
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Apr 6 - Apr 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CNY 160 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 158 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 悦庭华府 Yue Palace
  • 星缘全日餐厅 Circles Café
  • 查理酒吧 Charlie's Bar
  • 美食阁 Star Walk

Things to do

  • Books
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 26 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1991
  • Renovated entire property - May 2023
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 230.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Self parking fee: CNY 160 per day
  • Rollaway bed fee: CNY 230.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Frequently asked questions

Is free cancellation available at Crowne Plaza Hotel Shanghai by IHG?

Crowne Plaza Hotel Shanghai by IHG provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Hotel Shanghai by IHG?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Shanghai by IHG on Mar 29, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Crowne Plaza Hotel Shanghai by IHG?

This hotel is situated in Xuhui within a short 16-minute walk of Xujiahui Shopping District and also 18 minutes on foot from Metro City. You'll also find The Bund and West Nanjing Road within a short drive.

Is parking available on site at Crowne Plaza Hotel Shanghai by IHG?

Yes, parking is offered for CNY 160 per day.

Does Crowne Plaza Hotel Shanghai by IHG have a casino at the property?

No, Crowne Plaza Hotel Shanghai by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Hotel Shanghai by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Crowne Plaza Hotel Shanghai by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Crowne Plaza Hotel Shanghai by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Hotel Shanghai by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Hotel Shanghai by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Hotel Shanghai by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Hotel Shanghai by IHG though service animals are welcome.

Does Crowne Plaza Hotel Shanghai by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza Hotel Shanghai by IHG?

The closest major airport to Crowne Plaza Hotel Shanghai by IHG is Hongqiao International Airport (SHA), which is 6.5 mi away (25 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 29.7 mi away (55-minute drive).

Are there rooms with balconies at Crowne Plaza Hotel Shanghai by IHG?

Yes, some guestrooms at Crowne Plaza Hotel Shanghai by IHG offer a balcony and may feature city views.

Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 103 out of 253 reviews
Rating 8 - Good. 97 out of 253 reviews
Rating 6 - Okay. 39 out of 253 reviews
Rating 4 - Poor. 12 out of 253 reviews
Rating 2 - Terrible. 2 out of 253 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan, Hong Kong

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in and check out. Just how I like it!
Stayed 3 nights in Dec 2025

8/10 Good

Leyi

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 15 nights in Sep 2025

6/10 Okay

Martin

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Good location. Hotel so so. Facilities poor. Bar closed early evening. Club room empty apart from a cool cabinet with 6 Cokes, 6 Sprites an a couple of bottles of beer. Breakfast and main restaurant a buffet which was a bun fight if you didn’t get there early they had run out of items. Staff pushing trolled around cleaning tables I have been in better canteens
Stayed 7 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

millie

Liked: Cleanliness
Hotel was good
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful hotel. My second home. Very friendly guys and girls
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing city!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Weisheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, close to subway station, dining options
Stayed 4 nights in Mar 2025

10/10 Excellent

Xuesen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 5 nights in Nov 2024

6/10 Okay

PEGGY

Traveled with group, Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024

8/10 Good

Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

Zahra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities
The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

8/10 Good

acacia

Traveled with family
Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

D. Michael, Palm Springs

Stayed 3 nights in Jan 2024

10/10 Excellent

Yongjian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

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