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DoubleTree by Hilton San Juan

4.0 star property

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Photo gallery for DoubleTree by Hilton San Juan

Exterior
Terrace/patio
Lobby
Table tennis
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
105 Avenida de Diego, San Juan, 00914
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪3 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Garden View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(77 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

San Juan

Located in Santurce, DoubleTree by Hilton San Juan is adjacent to Calle Loiza and within a 5-minute walk of other popular sights like Museo de Arte de Puerto Rico. This 184-room, 4-star resort has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. It's connected to a shopping center in central San Juan and also close to Condado Beach and Jose Miguel Agrelot Coliseum.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Calle Loiza - 1 min walk - 0.0 miles
  • Museo de Arte de Puerto Rico - 3 min walk - 0.2 miles
  • Plaza del Mercado - 9 min walk - 0.5 miles
  • Casino del Mar at La Concha Resort - 17 min walk - 0.9 miles
  • Condado Beach - 4 min drive - 2.3 miles

Getting around

  • Roosevelt Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 22 min drive

Restaurants

  • ‪Bebo's Cafe - ‬3 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪River China - ‬7 min walk
  • ‪Lechonera El Rincón De Diego - ‬2 min walk
  • ‪173 - ‬2 min walk

About this property

DoubleTree by Hilton San Juan

Guests of DoubleTree by Hilton San Juan enjoy a full-service spa, an outdoor pool, and a children's pool. Parking is available for USD 25 per day (USD 30 per day for valet parking), and there's also a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this hot springs resort include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Other standard amenities include refrigerators, microwaves, and coffee makers.
A 24-hour health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,400 reviews
$303 nightly
The price is $330
Mar 29 - Mar 30
Total with taxes and fees
Hilton Garden Inn San Juan Condado

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 3.00 to 22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton San Juan?

DoubleTree by Hilton San Juan provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Apr 5, 2026 start from $308, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around DoubleTree by Hilton San Juan?

This resort is situated in Santurce, just steps from Calle Loiza, and within a 10-minute walk of Museo de Arte de Puerto Rico and Plaza del Mercado. You'll also find Condado Beach and Port of San Juan within a short drive.

Will I be able to park at DoubleTree by Hilton San Juan?

Yes, valet parking is offered for USD 30 per day and self parking is available for USD 25 per day. Wheelchair-accessible van parking is also available for guests.

Is there a spa at DoubleTree by Hilton San Juan?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, hot springs, and aromatherapy.

Does DoubleTree by Hilton San Juan have a casino at the property?

No, DoubleTree by Hilton San Juan doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton San Juan?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour pool access.

Is DoubleTree by Hilton San Juan good for couples?

There are plenty of amenities for couples at this resort, including an al fresco restaurant, an outdoor pool, and proposal/romance packages.

Does DoubleTree by Hilton San Juan have a hot tub?

No, but this resort does have hot/mineral springs.

Does DoubleTree by Hilton San Juan feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton San Juan has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will DoubleTree by Hilton San Juan allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton San Juan though service animals are welcome.

Does DoubleTree by Hilton San Juan have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

How close is the airport from DoubleTree by Hilton San Juan?

The closest major airport to DoubleTree by Hilton San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 5 mi away (22 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton San Juan?

Yes, some guestrooms at this resort offer a furnished balcony/patio where guests can enjoy city and garden views.

Does DoubleTree by Hilton San Juan offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton San Juan.

DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1011 reviews
Rating 8 - Good. 196 out of 1011 reviews
Rating 6 - Okay. 77 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent from the cookies to the extremely attentive staff. We were very pleasantly surprised with the excellent service.
Stayed 5 nights in Jan 2026

6/10 Okay

DEBORAH

Liked: Cleanliness, staff & service, amenities
The hotel was so cold inside. Could not regulate the thermostat in my room so I turned it off completely. The staff was nice and the room was comfortable, but a little worn out. Pillows were flat and old. Furniture outdated. They provided a coffee pot with cups and coffee, but no stir sticks, creamer or napkins. Shower worked, but handle was hard to turn.
Stayed 1 night in Nov 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room every day
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Nov 2025

4/10 Poor

Valeria

Traveled with family
Liked: Amenities, property conditions & facilities
Not how the pictures showed the hotel and how there was a fee that I didn’t know about. Our towels had hairs on them.
Stayed 4 nights in Nov 2025

6/10 Okay

Guissell

Traveled with partner
Liked: Cleanliness
It was average. Rooms were small. Very noisy in the morning with housekeeper.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brittney

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great room and staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

4/10 Poor

Frida M

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room had bugs crawling in the walls. I notified the staff and the manager, she said that she would notify the housekeeper, she never did. The bugs where still there and I have pictures to prove it. I will never stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very clean hotel, quiet, amazing service. Highly recommend!
Stayed 7 nights in Nov 2025

8/10 Good

Jason Kornelis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean facilities. Pool area really nice, shaded or sun areas available. 24 hr grocery store across street super convenient.
Stayed 7 nights in Nov 2025

10/10 Excellent

tina p

Liked: Cleanliness, amenities, property conditions & facilities
The staff is awesome the location is great you can walk and uber to all location. And conduct tours. Everyone is friendly and willing to help. Nice pool and sauna cabanas loved the location .
Stayed 5 nights in Nov 2025

8/10 Good

Harbuksh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good and clean room
Stayed 2 nights in Nov 2025

8/10 Good

Tyrelle P

Liked: Cleanliness, staff & service, property conditions & facilities
Self parking was a lil far from the property but besides that I had a great stay Williams from the hotel staff was cool asf great stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Nov 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, staff & service, amenities
Room was clean, well equipped and bed was very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Latoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay! This hotel is central to restaurants, bars, beaches, Old San Juan, La Placita, T-Mobile Districto and more! The staff were friendly and the cookies were a plus!
Stayed 5 nights in Nov 2025

6/10 Okay

Sandra

Stayed 1 night in Oct 2025

2/10 Terrible

Krishna

Disliked: Cleanliness, staff & service
No free Parking break
Stayed 2 nights in Oct 2025

10/10 Excellent

Harley

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The breakfast isn’t free
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

ANA I.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service as always and unbeatable location… My favorite in San Juan
Stayed 2 nights in Oct 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Staff & service, amenities
Excellent service from the staff from checking in to housekeeping to checking out. Would definitely recommend and would come again!
Stayed 2 nights in Oct 2025

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