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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Down comforters, desk, blackout drapes, soundproofing
Front of property - evening/night
Lobby
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Otaru Canal
    ‪7 min walk‬
  • Place, Otaru City General Museum Ungakan
    ‪8 min walk‬
  • Place, Sakaimachi Street
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪57 min drive‬

Room options

View all photos for Double - Non-Smoking

Down comforters, desk, blackout drapes, soundproofing

Double - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double - Smoking

Down comforters, desk, blackout drapes, soundproofing

Double - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin - Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room

Down comforters, desk, blackout drapes, soundproofing

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Double Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking

8.6 out of 10
Excellent
(52 reviews)
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-style Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Japanese-style Twin Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking, No Housekeeping

Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking, No Housekeeping

  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking, No Housekeeping

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking, No Housekeeping

  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Moderate Double Room, Smoking (15sqm)

Shower, rainfall showerhead, hair dryer, bathrobes

Moderate Double Room, Smoking (15sqm)

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Down comforters, desk, blackout drapes, soundproofing

Moderate Twin Room + Tatami, Non Smoking (21sqm)

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Down comforters, desk, blackout drapes, soundproofing

Moderate Twin Room, Non Smoking (21sqm)

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room, Smoking (21sqm)

Shower, rainfall showerhead, hair dryer, bathrobes

Moderate Twin Room, Smoking (21sqm)

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Western Style Room

Down comforters, desk, blackout drapes, soundproofing

Japanese Western Style Room

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Double Room, Non Smoking (15sqm)

Down comforters, desk, blackout drapes, soundproofing

Moderate Double Room, Non Smoking (15sqm)

  • Sleeps 2
  • Free WiFi

View all photos for Double Room, Smoking

Shower, rainfall showerhead, hair dryer, bathrobes

Double Room, Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room, Smoking

Shower, rainfall showerhead, hair dryer, bathrobes

Twin Room, Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Japanese-style Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Japanese-style Twin Room, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Japanese-style Superior Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Japanese-style Superior Twin Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Double Room Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room Non smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Quadruple Room- Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Standard Quadruple Room- Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Queen Room -Non-Smoking

Down comforters, desk, blackout drapes, soundproofing

Queen Room -Non-Smoking

  • Sleeps 2
  • Free WiFi

Twin Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Style Twin Room

Down comforters, desk, blackout drapes, soundproofing

Japanese Style Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Style Twin Room

Down comforters, desk, blackout drapes, soundproofing

Japanese Style Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Otaru

Dormy Inn Premium Otaru Natural Hot Spring places you within a 10-minute stroll of Otaru Canal and Nichigin-dōri. This 245-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Otaru Canal - 7 min walk - 0.4 miles
  • Otaru City General Museum Ungakan - 8 min walk - 0.4 miles
  • Sakaimachi Street - 11 min walk - 0.6 miles
  • Tomioka Catholic Church - 12 min walk - 0.7 miles
  • Rinyu Morning Market - 19 min walk - 1.0 mile

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive

Restaurants

  • ‪バーガーキング (Burger King) - ‬2 min walk
  • ‪味処たけだ - ‬3 min walk
  • ‪Coffee House CHAFF - ‬4 min walk
  • ‪西や - ‬2 min walk
  • ‪Cafe可否茶館 - ‬2 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Guests staying at Dormy Inn Premium Otaru Natural Hot Spring enjoy a full-service spa, free WiFi in public areas, and laundry facilities. Self parking is offered for JPY 1400 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. This spa hotel also has a vending machine.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and bathrobes. Phones and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Similar properties

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Hotel Torifito Otaru Canal
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,000 reviews
$49 nightly
The price is $54
May 18 - May 19
Hotel Torifito Otaru Canal

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 1 2026 to July 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is a free cancellation option available at Dormy Inn Premium Otaru Natural Hot Spring?

Dormy Inn Premium Otaru Natural Hot Spring provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around Dormy Inn Premium Otaru Natural Hot Spring?

Based on positive ratings, guests enjoy the hotel's location in Otaru, and it's within a 10-minute walk of Otaru City General Museum Ungakan, Nichigin-dōri, and Old Endo Matabei House. You'll also find Sakaimachi Street and Park Otaru less than a mile away.

Is parking available on site at Dormy Inn Premium Otaru Natural Hot Spring?

Yes, parking is offered for JPY 1,400 per night with in/out privileges.

Is there a spa at Dormy Inn Premium Otaru Natural Hot Spring?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Dormy Inn Premium Otaru Natural Hot Spring feature a casino on the premises?

No, Dormy Inn Premium Otaru Natural Hot Spring doesn't have a casino.

Will I find an indoor pool at Dormy Inn Premium Otaru Natural Hot Spring?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Dormy Inn Premium Otaru Natural Hot Spring?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and bathrobes.

