Hilton Garden Inn San Antonio At The Rim

3.0 star property
Hotel with free local shuttle, near The Rim Shopping Center

Choose dates to view prices

Photo gallery for Hilton Garden Inn San Antonio At The Rim

Lobby
Terrace/patio
Lobby
Daily cooked-to-order breakfast (USD 15.95 per person)
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5730 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪8 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪17 min walk‬
  • Place, The Shops of La Cantera
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(7 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(3 reviews)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

San Antonio

Located in La Cantera District within a short walk of The Rim Shopping Center, Hilton Garden Inn San Antonio At The Rim is within a mile (2 km) of other popular sights such as Six Flags Fiesta Texas. This 137-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • The Rim Shopping Center - 8 min walk - 0.5 miles
  • Six Flags Fiesta Texas - 17 min walk - 0.9 miles
  • University of Texas at San Antonio - 2 min drive - 1.7 miles
  • The Shops of La Cantera - 2 min drive - 1.9 miles
  • La Cantera Golf Club - 6 min drive - 1.4 miles

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Santikos Palladium IMAX - ‬12 min walk
  • ‪Agora Bar - ‬12 min walk
  • ‪Lupe Tortilla Mexican Restaurant - ‬18 min walk
  • ‪North Italia - ‬16 min walk

About this property

Hilton Garden Inn San Antonio At The Rim

Hotel with free local shuttle, near The Rim Shopping Center
At Hilton Garden Inn San Antonio At The Rim, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10 per night, and there's also a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and wired Internet, along with 48-inch LCD TVs and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,988 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per week
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Frequently asked questions

Is free cancellation available at Hilton Garden Inn San Antonio At The Rim?

Hilton Garden Inn San Antonio At The Rim provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of Hilton Garden Inn San Antonio At The Rim?

This hotel is situated in La Cantera District within a short 20-minute walk of Six Flags Fiesta Texas and also 13 minutes on foot from The Rim Shopping Center. You'll also find The Shops of La Cantera and La Cantera Golf Club within a short drive.

Will I be able to park at Hilton Garden Inn San Antonio At The Rim?

Yes, parking is offered for USD 10 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton Garden Inn San Antonio At The Rim feature a casino on the premises?

No, Hilton Garden Inn San Antonio At The Rim doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn San Antonio At The Rim?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from January until December.

What do couples enjoy most about Hilton Garden Inn San Antonio At The Rim?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn San Antonio At The Rim?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn San Antonio At The Rim have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn San Antonio At The Rim serves a cooked-to-order breakfast for a surcharge each morning at Great American Grill.

Will Hilton Garden Inn San Antonio At The Rim allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn San Antonio At The Rim for a fee of USD 75.00 per pet, per week.

Are there connecting rooms at Hilton Garden Inn San Antonio At The Rim?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn San Antonio At The Rim?

The closest major airport to Hilton Garden Inn San Antonio At The Rim is San Antonio International Airport (SAT), which is 11.4 mi away (19 minutes by car).

Are there rooms with balconies at Hilton Garden Inn San Antonio At The Rim?

No, there aren't any guestrooms with balconies at Hilton Garden Inn San Antonio At The Rim.

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 482 out of 1006 reviews
Rating 8 - Good. 185 out of 1006 reviews
Rating 6 - Okay. 138 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 98 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean and has friendly staff.
Stayed 2 nights in Oct 2025

4/10 Poor

Wayne, Arlington

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not cleaned after 1 night. Charged $10 a day for uncovered parking Only one elevator was working Breakfast food was not inviting. I expecting more for the price at a Hilton
Stayed 2 nights in Oct 2025

8/10 Good

Leroy

Business traveler, Traveled with family
Liked: Amenities
The check in was very smooth! The staff are great. A privilege to be here.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Meredith

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was in a good location, clean, and affordable.
Stayed 4 nights in Oct 2025

