Granbell Hotel Otaru

3.0 star property

Choose dates to view prices

Photo gallery for Granbell Hotel Otaru

Bar (on property)
Bar (on property)
Bar (on property)
Restaurant
Sauna

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Twin Room - Non-Smoking

  • Sleeps 2

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

Double Room - Non-Smoking

  • Sleeps 2

Superior Double Room - Non-Smoking

  • Sleeps 2

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Accessible Room - Non-Smoking

  • Sleeps 2

Corner Suite - Non-Smoking

  • Sleeps 4

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About the neighborhood

Otaru

Granbell Hotel Otaru places you next to Otaru Canal and Sakaimachi Street. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 2 min walk - 0.1 miles
  • Suitengu - 5 min walk - 0.3 miles
  • Otaru Music Box Museum - 11 min walk - 0.6 miles
  • Shin Nihonkai Ferry - 2 min drive - 0.9 miles

Getting around

  • Otaru Station - 13 min walk
  • Inaho Station - 19 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬8 min walk

About this property

Granbell Hotel Otaru

Guests staying at Granbell Hotel Otaru enjoy a rooftop terrace, laundry facilities, and a vending machine. Self parking is offered for JPY 1500 per night. The 24-hour front desk has staff always at the ready.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and toothbrushes and toothpaste. Smart speakers are also standard.
Public bath/onsen services include an indoor public bath (no minerals).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Outdoors

  • Rooftop terrace

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • Elevator (43 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart speaker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

What can I see around Granbell Hotel Otaru?

This hotel is located in Otaru, just steps from Otaru Canal and Sakaimachi Street, and within a short walk of Otaru City General Museum Ungakan. You'll also find Suitengu and Otaru Music Box Museum less than a mile away.

How much does it cost to stay at Granbell Hotel Otaru?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on Apr 5, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Granbell Hotel Otaru?

Yes, parking is offered for JPY 1,500 per night with in/out privileges.

Does Granbell Hotel Otaru feature a casino at the property?

No, Granbell Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Granbell Hotel Otaru?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Granbell Hotel Otaru?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include slippers and free WiFi.

Does Granbell Hotel Otaru have a hot tub?

No, there isn't a spa tub at this hotel.

Does Granbell Hotel Otaru feature a restaurant that includes a breakfast menu?

No, Granbell Hotel Otaru doesn't have a restaurant that serves breakfast.

Will Granbell Hotel Otaru allow pets to stay for free?

No, pets aren't allowed at Granbell Hotel Otaru.

Does Granbell Hotel Otaru have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Granbell Hotel Otaru?

The closest major airport to Granbell Hotel Otaru is Sapporo Okadama Airport (OKD), which is 22.9 mi away (48 minutes by car).

Are there rooms with balconies at Granbell Hotel Otaru?

No, there aren't any guestrooms at Granbell Hotel Otaru that offer a balcony.

Granbell Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 5 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wen Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025

10/10 Excellent

Wing

Stayed 1 night in Jul 2025

8/10 Good

Yuen Ting

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場
Stayed 1 night in Dec 2025

10/10 Excellent

??

Stayed 1 night in Dec 2025

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

NDSL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
惡夢連連,睡不好;但早餐好吃。
Stayed 1 night in Dec 2025

4/10 Poor

Kuniko

Disliked: Amenities, property conditions & facilities
客室は思ったより狭いが我慢出来るが、ベッドの高さが↕️高くて座れない(登るという感じ) ツインなのに小さな椅子が一つ有るだけ。テーブルも無い。低い?ベッドルームが有るかと聞いても無いと言われ、椅子も無いと言われ、主人が1階から(許可をもらって)運んで来た。大浴場があったのがすべてもの救い。
Stayed 1 night in Dec 2025

10/10 Excellent

Mica

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
簡潔方便不錯選擇
Stayed 1 night in Nov 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

10/10 Excellent

yu wen

Liked: Cleanliness, staff & service, amenities
櫃檯服務親切,客房有設計感 ,光線充足 ,空調舒適 ,泡湯池和頂樓咖啡酒吧氣氛好。早餐餐點好吃有質感
房間內部
頂樓酒吧俯瞰
咖啡酒吧座位區
Stayed 1 night in Dec 2025

10/10 Excellent

ShinJae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새호텔이라 깨끗하고 위치도 나쁘지 않았어요
Stayed 2 nights in Dec 2025

10/10 Excellent

TATSUHIKO

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 1 night in Nov 2025

10/10 Excellent

Haduki

Stayed 1 night in Aug 2025

8/10 Good

Kai Man

Stayed 1 night in Nov 2025

10/10 Excellent

hatuki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
スタッフの対応がやわらかな感じで良かった。 また利用したいです。
Stayed 2 nights in Nov 2025

10/10 Excellent

Mijeong

Stayed 1 night in Nov 2025

10/10 Excellent

SHENG WEN

Traveled with family
Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025

8/10 Good

siu ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
剛剛開幕不久,大堂擺放行李車,影響觀感,房間裝修非常好👍,可惜只有暖氣,對於外地人不一定能習慣,太焗了,窗應該不能開,我只有關掉才可以睡,早餐也不錯,很多款式選擇
頂樓餐廳酒吧環境舒適,夜景好舒服
Stayed 1 night in Nov 2025

10/10 Excellent

Tomoe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔感があり、大浴場が素晴らしかったです。サウナもステキでした! 同じ最上階にあるBARからの見晴らしが最高でした!
Stayed 2 nights in Nov 2025

8/10 Good

Hiroaki

Liked: Cleanliness
朝食レストランはバイキングスタイルでメニューの豊富さと味は文句無しの美味しさでした。硝子工房の多い小樽ならではの手造りガラス製の器を使って欲しいと感じました。
Stayed 1 night in Nov 2025

10/10 Excellent

Dajeong

Stayed 1 night in Oct 2025

10/10 Excellent

iku

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂がいい眺め
Stayed 1 night in Nov 2025