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Granbell Hotel Otaru

Property class: 3

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Photo gallery for Granbell Hotel Otaru

A modern lounge area with a central table, surrounded by sofas, large windows offering city views, and a wooden ceiling structure.
A modern interior with a central seating area, large windows offering a city view, and wooden structural beams.
A balcony with a view of a cityscape at night, featuring a pool and a wooden deck.
A modern restaurant with a central bar, multiple seating areas, and a distinctive ceiling design.
A rooftop terrace with outdoor seating, including sofas and tables, overlooking a cityscape at dusk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Otaru Music Box Museum
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪55 min drive‬

Room options

View all photos for Twin Room, Non Smoking

A modern hotel room with two beds, a desk, a small seating area, and a cityscape view.

Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with a large bed, a nightstand, a desk with a lamp, and a view of a cityscape through the window.

Hollywood Twin Room, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

A modern hotel room with a large bed, a desk with a computer, a small seating area, and a view of the sea.

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

A modern hotel room with a large bed, a desk, and a chair.

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a bed, a sofa, a small table, and a view of a cityscape through a large window.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Accessible Room, Non Smoking

A modern hotel room with a large bed, a small round table, a sofa, a TV, and a window with a city view.

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Corner Suite, Non Smoking

A modern hotel room with a sofa, two beds, a desk, and a cityscape mural on the wall.

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Twin Room - Non-Smoking

A hotel room with two beds, a desk with a computer, a window, and a hanging light fixture.

Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room - Non-Smoking

A bedroom with a large bed, a nightstand, a desk with a chair, a window with blinds, and a wall-mounted lamp.

Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room - Non-Smoking

A modern bedroom with a large bed, bedside tables, a desk, and a television.

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Otaru

Granbell Hotel Otaru places you next to Otaru Canal and Sakaimachi Street. This 3-star hotel welcomes guests with 159 rooms and conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 2 min walk - 0.1 miles
  • Otaru City General Museum Ungakan - 6 min walk - 0.4 miles
  • Otaru Music Box Museum - 11 min walk - 0.6 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.1 miles

Getting around

  • Otaru Station - 13 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪ポプラファーム 小樽店 - ‬2 min walk

About this property

Granbell Hotel Otaru

Guests of Granbell Hotel Otaru enjoy features like a gym, a rooftop terrace, and laundry facilities. Self parking is offered for JPY 1500 per night. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a vending machine.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and toothbrushes and toothpaste. Smart speakers are also standard.
Recreational amenities at the hotel include a fitness center.
Public bath/onsen services include an indoor public bath (no minerals).

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  • Spa
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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Elevator (43 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

What can I see around Granbell Hotel Otaru?

This hotel is located in Otaru, just steps from Sakaimachi Street and Stained Glass Museum, and within a short walk of Bank of Japan Museum. You'll also find Otaru Music Box Museum and Rinyu Morning Market less than a mile away.

How much does it cost to stay at Granbell Hotel Otaru?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on Oct 27, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Granbell Hotel Otaru feature a casino at the property?

No, Granbell Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Granbell Hotel Otaru?

No, there is no indoor pool at this hotel.

Does Granbell Hotel Otaru feature a restaurant that includes a breakfast menu?

No, Granbell Hotel Otaru doesn't have a restaurant that serves breakfast.

Will Granbell Hotel Otaru allow pets to stay for free?

No, pets aren't allowed at Granbell Hotel Otaru.

How close is the airport from Granbell Hotel Otaru?

The closest major airport to Granbell Hotel Otaru is Sapporo Okadama Airport (OKD), which is 22.9 mi away (48 minutes by car).

Granbell Hotel Otaru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 140 reviews
Rating 8 - Good. 40 out of 140 reviews
Rating 6 - Okay. 7 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Very convenient location and the hotel is quite new.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff assisting us at both check in and our. The hotel is well maintained and at a very convenient location. I would definitely staying again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities (public bath, laundry, gym) and terrific location -- this place is a game-winner on your next trip to Otaru!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
凄く楽しく過ごさせて頂きました。🙇少し殘念に思ったのは、ベッドの高さです。身長が低く膝の悪い私にとっては少しキツかったです。もう一人の友人に手伝ってもらってベッドに上がり下りしました。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場のサウナと露天風呂が特によかった
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車スペースが未舗装（整備中なのか？）だったのが残念。 それ以外は問題なし、ロケーションも良い。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めて利用しました。 部屋も綺麗、朝食も美味しい、小樽運河の目の前、コスパ最高　おすすめしたくなるホテルです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr funktionale Kabine und toller Spa!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
新しいからだと思うが、各所綺麗なのが良かった。清掃もきちんとされていると思う。スタッフの感じも良かった。大浴場も綺麗で良かったのだが脱衣所やロッカー前が狭いので、ピーク時間帯に行ったせいかロッカー前にすぐには入れなかった。混雑状況が何かで確認出来ると良いと思う。朝食ビュッフェは十分なバリエーションで満足だった。欲を言うと展望ラウンジの営業時間がもう少し長いと良い。またはカフェやバーの営業時間外もお風呂の後の休憩スペースとして使えるとか...。画像を見て楽しみにしていたのだが朝も夜も閉まっていて入れずに残念だった。ホテルの立地は非常に便利だった。堺町通りや運河に近く行き来しやすい。是非また利用したい。
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外国人の人の入浴方法のマナーを教えてくださいませ
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편리한 위치, 대욕장, 조식 모두 좋았음. 추천
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設施不錯，唯wifi 只限入住房間 洗衣房等較難收到訊號。但整體環境不錯
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
窗景一流，酒店旁有大量車位停車場，早餐多選擇，一流
Stayed 1 night in May 2026