10/10 Excellent

ERICA

Traveled with partner
Liked: Amenities
Great location. Great customer service.
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we checked in there was no staff at the desk for nearly 10 minutes, only one elevator was functioning and was run down looking, the room itself was outdated, especially apparent in the bathroom, with low water pressure, degraded fixtures and a very dusty register, and we somehow managed to get a bee in our 6th floor room. The jacuzzi downstairs had to be turned on by maintenance, which took over half an hour, then another half hour to even get warm, and it was questionable whether it was cleaned/maintained considering the lack of attention in general. There were minimal pool towels available and they were they were barely big enough for my children. Also the exterior door was not key secured, so the safety aspect was questionable. The breakfast buffet was expensive for what it was, and the one night we went down and wanted to grab a drink at the bar it was closed down because someone had called out. The water and coffee station were mostly empty (either of liquids or of cups), and staff was often away from the desk. They were not unpleasant, but that was really the only positive of the stay. However I would never recommend anyone stay here, as we certainly never would again.
The bee
Dust in the room register
Doesn’t look like the keurig was ever cleaned
Example of general aging of property
Stayed 3 nights in Sep 2025

2/10 Terrible

kaleb

Stayed 2 nights in Sep 2025

4/10 Poor

Ronald

Disliked: Property conditions & facilities
Elevator broken down for over 3 weeks!
Stayed 14 nights in Sep 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and allowed us to check in early. I love how close the hotel is to Six Flags and the numerous dining options available. My only negative was that the rooms were very humid and damp.
Stayed 1 night in Sep 2025

4/10 Poor

Brittany

Business traveler
Liked: Staff & service
Disliked: Room comfort

Great staff, but hotel is not worth the price/nt.

Hotel has not had much upgrades made for price. The shower was dingy with lukewarm water and poor pressure (there was also what looked like blood on the curtain). The AC did not cool below 72 through the stay but was considered "normal." Parking is $10/night for video surveillance, so keep that in mind as well. The front desk staff was friendly and service was prompt when asked for things such as towels and sheets. Most of the disappointment of this hotel is the price for the pay out - I would have rather stayed at the La Quinta for $80/night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Juan R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Norma, El paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just be aware of the parking fee
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Meh

Not overly impressed. The attitude of the front desk was not great. Was dismayed to find out they charge for parking. The hotel itself is pretty dated and could use some updating. The bed was not very comfortable. Overall meh. Will check out some other options in this area next time we come.
Stayed 1 night in Sep 2025

8/10 Good

Roberto

Traveled with family

Family trip

Only 1 elevator was working which was inconvenient, closet door was broken, and front desk during check in seemed too eager to be on her phone.
Stayed 1 night in Aug 2025

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Charged for parking 10 dollars a night no housecleaning and no hot water at night or the next day and refuse to give any type of refund or anything
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Viviana

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Room did not have air.
Stayed 1 night in Aug 2025

8/10 Good

Gabriel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice great service, near lots of cool shops and restaurants. The room needed work there was pieces of random wood holding up the AC the room was nice. You have to pay for parking! which isn’t cool you already paying for the hotel why isn’t parking included????
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Business traveler
Right after I got there, the elevator went out. I had to walk down 6 flights of stairs to go get my things., back up with my things and then back down to go to dinner. It was working when I got back from dinner. The morning of checkout, there was no hot water. After calling, about 40-45 minutes later, we had hot water but by then, I was almost ready to check out. I mentioned this while checking out, and the clerk really did not have much to say about the inconvenience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Stayed 2 nights in Aug 2025

4/10 Poor

April

Traveled with family
Disliked: Amenities
It was dirty, unkept, had roaches, crumbs, stains, and had a terrible body odor smell. The refrigerator also was not working but the front desk changed our room and fortunately the refrigerator worked but the room was also not very clean and had the same foul smell, roaches, mold, slow draining tub, and now I have a strange rash from dirty linen. I would not stay there again.
Stayed 2 nights in Aug 2025

2/10 Terrible

lativia

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not a good stay

We had to switch rooms because the toilet was working properly and leaking. The TV didn't work but the maintenance man came to fix it.
Stayed 2 nights in Aug 2025