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HiBird- Apartment and Suites Hotel

4.0 star property
VIP Access

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Photo gallery for HiBird- Apartment and Suites Hotel

View from room
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Outdoor pool
Lobby sitting area
Two Bedroom Penthouse | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Place, Parque La Ventana al Mar
    ‪2 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪3 min walk‬
  • Place, Atlantic Beach
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬
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Room options

View all photos for Studio Suite

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

8.0 out of 10
Very good
(4 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite Plus

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Studio Suite Plus

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • 4 bedrooms
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 351 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Room with Private Hot Tub

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Double Queen Room with Private Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Private Hot Tub

King Room with Private Hot Tub | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

King Room with Private Hot Tub

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 225 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Condado, HiBird- Apartment and Suites Hotel is adjacent to Casino del Mar at La Concha Resort and within a 15-minute walk of popular sights like Condado Beach. This 53-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Parque La Ventana al Mar - 2 min walk - 0.2 miles
  • Casino del Mar at La Concha Resort - 3 min walk - 0.2 miles
  • Atlantic Beach - 3 min walk - 0.2 miles
  • Plaza Antonia Quinones - 7 min walk - 0.4 miles
  • Condado Beach - 15 min walk - 0.8 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Pannes - ‬1 min walk
  • ‪El Refrán - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪Serafina - ‬2 min walk
  • ‪The Oyster Shack - ‬2 min walk

About this property

HiBird- Apartment and Suites Hotel

HiBird- Apartment and Suites Hotel offers an outdoor pool, free WiFi in public areas, and a hot tub. Self parking is available for USD 20 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include express check-in, laundry facilities, and a communal living room.
Guests can expect to find free WiFi and wired Internet, plus LED TVs with cable channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

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  • Pool
  • Hot tub
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May 20 - May 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

Frequently asked questions

Are free cancellation options available at HiBird- Apartment and Suites Hotel?

HiBird- Apartment and Suites Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at HiBird- Apartment and Suites Hotel?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at HiBird- Apartment and Suites Hotel on May 17, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near HiBird- Apartment and Suites Hotel?

This hotel is situated in Condado within a short 3-minute walk of Casino del Mar at La Concha Resort and also 13 minutes on foot from Condado Beach. You'll also find Port of San Juan and Distrito T-Mobile within a short drive.

Is parking available on site at HiBird- Apartment and Suites Hotel?

Yes, covered parking is offered for USD 20 per night. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Does HiBird- Apartment and Suites Hotel have a casino?

No, HiBird- Apartment and Suites Hotel doesn't have a casino.

Is there an indoor pool at HiBird- Apartment and Suites Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is HiBird- Apartment and Suites Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and proposal/romance packages.

Does HiBird- Apartment and Suites Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does HiBird- Apartment and Suites Hotel have a restaurant that serves breakfast?

No, HiBird- Apartment and Suites Hotel doesn't have a restaurant that serves breakfast.

Does HiBird- Apartment and Suites Hotel allow pets to stay for free?

No, pets aren't allowed at HiBird- Apartment and Suites Hotel though service animals are welcome.

Does HiBird- Apartment and Suites Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from HiBird- Apartment and Suites Hotel?

The closest major airport to HiBird- Apartment and Suites Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 5.8 mi away (23 minutes by car).

Are there rooms with balconies that I can book at HiBird- Apartment and Suites Hotel?

No, there aren't any guestrooms with balconies at HiBird- Apartment and Suites Hotel.

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 477 reviews
Rating 8 - Good. 78 out of 477 reviews
Rating 6 - Okay. 35 out of 477 reviews
Rating 4 - Poor. 9 out of 477 reviews
Rating 2 - Terrible. 11 out of 477 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Viviane

Stayed 3 nights in Apr 2026

10/10 Excellent

Scarlett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and facilities. The staff were all really friendly and the hotel itself is in a lovely location
Stayed 3 nights in Feb 2026

8/10 Good

Jo Ann

Traveled with partner
Liked: Cleanliness, amenities
The facilities were clean, the staff was amazing and courteous. The room, however, was uncomfortably small. It was not evident in the photographs at all. We had to keep moving our luggage around just to get in and out of bed and to the bathroom. I do think that some of the rooms were better than others. Anyone who is not nimble and flexible would not have been able to safely stay there. The staff was great and the location was wonderful. Just verify the size of your room before booking.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing stay. Private hot tub in king suite was unexpected but very enjoyable. Staff was friendly and attentive.
Stayed 5 nights in Jan 2026

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room. Friendly, helpful staff. Free sunbeds and umbrella at the local beach. Beach towels provided on request. Good area with a mix of restaurants. Taxi needed to go into Old San Juan or the large shopping mall
Stayed 4 nights in Jan 2026

10/10 Excellent

Marcel

Stayed 2 nights in Jan 2026

6/10 Okay

Merrill

Traveled with family
Check in could be better. Room was a long walk and very small
Stayed 2 nights in Jan 2026

8/10 Good

Brian, HALIFAX

Liked: Cleanliness, amenities, property conditions & facilities
Place was super clean staff was fantastic.Although for a vacation destination, a ten a m checkout is a little ridiculous.
Stayed 5 nights in Jan 2026

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean room, excellent location.
Stayed 3 nights in Feb 2026

8/10 Good

Shailaja

Stayed 5 nights in Feb 2026

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities
This hotel is literally fantastic. My first day in PR it was raining and windy and the power went out and the generator was so loud in my room, they upgraded me to a 2 bedroom suite with balcony and it was breath taking. I went back to my original room by choice and it had a private Jacuzzi on the patio which was the highlight of our stay! Staff is so responsive and sweet. Close to everything you need and beach. Definitely would stay again! 10/10
heated pool
private Jacuzzi
Stayed 4 nights in Feb 2026

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was clean and modern and great location.
Stayed 2 nights in Jan 2026

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
The room was clean. One day we asked that it be cleaned and they forgot. Did not like that there was no salt and pepper in the kitchen, Did like the espresso machine. I think their check out time of 10:00 is too early. Late check out is 11:00. Front desk was great for restaurant recommendations and tours.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gavin

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Love this hotel!
Stayed 3 nights in Jan 2026

10/10 Excellent

Tabari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, comfortable, and very clean. The staff, especially Hector were so nice and helpful. They made our stay so welcoming and fun.
Stayed 4 nights in Jan 2026

10/10 Excellent

Liz

Stayed 4 nights in Jan 2026

10/10 Excellent

Romelia

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and staff was friendly and welcoming. Room was modern and clean. Pool area was great. The location is in the heart of everything. Would love to stay here again
Stayed 2 nights in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Nelida

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a 3 minute walk to the beach. Near great restaurants. The staff was excellent and super helpful!!! My daughter has stayed here twice and she referred the property. It’s a 20 minute drive to airport. I will definitely stay there again!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
The staff were friendly and the rooms were clean. We stayed 3 nights in 2 different rooms because we were stranded in PR due to snowstorm Fern that hit the US. Our 2nd room with 2 queen beds smelled of urine. We think it was because a family with a little one stayed in the room before us.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Stayed 3 nights in Oct 2025

2/10 Terrible

james

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower would not get hot . The room was damp . The sheets felt wet . The hotel parking was cramped . No pool really . Lack of space and amenities
Stayed 3 nights in Jan 2026