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Hilton Garden Inn Santa Ana San Jose

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Lobby
Bar (on property)
Exterior
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Studio Cinemas
    ‪1 min walk‬
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪2 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Santa Ana

Hilton Garden Inn Santa Ana San Jose places you next to City Place Santa Ana and within a mile (2 km) of other popular attractions like Business Center Forum 1. This 3.5-star hotel has 143 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym. It's connected to a shopping center in central Santa Ana and also close to Multiplaza Mall Escazu.

What's nearby

  • Studio Cinemas - 1 min walk - 0.1 miles
  • City Place Santa Ana - 1 min walk - 0.1 miles
  • Business Center Forum 1 - 2 min drive - 0.9 miles
  • Multiplaza Mall Escazu - 8 min drive - 4.8 miles
  • National Stadium of Costa Rica - 16 min drive - 9.0 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 33 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Piccola Italia - ‬7 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

At Hilton Garden Inn Santa Ana San Jose, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per stay
  • Cribs/infant beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose

Hilton Garden Inn Santa Ana San Jose Hotel

Hilton Garden Inn Santa Ana San Jose Santa Ana

Hilton Garden Inn Santa Ana San Jose Costa Rica

Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Santa Ana San Jose?

Hilton Garden Inn Santa Ana San Jose offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on Jun 4, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Garden Inn Santa Ana San Jose?

This hotel is located in Santa Ana, just steps from City Place Santa Ana. You'll also find Multiplaza Mall Escazu and Momentum Lindora Shopping Center within a short drive.

Is there parking available at Hilton Garden Inn Santa Ana San Jose?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Santa Ana San Jose include a casino at the property?

No, Hilton Garden Inn Santa Ana San Jose doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Hilton Garden Inn Santa Ana San Jose a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and proposal/romance packages.

Are there hot tubs at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Santa Ana San Jose have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Santa Ana San Jose serves a cooked-to-order breakfast for a surcharge each morning at Garden Grill & Bar.

Will Hilton Garden Inn Santa Ana San Jose allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Garden Inn Santa Ana San Jose for a fee of USD 50.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Santa Ana San Jose?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Santa Ana San Jose?

The closest major airport to Hilton Garden Inn Santa Ana San Jose is San José (SYQ-Tobías Bolaños Intl.), which is 9.1 mi away (25 minutes by car). Another top airport is Juan Santamaria Intl. Airport (SJO), which is located 9.7 mi away (33-minute drive).

Are there rooms with balconies at Hilton Garden Inn Santa Ana San Jose?

No, there aren't any guestrooms at Hilton Garden Inn Santa Ana San Jose that offer a balcony.

Does Hilton Garden Inn Santa Ana San Jose offer wedding services?

There are wedding services available at Hilton Garden Inn Santa Ana San Jose if that's in your vacation plans.

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1002 reviews
Rating 8 - Good. 148 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

KARINA

Stayed 5 nights in Mar 2026

2/10 Terrible

JOSE

Liked: Cleanliness, staff & service, amenities
The hotel did not want to issue an invoice
Stayed 3 nights in Feb 2026

10/10 Excellent

Brenda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2025

10/10 Excellent

FERNANDO, San Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, great staff, great breakfast with a lot of options. Tempered nice size pool and a nice hot jacuzzy. Location is great of you don't want to be surrounded by the City. But 10 min drive, though location is 5 minute walk for supermarket. And less than that for cinema. Restaurants and nice bars. Very secure location.
Stayed 1 night in Feb 2026

10/10 Excellent

Arnold, Webb City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and a great location
Stayed 7 nights in Feb 2026

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
I would give this 5 stars if the hot tub was warmer and the jets were working during our stay. Our room was clean, quiet, and comfortable. Great location!
Stayed 5 nights in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Feb 2026

10/10 Excellent

Melissa Anne

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel outside the city in a very nice area. Good restaurants next door and Starbuck’s. Excellent hospitality.
Stayed 5 nights in Feb 2026

10/10 Excellent

Theron

Stayed 6 nights in Feb 2026

10/10 Excellent

Natalie Michelle

Stayed 4 nights in Feb 2026

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Es la 2da vez que me quedo en este Hotel. La primera me decepcioné porque habían problemas de A/C y se juntaban los olores del baño del otro cuarto. Esta vez la experiencia fue otra. Primero felicitar a Sebastián de Front Desk, un tipazo. Amable, resolutivo y con una actitud de servicio envidiable. Por otro lado esta vez el cuarto estaba impecable, el A/C funcionaba a la perfección y no había problemas de olores. Super recomendado el hotel y la ubicación.
Stayed 1 night in Feb 2026

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

Crystagay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, a lot of food choice on the hotel premises. The hotel was neatly kept.
Dinner at Grill and Bar- resturant on premises
Water ice outside the hotel by the plaza.
Breakfast at the restaurant on the premises
In uber easy to get around 15-25 minutes
Stayed 3 nights in Feb 2026

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Front desk staff was very helpful. Nice location. The lobby and halls were very cold and uncomfortable. The rooms had an extra blanket for comfort.
Stayed 3 nights in Feb 2026

2/10 Terrible

Modibo S

Disliked: Cleanliness, amenities
The hotel itself is okay, but the service really needs improvement. The male receptionist was extremely rude and arrogant, and unwilling to help with even basic requests. He was quite nasty in his attitude and claimed that the manager is never available. This made the overall experience very disappointing. Also they will never issue any refunds if you leave days earlier than expected.
Stayed 5 nights in Feb 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Excelent
Stayed 1 night in Feb 2026

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about this hotel. The front desk staff and cleaning staff were friendly and helpful, the room was spotless and had a fantastic view of the city, and the location is a very nice area of Santa Ana with a variety of services on the same block. Parking was included and was very convenient. We would definitely stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

Javier

Stayed 1 night in Feb 2026

10/10 Excellent

Luis Pedro

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

awais

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2026

10/10 Excellent

Kirk

Stayed 1 night in Jan 2026

4/10 Poor

Robert

Stayed 6 nights in Jan 2026

8/10 Good

Tasia

Stayed 1 night in Jan 2026

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Jan 2026

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