See all properties

Granbell Hotel Otaru

3.0 star property
Hotel with a rooftop terrace, steps from Otaru Canal

Choose dates to view prices

Photo gallery for Granbell Hotel Otaru

Bar (on property)
Breakfast buffet
Sauna
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪3 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Free WiFi, bed sheets

Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Free WiFi, bed sheets

Superior Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking | Free WiFi, bed sheets

Accessible Room, Non Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Free WiFi, bed sheets

Corner Suite, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room - Non-Smoking

Free WiFi, bed sheets

Superior Double Room - Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room - Non-Smoking

Living area | Smart speakers

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Accessible Room - Non-Smoking

Free WiFi, bed sheets

Accessible Room - Non-Smoking

  • Sleeps 2

View all photos for Corner Suite - Non-Smoking

Living area | Smart speakers

Corner Suite - Non-Smoking

  • Sleeps 4

You may also like

Ad
Land view from property

Tokyu Stay Sapporo

Sapporo City Centre
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
9.2 out of 10, Wonderful, 1,000 reviews
$56 nightly
The price is $62
Nov 19 - Nov 20
All taxes and fees included in total
Tokyu Stay Sapporo

About the neighborhood

Otaru

Granbell Hotel Otaru places you next to Otaru Canal and Sakaimachi Street. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.0 miles
  • Otaru Canal - 3 min walk - 0.2 miles
  • Otaru Music Box Museum - 11 min walk - 0.6 miles
  • Shin Nihonkai Ferry - 2 min drive - 0.9 miles
  • Otaru Tenguyama Ropeway - 4 min drive - 2.1 miles

Getting around

  • Otaru Station - 13 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 54 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪万次郎 - ‬3 min walk

About this property

Granbell Hotel Otaru

Hotel with a rooftop terrace, steps from Otaru Canal
Guests staying at Granbell Hotel Otaru enjoy a rooftop terrace, laundry facilities, and a vending machine. Self parking is offered for JPY 1500 per night. The 24-hour front desk has staff always at the ready.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and toothbrushes and toothpaste. Smart speakers are also standard.
Public bath/onsen services include an indoor public bath (no minerals).

Similar properties

Hot springs
Hotel Sonia Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,004 reviews
$57 nightly
The price is $65
Nov 18 - Nov 19
Hotel Sonia Otaru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Elevator (43 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

What can I see around Granbell Hotel Otaru?

This hotel is located in Otaru, just steps from Otaru Canal and Sakaimachi Street, and within a short walk of Otaru City Art Museum. You'll also find Otaru Music Box Museum and Otaru City General Museum Ungakan less than a mile away.

Is there parking available at Granbell Hotel Otaru?

Yes, parking is offered for JPY 1,500 per night with in/out privileges.

Does Granbell Hotel Otaru feature a casino at the property?

No, Granbell Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Granbell Hotel Otaru?

No, there is no indoor pool at this hotel.

Is Granbell Hotel Otaru a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and a rooftop terrace at this hotel.

Does Granbell Hotel Otaru have a hot tub?

No, this hotel doesn't have a spa tub.

Does Granbell Hotel Otaru feature a restaurant that includes a breakfast menu?

No, Granbell Hotel Otaru doesn't have a restaurant that serves breakfast.

Will Granbell Hotel Otaru allow pets to stay for free?

No, pets aren't allowed at Granbell Hotel Otaru.

Does Granbell Hotel Otaru have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Granbell Hotel Otaru?

The closest major airport to Granbell Hotel Otaru is Sapporo Okadama Airport (OKD), which is 23 mi away (54 minutes by car).

Are there rooms with balconies at Granbell Hotel Otaru?

No, there aren't any guestrooms with balconies at Granbell Hotel Otaru.

Reviews

Granbell Hotel Otaru Reviews

8.0

Very Good

9.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

10/10 Excellent

Wing

Stayed 1 night in Jul 2025

10/10 Excellent

RIKAKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3泊しました。深さのある露天風呂がとても気持ち良かったです。新しいのでお部屋も清潔で、スタッフさんも感じの良い方が多かったです。 3泊の場合、お部屋の掃除が1回のみで、タオルやコーヒーなどの備品を自分でフロントに取りに行かないといけない点だけが残念でした。
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

可以觀望一下再入住的酒店

非常新的酒店, 新到令我覺得整體配套都尚未準備好開業 環境跟酒店的狀況非常優秀, 值得推薦 房間也很舒服, 大浴場也很寬敞 唯獨酒店的服務人員及配套很不友善 無法為住客提供充足的車位 服務人員指示泊其他停車場時也說不清收費 想要加購早餐被告知已滿額無法加購 晚上想要多拿一個枕頭也被告知已經沒有額外的枕頭了 想要入住的朋友可以考慮等酒店營運多一段日子再去吧
Stayed 1 night in Jul 2025

4/10 Poor

David

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Check in 時間太久了！
Stayed 1 night in Jul 2025

2/10 Terrible

Naomi

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
オープン日初日の宿泊で利用しました。 ①到着して、駐車場に停車させる際、【ボタンを押してスタッフ呼び出し】と記載あったが、ボタンを押してもスタッフが出てこなかった。 ホテル内に入り、スタッフに聞いたところ、満車だから近くのパーキングを案内された。 呼び出しボタンの意味あるか？ ②部屋入口オートロックの不備。 大浴場から戻ったら、部屋の鍵が開かず、エレベーター前の内線に行ったが、内線番号を押しても繋がらない（というかかけ方が良くわからない、説明書き内容不足） 結果的にドアは初期設定不備だったらしく業者に問合せしリセットしたら開いたとの事。 ③部屋の鍵が開かない間、6階のラウンジで飲みながら待たせて貰ったが、（大浴場帰りのトラブルで財布を持ってなく、鍵が開いたら財布を取りに部屋に行くつもりでいた） ホテルの方がラウンジまで解錠出来たと呼びに来たが、ラウンジの店員さんに状況は何も説明してくれず、自ら、財布を取りに部屋に戻っていいか確認し、退店。その後、ホテルの方から、鍵開くか一緒に部屋まで付き添う、と。 だったら、その事をラウンジの方に言ってくれたら、私が財布を忘れてラウンジに入ってるおっちょこちょいな人みたいな恥かかずに良かったのでは？配慮が足りなく残念。 ④洗濯しようと3階に行ったが、地図に場所の記載なし。エレベーター横には、自販機コーナーがあったが、その表記すら地図にない。 3階フロアを探し周り、一番奥まった場所で発見。これは誰も分かりません！ そして、洗濯機もトラブルしてるのか、ホテルの方2名で対応中。 結果的に夜に洗えず、朝5時起きで洗いに行った…。 ⑤部屋の電気のスイッチが分かりにくい！部屋中探すが見つけきれず、AIアシストが置いてあるから、もしや？と思い、部屋の電気を消して！と指示出したが、もちろん出来ない（笑） 結果的に、ベッドの枕で隠れてた…。 ⑥ベッドの高さがとても高いため、高齢者や足腰悪い人には、負担大きいと思う。 諸々、残念すぎたが、オープン初日で、設備は新築のためキレイさだけは満足。
Stayed 1 night in Jul 2025