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Hyatt Place San Juan

Property class: 3.5

Choose dates to view prices

Photo gallery for Hyatt Place San Juan

A water park with a pool, slides, and a water play area.
Creator video
A modern living room with a grey sofa, a small table, a chair, and a view of the city through large windows.
A bar area with wicker pendant lights, white bar stools, and a variety of bottles on shelves.
A hotel room with a bed, a desk, a TV, a sofa, and a window with a view of palm trees.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Place, Sheraton Casino
    ‪4 min walk‬
  • Place, Distrito T-Mobile
    ‪5 min walk‬
  • Place, Puerto Rico Convention Center
    ‪8 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(115 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room (2 Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(135 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(62 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room (2 Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(30 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

A hotel room with two beds, a desk, a chair, a wardrobe, and a bathroom visible through an open door.

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(15 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Room With Sofa Bed And Pool View

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a large window with a city view.

King Room With Sofa Bed And Pool View

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Two Queen Beds With Sofa Bed-High Floor

A hotel room with two beds, a bathtub, a desk with a lamp, and a large window with a view of palm trees.

Two Queen Beds With Sofa Bed-High Floor

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for King Room With Sofa Bed-High Floor

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a large window with a city view.

King Room With Sofa Bed-High Floor

  • Sleeps 7
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A kitchen with wooden cabinets, a stainless steel sink, a microwave, and a countertop with a pineapple, a hat, and a bottle.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

A modern hotel room with a wooden desk, a bed, a sofa, and a large window with a view of palm trees.

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Pool View

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

A hotel room with a bed, a sofa, a desk with a laptop, a TV, and a window with a city view.

Room, 1 King Bed with Sofa bed (Speciality)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds ( High Floor)

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Pool View

A hotel room with two beds, a large window with a view of palm trees, a wooden wardrobe, and a nightstand with a lamp and flowers.

Room, Multiple Beds, Pool View

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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8.6 out of 10, Excellent, 1,018 reviews
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The price is $175
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

San Juan

Located in Santurce, Hyatt Place San Juan is within a 5-minute walk of Sheraton Casino and within 15 minutes of other popular attractions like Distrito T-Mobile. This 3.5-star hotel has 149 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sheraton Casino - 4 min walk - 0.3 miles
  • Distrito T-Mobile - 5 min walk - 0.3 miles
  • Coca-Cola Music Hall - 8 min walk - 0.5 miles
  • Puerto Rico Convention Center - 8 min walk - 0.5 miles
  • Condado Beach - 17 min walk - 0.9 miles

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪Pudge’s Pizza - ‬5 min walk
  • ‪Los Pinos Cafe - ‬8 min walk
  • ‪Choices Sheraton - ‬5 min walk
  • ‪Éter Rooftop & Lounge - ‬6 min walk

About this property

Hyatt Place San Juan

At Hyatt Place San Juan, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 18.00 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include meeting rooms, a conference center, and a computer station.
Guests can expect free WiFi and 48-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are also standard.
Recreational amenities at the hotel include a waterslide, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool
Hyatt House San Juan
Santurce
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,201 reviews
$206 nightly
The price is $225
Sep 14 - Sep 15
Total with taxes and fees
Hyatt House San Juan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (3,184 square feet of space)

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 54.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

Is free cancellation available at Hyatt Place San Juan?

Hyatt Place San Juan offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place San Juan?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on Sep 14, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Place San Juan?

This hotel is situated in Santurce within a short 15-minute walk of Condado Beach and also 5 minutes on foot from Distrito T-Mobile. You'll also find Port of San Juan and Casino del Mar at La Concha Resort within a short drive.

Will I be able to park at Hyatt Place San Juan?

Yes, uncovered parking is offered for USD 18 per day with in/out privileges.

Does Hyatt Place San Juan feature a casino at the property?

No, Hyatt Place San Juan doesn't have a casino.

Will I find an indoor pool at Hyatt Place San Juan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Hyatt Place San Juan?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and 2 bars/lounges.

Does Hyatt Place San Juan have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place San Juan feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place San Juan serves free buffet breakfast at The Placery each morning.

Will Hyatt Place San Juan allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place San Juan for a fee of USD 100 per pet, per stay.

Does Hyatt Place San Juan have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place San Juan?

The closest major airport to Hyatt Place San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 6.8 mi away (11 minutes by car).

Can I book a room with a balcony at Hyatt Place San Juan?

No, there aren't any guestrooms with balconies at Hyatt Place San Juan.

Does Hyatt Place San Juan have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Place San Juan.

Hyatt Place San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1403 out of 1945 reviews
Rating 8 - Good. 293 out of 1945 reviews
Rating 6 - Okay. 130 out of 1945 reviews
Rating 4 - Poor. 62 out of 1945 reviews
Rating 2 - Terrible. 57 out of 1945 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joyce Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awsome, we loved our stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt place was everything I expected. From past experiences with the Hyatt brand, I have no regrets. Everything is impecably clean. The staff is friendly and helpful. The breakfast selection is really good. I don't usually go in the pool, but this time I did. Not crowded, good atmosphere, clean towels are provided. Location is easy to get to.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great would book to stay here again
Stayed 4 nights in May 2026
Verified review

8/10 Good

Purita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, free breakfast and shuttle.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfy beds. We loved the shuttle service to Old San Juan.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, nice staff, clean place & family friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ismarilys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, rooms spacious and clean. Excellent breakfast and great pool amenities for kids.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay. Shuttle to OSJ was perfect. Front desk staff was amazing and accommodating
Stayed 1 night in May 2026
Verified review

8/10 Good

Virginia Crawford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and hotel is clean in a great location for activities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, clean & relaxing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, walking distance with shuttle and the pool was fun and relaxing too.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Loreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was excellent, breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Glorimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right by District.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Zoremily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night Clean room Helpful staff Great breakfast 10/10
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Devanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place would stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eilleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close it was so a lot of places. Good walking distance.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night everything was good very clean & friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, courteous staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a professional staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2026