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Casa Santa Lucía

3.5 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk and a bar

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Photo gallery for Casa Santa Lucía

Queen Room | In-room safe, individually decorated, individually furnished, desk
Garden
Interior
Interior
Front of property - evening/night

Popular amenities

  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida Josefa Ortiz de Dominguez 13, Barrio Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪2 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪5 min walk‬
  • Ciudad Cuauhtemoc
    ‪11 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪80 min drive‬

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Room options

View all photos for Queen Room

Queen Room | In-room safe, individually decorated, individually furnished, desk

Queen Room

10.0 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Safe

Junior Suite

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room safe, individually decorated, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | Bathroom | Free toiletries, hair dryer, towels

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Casa Santa Lucía is within a 5-minute walk of sights such as Foro Cultural Kinoki and Santo Domingo Handicraft Market. This 9-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a computer station.

What's nearby

  • Santo Domingo Handicraft Market - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.3 miles
  • Plaza 31 de Marzo - 5 min walk - 0.3 miles
  • Mesoamerican Museum of Jade - 6 min walk - 0.4 miles
  • Ciudad Cuauhtemoc - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 93 min drive

Restaurants

  • ‪El Tacoleto - ‬4 min walk
  • ‪Cacao Nativa - ‬2 min walk
  • ‪La Casa de las Lolas - ‬3 min walk
  • ‪Luigui's Pizza - ‬2 min walk
  • ‪Hamburguezas de San Francisco - ‬3 min walk

About this property

Casa Santa Lucía

Hotel in San Cristóbal de las Casas with a 24-hour front desk and a bar
Casa Santa Lucía features free WiFi in public areas, a computer station, and laundry facilities. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. This hotel also has a garden.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Fireplaces, safes, and phones are also available.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Casa Santa Lucia San Cristobal De Las Casas Mexico - Chiapas
Casa Santa Lucía Hotel San Cristobal de las Casas
Casa Santa Lucía Hotel
Casa Santa Lucía San Cristobal de las Casas
Casa Santa Lucía Hotel
Casa Santa Lucía San Cristóbal de las Casas
Casa Santa Lucía Hotel San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Casa Santa Lucía?

Casa Santa Lucía offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What can I see close to Casa Santa Lucía?

This hotel is situated in Zona Centro, just steps from Santo Domingo Handicraft Market and Foro Cultural Kinoki, and within a short walk of San Cristóbal de las Casas Cathedral. You'll also find Plaza 31 de Marzo and Mesoamerican Museum of Jade less than a mile away.

Will I be able to park at Casa Santa Lucía?

No, there isn't parking at this hotel.

Does Casa Santa Lucía include a casino?

No, Casa Santa Lucía doesn't have a casino.

Will I find an indoor pool at Casa Santa Lucía?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa Santa Lucía?

Couples staying at this hotel will appreciate amenities like a fireplace as well as a bar and a garden.

Are there hot tubs at Casa Santa Lucía?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Casa Santa Lucía have a restaurant with a breakfast menu?

No, Casa Santa Lucía doesn't have a restaurant that serves breakfast.

Will Casa Santa Lucía allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Santa Lucía.

Does Casa Santa Lucía have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Santa Lucía?

The closest major airport to Casa Santa Lucía is Angel Albino Corzo Intl Airport (TGZ), which is about 28.1 mi away.

Can I book a room with a balcony at Casa Santa Lucía?

No, there aren't any guestrooms with balconies at Casa Santa Lucía.

Casa Santa Lucía Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 153 out of 159 reviews
Rating 8 - Good. 6 out of 159 reviews
Rating 6 - Okay. 0 out of 159 reviews
Rating 4 - Poor. 0 out of 159 reviews
Rating 2 - Terrible. 0 out of 159 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent boutique hotel with only nine rooms and an easy walk to all the historical sights.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful place that felt very Mexican with lovely local textiles, decor, and wonderful central covered courtyard for breakfasts. All the staff were very helpful and they assisted in arranging two of our best exploration trips in the area. The place is within easy walking distance of the central pedestrian walkways that cross the city and that are central to sites, restaurants, and local markets and artisans. One of the best places we stayed during our month-long trip.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Boutique Hotel

What a beautiful, cozy, eclectic find this was! We loved it. The staff members were extremely gracious, the food (breakfast) was great, the room was so well done, the beds were great… we genuinely loved everything about it - zero complaints. They even had a parking area kitty-corner to the hotel where we could securely park our car. Loved it, and highly recommend it. Excellent boutique hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that breakfast was included and it wasn’t continental style. There were quite a few options for breakfast and it was very filling. We also liked that there was a small bar. They also booked tours for us and offered to serve breakfast half hour earlier so we could eat before we were picked up. We would definitely stay here again and refer friends and family to this hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2024

10/10 Excellent

Dipika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous. Unique, beautiful decor, clean, quiet. Very helpful and friendly staff. Large room and bathroom. Great location, walking distance to the main plaza. Highly recommend this lovely hotel.
Stayed 9 nights in Mar 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room was exquisitely decorated individually with indigenous textiles and art. The employees were all kind and considerate, and went out of their way to help. Their food was outstanding. We loved it.
Stayed 5 nights in Mar 2024

10/10 Excellent

Pauline, Covina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was adorable, the decorations very nice and unique, service was great, plumbing works very well! Only problem was my room had 1 window in restroom so no real ventilation but will still give 5 stars and they offer fans.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 4 nights in Feb 2024

8/10 Good

lois

Traveled with partner
Liked: Cleanliness, staff & service
Old hacienda, lots of appropriate design, but noisy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nargeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

EMMANOUIL, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent choice at San Cristobal.
Stayed 2 nights in Jul 2023

10/10 Excellent

Athena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is obviously beautiful, but it was the staff that made our weeklong stay so awesome. The whole team was helpful and responsive, and it was a joy to come down to breakfast every morning!!!
Stayed 7 nights in Jul 2023

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, couldn’t do enough for you. Highly recommend. Close to everything.
Stayed 7 nights in Feb 2023

10/10 Excellent

Magdalena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a Pleasant Stay

Stayed 3 nights in Jan 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff; Attractive Decor; Delicious Breakfast

Casa Santa Lucia is an attractive, well-run and well-kept hotel in a good location for experiencing San Cristobal de las Casas. The staff is unusually attentive, pleasant and helpful. The breakfast offerings are delicious and varied. My wife and I particularly enjoyed the colorful, authentic, Mexican art and decor. We would like to stay here again in the future.
Stayed 3 nights in Jan 2023

10/10 Excellent

Wilhelm

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados , el servicio increible y muy hermoso el lugar. la comida en el desayuno tipico de Chiapas. Muy limpio y muy organizado. dejan una impresion increible que disfrutas tu estadia con placer de saber que todo esta en orden.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very welcoming. My wife and I have visited here twice.

10/10 Excellent

Adolfo, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Santa Lucia es un hotel limpio con un staff comprometido y profesional. En realidad te hacen sentir como en casa.
Stayed 5 nights in Nov 2022

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot, beautiful decor. Very quiet and comfortable with very helpful staff. The breakfast area and the room interior are dazzling with local color and flair.
Stayed 3 nights in Sep 2022

10/10 Excellent

Araceli

Traveled with family
Liked: Property conditions & facilities
Stayed 6 nights in Sep 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
What a peaceful place to relax and enjoy vacation. The location was ideal, just blocks to the market, restaurants and shops in the central colonial district. The staff was courteous and friendly, though limited in English. The rooms were unique and beautifully decorated and the breakfast was made to order. We would love to stay here again.
Stayed 4 nights in Aug 2022