Does Dormy Inn Premium Otaru Natural Hot Spring have a hot tub?

No, but this hotel does have a sauna.

Does Dormy Inn Premium Otaru Natural Hot Spring have a restaurant that serves breakfast?

Yes, Dormy Inn Premium Otaru Natural Hot Spring serves buffet breakfast for a surcharge each morning at kitanobannya.

Will Dormy Inn Premium Otaru Natural Hot Spring allow pets to stay free of charge?

No, pets aren't allowed at Dormy Inn Premium Otaru Natural Hot Spring.

Does Dormy Inn Premium Otaru Natural Hot Spring have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Dormy Inn Premium Otaru Natural Hot Spring?

The closest major airport to Dormy Inn Premium Otaru Natural Hot Spring is Sapporo Okadama Airport (OKD), which is 23.4 mi away (52 minutes by car).

Are there rooms with balconies that I can book at Dormy Inn Premium Otaru Natural Hot Spring?

No, you won't find guestrooms with balconies at Dormy Inn Premium Otaru Natural Hot Spring.

Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Florito

Liked: Cleanliness, amenities, property conditions & facilities
The staff and amenities were awesome. I booked it mainly for the onsen and it did not disappoint. They also had free washers for laundry. You had to pay to dry the clothes but 20 minutes for ¥100 was very affordable. I would definitely stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shisanupong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in Feb 2026

10/10 Excellent

JoAnne

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place!
Stayed 3 nights in Jan 2026

10/10 Excellent

Micah

Stayed 1 night in Jan 2026

4/10 Poor

Garth, North Vancouver

I had just finished saying to my wife that I wish we had Dormy Inns back in Canada, as it was my favourite hotel chain. We stayed at Morioka and Aomori and both properties were exceptional value for the price. Otaru, however, was incredibly dated and grimy; torn and damaged furniture right in the lobby with exposed insulation and significant wear ad tear, rooms incredibly dated and old, walls scuffed and holes in the basement and lobby, and really scuzzy rooms; kind of like a room above a crappy bar. It was also the most expensive off the 3 Dormy rooms we had. Management of this location needs to pull up their socks, invest in their property (it was very busy, so clearly there's revenue to do upgrades) too bad, as it tainted an otherwise great Dormy experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

DANILO, SURFSIDE

Stayed 1 night in Jan 2026

10/10 Excellent

Yongcheng

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!!! Various choices and delicious!
Stayed 1 night in Jan 2026

10/10 Excellent

Ricky K, Lantana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very nice hot springs
Stayed 2 nights in Dec 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, amenities
Convenient location; virtually just across from the train station.
Stayed 2 nights in Dec 2025

10/10 Excellent

LIAN CHING

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Less than 1 min walk to Otaru Station. Amazing hotel in Otaru. Clean and spacious room, convenient walk to nearby attractions. Regret staying only for 1 night in Otaru and in this hotel. Even if we were to stay one week, there will be enough interesting places to visit.
Onsen in hotel
Nearby attraction
Stayed 1 night in Dec 2025

4/10 Poor

Joshua

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel check in was slow, and was charged extra fees for parking. Really do not like these hidden fees. No dry cleaning available
Stayed 2 nights in Dec 2025

8/10 Good

Guek Eng

Disliked: Staff & service
We love the complimentary ramen at night. But we were disappointed that the staff do not seem to know the area and touristic information well. They gave us advise for 2022-2023 ski bus information and ended we nearly missed the only ski bus of the day to ski resort.
Stayed 1 night in Dec 2025

8/10 Good

Xiankuan

Stayed 1 night in Dec 2025

10/10 Excellent

Jin Tian, Monrovia

Stayed 1 night in Nov 2025

10/10 Excellent

Walloce, New Westminster

Traveled with partner
Liked: Amenities, property conditions & facilities
This chain always has best locations.. all the hotel amenities.. the ONSEN are the best.. with ice cream massage chairs etc
Stayed 2 nights in Oct 2025

6/10 Okay

Shih Wen

Disliked: Cleanliness, property conditions & facilities, room comfort
Too old hotel conditions
Stayed 2 nights in Oct 2025

10/10 Excellent

Ming Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and lovely staff! onsen hours quite convenient as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and high across JS station
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Dormy Inn is conveniently located a minute’s walk from the train and bus station. Shopping was also easily accessible. The Canal ride and Bank Museum besides restaurants, were within comfortable walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Stayed 1 night in Sep 2025

10/10 Excellent

Han Seob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfort

The spa was so good, the breakfast buffet was good and the night snack of ramen was impressive. Must be there again!
Stayed 1 night in Aug 2025

10/10 Excellent

SUN GHIL

Stayed 1 night in Jul 2025

8/10 Good

Eric, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Stayed 1 night in Jul 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

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