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Hyatt Place San Juan

3.5 star property
Bayside hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Place San Juan

Room, Multiple Beds, Pool View | View from room
Terrace/patio
Lunch and dinner served
Exterior
Room, Multiple Beds ( High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Place, Puerto Rico Convention Center
    ‪7 min walk‬
  • Place, Pan American Pier
    ‪12 min walk‬
  • Place, Condado Beach
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(97 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(91 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(49 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(25 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Speciality)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds ( High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, Multiple Beds, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

San Juan

Located in Santurce, Hyatt Place San Juan is within a 5-minute walk of Sheraton Casino and within 15 minutes of other popular attractions like Distrito T-Mobile. This 3.5-star hotel has 149 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Puerto Rico Convention Center - 7 min walk - 0.4 miles
  • Pan American Pier - 12 min walk - 0.7 miles
  • Condado Beach - 16 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Medalla Arena - ‬6 min walk
  • ‪Denko Asian Eatery - ‬5 min walk
  • ‪Pudge’s Pizza - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪Patria Yards - ‬5 min walk

About this property

Hyatt Place San Juan

Bayside hotel with bars and a 24-hour fitness center
At Hyatt Place San Juan, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 18.00 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include meeting rooms, a conference center, and a computer station.
Guests can expect free WiFi and 48-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are also standard.
Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hyatt House San Juan
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  • Pet friendly
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9.0 out of 10, Wonderful, 1,008 reviews
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The price is $252
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Total with taxes and fees
Hyatt House San Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at Hyatt Place San Juan?

Hyatt Place San Juan offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place San Juan?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on Nov 17, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Place San Juan?

This hotel is situated in Santurce, just steps from Sheraton Casino, and within a 10-minute walk of Pan American Pier and Distrito T-Mobile. You'll also find Condado Beach and Port of San Juan within a short drive.

Will I be able to park at Hyatt Place San Juan?

Yes, uncovered parking is offered for USD 18.00 per day with in/out privileges.

Does Hyatt Place San Juan feature a casino at the property?

No, Hyatt Place San Juan doesn't have a casino.

Will I find an indoor pool at Hyatt Place San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hyatt Place San Juan a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Hyatt Place San Juan?

No, this hotel doesn't have a spa tub.

Does Hyatt Place San Juan feature a restaurant that includes a breakfast menu?

No, Hyatt Place San Juan doesn't have a restaurant that serves breakfast.

Will Hyatt Place San Juan allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place San Juan for a fee of USD 100 per pet, per stay.

Does Hyatt Place San Juan have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt Place San Juan?

The closest major airport to Hyatt Place San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 6.8 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hyatt Place San Juan?

No, at Hyatt Place San Juan, there aren't any guestrooms that list a balcony.

Does Hyatt Place San Juan have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Place San Juan.

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 956 out of 1379 reviews
Rating 8 - Good. 222 out of 1379 reviews
Rating 6 - Okay. 106 out of 1379 reviews
Rating 4 - Poor. 49 out of 1379 reviews
Rating 2 - Terrible. 46 out of 1379 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angelica

Need more clea
Stayed 2 nights in Oct 2025

8/10 Good

Harold

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel was fine. The lobby area needed some attention. We arrived early from a cruise ship and had to wait for a room. That’s understandable. We spent several hours waiting in the lobby area and there was food debris under the table.
Stayed 1 night in Nov 2025

4/10 Poor

Angelica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaning is terrible and the services in the front desk,
Stayed 1 night in Nov 2025

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Stayed 2 nights in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Gabriel

Traveled with family and small children
Liked: Staff & service, amenities
Maybe a one off situation but the room had damage to the furniture but nothing life changing. Blind shade was missing and when requested it didn’t work, so we couldn’t sleep until late with the sun burning through our window became quite annoying. Our room’s floor was quite dusty. Pool has mold on the waterfall rock wall and on some corners. Aside from these, the breakfast options were good, staff were attentive and lounge area was nice. The kids section on the pool was really enjoyable and transportation options were great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lillian

Stayed 1 night in Jun 2025

10/10 Excellent

Neysha, York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Neysha, York

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Was a great and safe location for my family and we loved it close to shops food was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Jovan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family-friendly, comfortable hotel in a lovely location. The free hotel shuttle to Old Juan and Escambron beach (which has a lovely calm area for swimming and a more open area for snorkeling) was very, very convenient. The shuttle also goes to the T-Mobile District which has resturants, bars, cinemas, zip-lining and an arcade, but you can walk there in 5 minutes if you miss the shuttle. The free breakfast was a plus (though the selection was limited) and there was also a lovely pool at the hotel. I highly recommend this hotel!
Stayed 5 nights in Aug 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello , limpio bien ubicado
Stayed 2 nights in Jul 2025

8/10 Good

Samary

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We receive the room very late, almost 3 hours after check in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana Helene Lima

Liked: Amenities, property conditions & facilities
Very clean and quite! Perfect
Stayed 6 nights in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Nelson

Stayed 1 night in Aug 2025

10/10 Excellent

RICHARD

Traveled with family
El hotel es excelente, buena ubicación. Mis niños disfrutaron mucho el área de la piscina.
Stayed 2 nights in Jul 2025

6/10 Okay

Rene

Stayed 3 nights in Jul 2025

2/10 Terrible

Jonathan

Stayed 3 nights in Jul 2025

8/10 Good

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Destination fees were higher than quoted.

Nice, clean hotel. The only thing I didn't like was they take your credit card when you check in, but don't give you a receipt when checking out. They email it to you later so you can't question the charges. I was charged quite a bit more than hotels.com quoted for the Destination fee.
Stayed 1 night in Jul 2025

10/10 Excellent

darcy

Stayed 1 night in Jul 2025

8/10 Good

Kristine, Ridgewood

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, great pool and the services was nice, only problem my room was facing the light from the hotel name and it was to bright too sleep, and it was a particularly smell when you walk to the room, Overall everything else was good.
Stayed 1 night in Jul 2025

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