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Novotel Santiago Providencia

4.0 star property

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Photo gallery for Novotel Santiago Providencia

Lobby sitting area
Exterior
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Place, Costanera Center
    ‪4 min walk‬
  • Place, Gran Torre Santiago
    ‪9 min walk‬
  • Place, Clínica Indisa
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(97 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

8.2 out of 10
Very good
(30 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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8.8 out of 10, Excellent, 694 reviews
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About the neighborhood

Santiago

Located in Providencia, Novotel Santiago Providencia is within a 10-minute walk of popular sights such as Costanera Center and Vivo Panorámico. This 178-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Costanera Center - 4 min walk - 0.3 miles
  • Apoquindo - 4 min walk - 0.3 miles
  • Gran Torre Santiago - 9 min walk - 0.5 miles
  • Drugstore - 11 min walk - 0.6 miles
  • Clínica Indisa - 3 min drive - 1.1 miles

Getting around

  • Tobalaba Station - 6 min walk
  • Matta Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Restaurante Les Casielles - ‬1 min walk
  • ‪Los Canallas - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Rishtedar - ‬1 min walk
  • ‪Pikada - ‬1 min walk

About this property

Novotel Santiago Providencia

At Novotel Santiago Providencia, guests enjoy an indoor pool, a gym, and a sauna. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a free kid's club.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CLP 33520 per pet, per night
  • Dogs and cats only
  • Pet weight must not exceed 33 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Santiago Providencia Hotel

Novotel Providencia Hotel

Novotel Providencia

Novotel Santiago Providencia Hotel

Novotel Santiago Providencia Santiago

Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Is free cancellation available at Novotel Santiago Providencia?

Novotel Santiago Providencia provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Novotel Santiago Providencia?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on Jun 7, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Novotel Santiago Providencia?

This hotel is situated in Providencia within a 10-minute walk of Costanera Center, Apoquindo, and Tobalaba Urban Market. You'll also find Parque Arauco Mall and Julio Martinez Pradanos National Stadium within a short drive.

Is parking available on site at Novotel Santiago Providencia?

No, there isn't parking at this hotel.

Is there a spa at Novotel Santiago Providencia?

Spa services at the hotel include deep-tissue massages.

Does Novotel Santiago Providencia feature a casino at the property?

No, Novotel Santiago Providencia doesn't have a casino.

Will I find an indoor pool at Novotel Santiago Providencia?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Novotel Santiago Providencia?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Novotel Santiago Providencia have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Novotel Santiago Providencia have a restaurant that serves breakfast?

Yes, Novotel Santiago Providencia serves buffet breakfast each morning for a surcharge from its restaurant.

Will Novotel Santiago Providencia allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Novotel Santiago Providencia for a fee of CLP 33520 per pet, per night.

Does Novotel Santiago Providencia have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Novotel Santiago Providencia?

The closest major airport to Novotel Santiago Providencia is Santiago Intl. Airport (SCL), which is 14.6 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Novotel Santiago Providencia?

No, there aren't any guestrooms with balconies at Novotel Santiago Providencia.

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2026

6/10 Okay

David

Traveled with group
Disliked: Property conditions & facilities
While the room was clean and the location is convenient, our experience was overshadowed by maintenance failures and poor service. The refrigerator was broken, and the bathroom sink had a major crack that resulted in a cut on my finger. When we reported it, the staff dismissed it as a "functioning" sink rather than addressing the safety and health hazard. Check-in was also a mess. We arrived at 10 AM and were told to return at 3 PM. Even after returning at the requested time, we weren't given a key until nearly 4 PM. The front desk is incredibly disorganized and lacked any sense of urgency.
Stayed 1 night in Feb 2026

8/10 Good

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location room are clean other than our bathroom sink is broken
Stayed 1 night in Feb 2026

8/10 Good

Karl

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Comfortable. Slept well. Overall good. Nice front desk and very helpful. Modern - definitely a 4. Room service - mehhh. You tell them that you want ketchup, they forget. You tell they you’re gonna pay in cash and they come up with no cash.
Stayed 3 nights in Feb 2026

10/10 Excellent

Zorica, Etobicoke

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and secure hotel. Excellent breakfast & coffee!
Stayed 3 nights in Feb 2026

8/10 Good

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very clean room. Breakfast offered both lactose free milk & turkey slices. From someone who has food sensitivities - thank you.
Stayed 1 night in Feb 2026

10/10 Excellent

Clyde

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning staff were very thorough. Some expected stuff like overpriced laundry services. Generally a very good breakfast in the restaurant with real scrambled eggs (not instant) provided every day, along with bacon/ham and another choice on the warm serving line. Juice bar, coffee, and tea. Daily choice of fresh fruit and vegetables, cheeses, etc. along with a continental breakfast bar with sweets and croisants. The "refrigerator" in the room was more like a wine cooler, barely cooler than room tempature. Did not observe a microwave being available. Room had a safe and an iron, hair dryer.
Stayed 28 nights in Jan 2026

8/10 Good

Rahil

Stayed 1 night in Feb 2026

8/10 Good

Tatiana

Traveled with group
Liked: Cleanliness, staff & service
Clean room. Responsive front desk staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

will, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness.excellent service.
Stayed 1 night in Jan 2026

10/10 Excellent

kaylia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay and the breakfast was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2025

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

8/10 Good

Rinat

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the location was good BUT the light in my bathroom stopped working the next day and they were not fixed in the following five days despite the repeated requests
Stayed 6 nights in Jan 2026

10/10 Excellent

Vaibhav, Richmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025

8/10 Good

Anibal Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, a good stay, but I was disappointed with my check-in experience. I asked the front desk to get a room away from the elevators, and they have me a room right in front. The next morning, well before check out, another front staff person have be another room far away from the elevator. Having my request ignored and having to ask again denies me from giving a higher star rating.
Stayed 4 nights in Dec 2025

8/10 Good

maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Lovely cleaners and staff. Quick check in and out. Perfect location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

4/10 Poor

YU PING

Stayed 3 nights in Dec 2025

10/10 Excellent

Nimsy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, buen desayuno con buena variedad, buena ubicación.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatiana

Stayed 5 nights in Nov 2025

10/10 Excellent

Alvaro

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean. Great location
Stayed 2 nights in Nov 2025

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