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Hotel Casablanca

3.5 star property

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Photo gallery for Hotel Casablanca

Superior Room, Sea View | Premium bedding, down comforters, pillowtop beds, minibar
Breakfast, lunch, dinner served; pool views
Breakfast, lunch, dinner served; pool views
View from room
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av. Colombia con Av. Costa Rica N° 3-59, San Andrés, San Andres y Providencia, 880060
  • Place, Spratt Bight Beach
    ‪2 min walk‬
  • Place, Paintball San Andres
    ‪8 min walk‬
  • Place, North End
    ‪10 min drive‬
  • Airport, San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

7.8 out of 10
Good
(26 reviews)
  • Garden view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Bungalow

Bungalow | Premium bedding, down comforters, pillowtop beds, minibar

Bungalow

  • 614 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Sea View

  • Sea view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room with Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Room with Sea View

  • 193 sq ft
  • Sleeps 3

About the neighborhood

San Andrés

Hotel Casablanca places you next to Spratt Bight Beach and within a 10-minute walk of Marina Toninos - Dock. This 3.5-star hotel has 78 guestrooms and offers an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Spratt Bight Beach - 2 min walk - 0.1 miles
  • Cultural Center Dock - 6 min walk - 0.4 miles
  • Marina Toninos - Dock - 6 min walk - 0.4 miles
  • Paintball San Andres - 8 min walk - 0.4 miles
  • North End - 10 min drive - 1.5 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 5 min drive

Restaurants

  • ‪Cafecafé - ‬4 min walk
  • ‪Restaurante Casa Bonita - ‬4 min walk
  • ‪Tico Tico - ‬2 min walk
  • ‪Juan Valdez - ‬4 min walk
  • ‪Restaurante Hotel Casablanca - ‬1 min walk

About this property

Hotel Casablanca

Hotel Casablanca offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include conference space, a business center, and express check-in.
40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Casablanca
  • La Barcarola
  • Mahi Mahi
  • Sea Watch Caffe
  • Tropical

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1964
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: COP 200000 (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Casablanca San Andres
Hotel Casablanca San Andres
Hotel Casablanca Hotel
Hotel Casablanca San Andrés
Hotel Casablanca Hotel San Andrés

Frequently asked questions

Are free cancellation options available at Hotel Casablanca?

Hotel Casablanca offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Casablanca?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Casablanca on May 4, 2026 start from $315, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Casablanca?

Located steps from Spratt Bight Beach, this hotel is in San Andrés, and within a 10-minute walk of Marina Toninos - Dock and Cultural Center Dock. You'll also find Paintball San Andres and Coton Cay less than a mile away.

Is parking available on site at Hotel Casablanca?

No, there isn't parking at this hotel.

Does Hotel Casablanca have a casino at the property?

No, Hotel Casablanca doesn't have a casino.

Is there an indoor pool at Hotel Casablanca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Casablanca a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a beachfront restaurant.

Are there hot tubs at Hotel Casablanca?

No, there isn't a spa tub at this hotel.

Does Hotel Casablanca have a restaurant with a breakfast menu?

Yes, Hotel Casablanca serves breakfast for a surcharge at Tropical.

Does Hotel Casablanca allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Casablanca.

Are there connecting rooms at Hotel Casablanca?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Hotel Casablanca?

The closest major airport to Hotel Casablanca is San Andrés (ADZ-Gustavo Rojas Pinilla Intl.), which is within a mile.

Are there rooms with balconies that I can book at Hotel Casablanca?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy sea or garden views.

Hotel Casablanca Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 318 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
A very negative experience. On our first day, there was a power outage that forced us all to evacuate. Waiting outside of the hotel, we almost missed our tour that day. That night, there was no electricity on our entire floor. They offered to take us to another hotel, but said they would only check availability at that moment. We decided to stay at the hotel and shower with cold water and sleep without light and heating. The worst part was that the hotel never took any responsibility for the problems. They kept leaving notifications saying that everything was due to circumstances beyond their control.
Stayed 3 nights in Jan 2026

8/10 Good

Erick, Worcester Ma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in good condition, food was great lots to choose from. They have a bit of a problem with gases coming up trough the drain and service in the restaurant needs to improve. 8 out of 10 for me
Stayed 13 nights in Dec 2025

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was exceptional. The hotel is in a prime location on the Malecon and beach. We ate several times at the restaurants also breakfast daily and all meals were delicious.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alberto

Stayed 1 night in Dec 2025

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Hola, la instalación no está al nivel del costo de sus habitaciones, no tenía internet en la habitación y el baño estaba dañado.
Stayed 4 nights in Dec 2025

