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Casa Azabache

2.5 star property

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Photo gallery for Casa Azabache

Terrace/patio
Deluxe Suite, 1 King Bed | Down comforters, individually decorated, desk, laptop workspace
Porch
Studio Suite, 2 Queen Beds | Down comforters, individually decorated, desk, laptop workspace
Shared fridge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
46 Francisco León, Barrio de Santa Lucía, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Place, Arches of Carmen
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪123 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, individually decorated, desk, laptop workspace

Deluxe Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, individually decorated, desk, laptop workspace

Deluxe Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | Down comforters, individually decorated, desk, laptop workspace

Basic Double Room, Shared Bathroom

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Down comforters, individually decorated, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Down comforters, individually decorated, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

San Cristóbal de las Casas

Located in Santa Lucía, Casa Azabache is within a 10-minute stroll of sights such as Foro Cultural Kinoki and Santo Domingo Handicraft Market. This 8-room hotel welcomes guests with in-room amenities like patios, dining areas, and private fenced yards.

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.4 miles
  • Plaza 31 de Marzo - 6 min walk - 0.4 miles
  • Mesoamerican Museum of Jade - 8 min walk - 0.5 miles
  • Arches of Carmen - 8 min walk - 0.5 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 75 min drive

Restaurants

  • ‪Mar Y Chela - ‬3 min walk
  • ‪Pachamama - ‬4 min walk
  • ‪El Punto Pizzeria - ‬5 min walk
  • ‪La Cueva del tigre - ‬3 min walk
  • ‪El Cau - ‬4 min walk

About this property

Casa Azabache

Casa Azabache features free WiFi in public areas, coffee in a common area, and refrigerator in a common area. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include a library, express check-out, and a terrace.
Guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers. Patios, dining areas, and private fenced yards are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Colonial architecture
  • Communal living room
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Azabache Guesthouse San Cristobal de las Casas
Casa Azabache Guesthouse
Casa Azabache San Cristobal de las Casas
Casa Azabache Hotel
Casa Azabache San Cristóbal de las Casas
Casa Azabache Hotel San Cristóbal de las Casas

Frequently asked questions

Is free cancellation available at Casa Azabache?

Casa Azabache provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Casa Azabache?

This hotel is situated in Santa Lucía within a 10-minute walk of Santo Domingo Handicraft Market, Plaza 31 de Marzo, and Foro Cultural Kinoki. You'll also find Mesoamerican Museum of Jade and Na Bolom Cultural Museum less than a mile away.

Is there parking available at Casa Azabache?

No, there isn't parking available at the hotel.

Is there a spa available at Casa Azabache?

Spa services at the hotel include massages.

Does Casa Azabache include a casino on the premises?

No, Casa Azabache doesn't have a casino.

Is there an indoor pool at Casa Azabache?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa Azabache?

Couples staying at this hotel will appreciate amenities like a down comforter as well as massages and concierge services.

Are there hot tubs at Casa Azabache?

No, this hotel doesn't have a spa tub.

Does Casa Azabache have a restaurant with a breakfast menu?

No, Casa Azabache doesn't have a restaurant that serves breakfast.

Does Casa Azabache allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Azabache.

Does Casa Azabache have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Azabache?

The closest major airport to Casa Azabache is Angel Albino Corzo Intl Airport (TGZ), which is about 28.3 mi away.

Can I book a room with a balcony at Casa Azabache?

Yes, every guestroom at Casa Azabache comes with a patio with some featuring courtyard views.

Casa Azabache Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 2 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very chilled and pretty location. A little noisy at night with noise from next door and the street, but not the hotel’s fault st all
Stayed 3 nights in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very cute hotel. Great location, close to downtown. Large room, but low ceiling. We bumped our heads a few times with the beams.
Stayed 2 nights in Apr 2022

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bonito y amables, mala insonorozacion

El staff es muy amable y te ayudan con todo. el hotel es muy bonito y nuevo. sin embargo nos tocó la habitación de la entrada y no existe nada de insonorización por lo que se oia absolutamente todo y no pudimos dormir. fueron muy amables y como estaba lleno y no nos podian ofrecer otro cuarto, nos reembolsaron la segunda noche y nos cambiamos de hotel. recomiendo solicitar un cuarto al fondo o la habitacion de arriba porque en ese caso lo recomendaria mucho
Stayed 2 nights in Oct 2021

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb from A to Z!