8/10 Good

Pete Van

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was excellent great staff, it was in the heart of the great part of town , beautiful beaches, recommend
Stayed 6 nights in Dec 2025

10/10 Excellent

Janeth

Stayed 6 nights in Dec 2025

6/10 Okay

Tricia ELIANA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom, unpleasant odor in the room, which according to staff, it was caused by humidity in the room
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert Cornell

Stayed 4 nights in Nov 2025

10/10 Excellent

Eudiney lopes

Liked: Cleanliness, amenities, property conditions & facilities
Diana and all the staff was outstanding helping us all the time. Always happy. Thank you for everything we wish you the best we are happy that we picked this hotel
Stayed 7 nights in Nov 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 7 nights in Nov 2025

10/10 Excellent

Syward Aubrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was always cleaned to perfection. The staff were all fabulous, friendly and helpful. Very centrally located to everything. Variety of foods and tasty. Had a wonderful time and would return to the hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

louse

Traveled with partner
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

omar Silvera

Liked: Cleanliness, amenities, property conditions & facilities
Staff clean excellent food on the beach acc to every thing near by
Stayed 4 nights in Nov 2025

8/10 Good

Babak

Stayed 5 nights in Oct 2025

10/10 Excellent

Keith, Canton

Traveled with partner
Liked: Amenities
Great location, wonderful staff! Clean facilities
Stayed 5 nights in Oct 2025

4/10 Poor

Matt

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tengo sentimientos muy encontrados respecto a este hotel. Hay algunos aspectos positivos, pero en general la experiencia fue decepcionante y muy por debajo del nivel que esperaría de un establecimiento que se presenta como de categoría “superior”. Al hacer el check-in, nos entregaron unas pulseras y nos informaron de que no podíamos quitárnoslas bajo ninguna circunstancia, con una multa en caso de hacerlo. También nos dijeron que no podíamos movernos por el hotel sin ellas. No me había hospedado en un hotel que utilizara pulseras en más de 30 años, y me pareció una medida innecesaria e incómoda, tanto físicamente como en la experiencia del huésped. Realmente me hizo cuestionar qué tipo de clientela esperan si consideran que ese nivel de seguridad es necesario. Había reservado y pagado por adelantado cuatro habitaciones, proporcionando los nombres de los huéspedes en el momento de la reserva. Uno de los invitados originales no pudo asistir, por lo que invité a un sustituto. Sin embargo, al llegar, el personal se negó a entregarnos la cuarta habitación argumentando que el huésped registrado no estaba presente. A pesar de explicar que yo era el titular de la reserva, que todas las habitaciones estaban pagadas y que no tenía sentido negar el acceso a una habitación ya abonada, no hicieron ninguna excepción. Como resultado, terminamos utilizando solo tres habitaciones para cuatro personas y perdimos aproximadamente 700 dólares estadounidenses. Otro gran problema fue la comunica
Stayed 4 nights in Oct 2025

6/10 Okay

Larry M.

Traveled with partner
Liked: Amenities
this hotel is in a good area central to everything. However when we arrived early we asked if there was any rooms available and the staff said no a minute later they asked if we wanted early check in for a hundred dollars and we said yes tired from a long flight . We booked a room with an ocean view and verified it with the check-in staff the room was ocean side but all you could see was palm trees not the picture expedia showed with a clear view to the ocean-we get into the room it smells like mildew and it was cold so we adjusted the ac and went to eat we came back and the bed was wet and the floor was wet too. we called the staff and maintence showed up and basically blamed us saying we adjusted the ac and told us to wait 10 minutes we did and had to call again because everything was wet the staff came again and changed the bed covers and said if it happens again they will try to change us to a different room. so we went back out to visit place and came back it still was mildewed but we were exhausted and went to sleep. The hotel doesn’t look like the photos you see it is an older hotel and needs upgrades there is mold in the door and ceilings . The staff were nice but should of changed rooms we when called several times about smell and water all around the ac and floor If I were booking again I would not go to this hotel too many issues and no way to fix them. but we still had a great time san andre’s is beautiful very busy place Just make sure you go on the hotels site
ocean view room- but it rally is a palm tree view
ocean view or palm tree view
Stayed 3 nights in Oct 2025

6/10 Okay

Cheryl, Broomfield

Traveled with partner
It was ok at best....noisy, but probably best option in the area...
Stayed 2 nights in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
We like the service
Stayed 3 nights in Aug 2025

4/10 Poor

jendry cabrera

Stayed 3 nights in Sep 2025

10/10 Excellent

Jorge, AUSTIN

Stayed 4 nights in Sep 2025

10/10 Excellent

BRIAN

Traveled with family
Liked: Amenities
great for the money !
Stayed 2 nights in Jun 2025

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