I dont know where to start but even before checking in i felt welcomed. The staff were super friendly and professional and treated me like family. The one only disadvantage was that the surrounding was a bit noisy. In short, amazing stay ,amazing price, amazing staff
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great and easy place to stay. Very independent. 1 communal kitchen. No restaurant service. 24h opened. We stayed in the suite which was spacious and with a very comfortable bed. Since it is in the “attic” it was a bit low for my tall husband. Great for a week stay!
Stayed 2 nights in Feb 2021

8/10 Good

indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The place is beautiful, but our first 3 days were a bit noisy. it was surprisingly loud, due to other guests. The staff was very kind. We stayed in the suite, and it has a nice view; if you're a little taller than standard height, mind your head due to lower ceiling. besides that, it was all good. It's a great location, 10 minutes walking to the main plaza. Hot water all the time, and a little kitchen area if you need something. I'd recommend to bring your own water. They provided us with parking, which it was very helpful.
very nice little patio
stair to the suite
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Jan 2020

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Amazing property, excellent service, bathroom/ room very clean, and good location. I highly recommend this place.
Stayed 1 night in Apr 2019

8/10 Good

Flor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but very neat, clean and cozy place. Staff really nice. There are dishes and all things needed if you want to cook.
Stayed 3 nights in Mar 2019

10/10 Excellent

Gloria, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Excellent Place!!! I got a room for my Mom's Vacation and she was sooo Happy about Everything: The room, the security of the place, the professionalism and kindness of the Staff, the Downtown Location, the price, etc. I'm So Very Grateful for making her stay special!!!
Stayed 3 nights in Jan 2019

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
No cuenta con aire acondicionado ni TV, pero el clima es fresco así que no hay tanto problema. Ofrecen agua potable, café y té todo el día. En general buena experiencia
Stayed 3 nights in Aug 2025

6/10 Okay

Noemi

Traveled with partner
Liked: Cleanliness
Esta un poco pequeño el espacio y algo retirado de los lugares
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Charlie

Liked: Staff & service, amenities
Lugar tranquilo
Stayed 1 night in Jun 2024

2/10 Terrible

Natalia, Tuxtla Gutiérrez

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Es una propiedad bonita pero tiene muchos aspectos a mejorar. No pudimos descansar por el ruido del boiler a cada rato, colocado afuera de la puerta de mi habitación. No tienen cortinas para bloqueo de luz, se escucha como tocan el timbre a toda hora. Al hacer check in yo ya había pagado por esta plataforma y ellos me volvieron a cobrar y en total se me reflejó un cargo 3 veces de la misma noche de hospedaje. No respetaron que había solicitado habitación para 4 personas y éramos 3 pero me cobraron uno extra. Tardamos aprox 25 min en lograr hacer el check in porque encima que me cobraron más, no se apuraban en darme el acceso. No cuentan con estacionamiento, así que el carro queda en la calle, que es angosta. Me dieron el número del gerente para solucionar el cobro y éste fue grosero y me colgó la llamada.
Stayed 1 night in Apr 2024

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería sin duda

Lo mejor sin duda es la ubicación, cerca del andador Guadalupano y del centro histórico. El personal muy amable y atento. Las instalaciones muy cómodas, la pequeña excepción fue su calentador de agua para la ducha ya que no es continua. Pero sin duda lo recomiendo y volvería.
Stayed 6 nights in Oct 2023

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente

En general todo estuvo muy bien, el lugar es muy bonito y tiene una excelente ubicación, a unas cuantas cuadras del andador Guadalupe. El servicio y atención fueron de lo mejor. Si acaso, lo único incómodo fue su calentador de agua de la ducha ya que no era constante. Pero de ahí en más, todo fue agradable
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Betzabé

Stayed 1 night in Aug 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted med hjælpsom personale
Stayed 3 nights in Jan 2022

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