Crystal Inn Hotel & Suites West Valley City

3.0 star property
Hotel in West Valley City with free breakfast and airport shuttle service
VIP Access

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Indoor spa tub
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | 1 bedroom, pillowtop beds, individually furnished, desk
1 bedroom, pillowtop beds, individually furnished, desk
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

View in a map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Salt Palace Convention Center
    ‪10 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(127 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

West Valley City

Crystal Inn Hotel & Suites West Valley City places you next to Hale Center Theater and within a 10-minute walk of Maverik Center. This 122-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hale Center Theater - 2 min walk - 0.1 miles
  • Maverik Center - 5 min walk - 0.3 miles
  • Delta Center - 9 min drive - 8.1 miles
  • Salt Palace Convention Center - 10 min drive - 8.1 miles
  • Temple Square - 10 min drive - 8.5 miles

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Paik’s Noodle - ‬15 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪The Westerner Dance Hall, Bar & Grill - ‬17 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and airport shuttle service
Guests of Crystal Inn Hotel & Suites West Valley City have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and free local calls are other standard amenities. Limited housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 113.82 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Crystal Inn Hotel & Suites West Valley City.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Frequently asked questions

Is a free cancellation option available at Crystal Inn Hotel & Suites West Valley City?

Crystal Inn Hotel & Suites West Valley City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crystal Inn Hotel & Suites West Valley City?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites West Valley City on Oct 17, 2025 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crystal Inn Hotel & Suites West Valley City?

Guests enjoy the hotel's walkable location in West Valley City based on their ratings, and it's within a 10-minute walk of Maverik Center and Hale Center Theater. You'll also find Golf In the Round and Wairhouse Trampoline Park within a short drive.

Is there parking available at Crystal Inn Hotel & Suites West Valley City?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crystal Inn Hotel & Suites West Valley City include a casino at the property?

No, Crystal Inn Hotel & Suites West Valley City doesn't have a casino.

Will I find an indoor pool at Crystal Inn Hotel & Suites West Valley City?

Yes, this hotel has an indoor pool along with a hot tub.

Is Crystal Inn Hotel & Suites West Valley City good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Does Crystal Inn Hotel & Suites West Valley City have a hot tub?

Yes, this hotel has a spa tub.

Does Crystal Inn Hotel & Suites West Valley City have a restaurant that serves breakfast?

Crystal Inn Hotel & Suites West Valley City offers free buffet breakfast each morning though there is no restaurant.

Will Crystal Inn Hotel & Suites West Valley City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crystal Inn Hotel & Suites West Valley City for a fee of USD 113.82 per accommodation, per stay.

Are there connecting rooms at Crystal Inn Hotel & Suites West Valley City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Crystal Inn Hotel & Suites West Valley City?

The closest major airport to Crystal Inn Hotel & Suites West Valley City is Salt Lake City International Airport (SLC), which is 8.5 mi away (12 minutes by car).

Can I book a room with a balcony at Crystal Inn Hotel & Suites West Valley City?

No, there aren't any guestrooms with balconies at Crystal Inn Hotel & Suites West Valley City.

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1245 out of 1877 reviews
Rating 8 - Good. 414 out of 1877 reviews
Rating 6 - Okay. 123 out of 1877 reviews
Rating 4 - Poor. 49 out of 1877 reviews
Rating 2 - Terrible. 46 out of 1877 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NiCole

Traveled with family
Very clean and very nice employees.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful. I was staying due to a surgery I was having near by. They were so kindand made me feel at ease.
Stayed 2 nights in Jun 2025

8/10 Good

Gim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining area a bit crowded for a wheelchair. Hashbrowns needed to be cooked more (to be browned). Juice drinks tasted watered down.
Stayed 1 night in Jun 2025

10/10 Excellent

Omkar

Stayed 1 night in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The staff is friendly and the room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Quoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Nice location with convenient parking. Decent breakfast served on real dishes.
Stayed 1 night in Jun 2025

10/10 Excellent

Annika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean place and friendly staff, perfect for what we needed for the weekend!!
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, nice location from fwy. But at 9:30pm I was awakened by fire alarm . No idea what happened. Breakfast was good. Staff friendly. Hair in sheets.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower had great water presure. The makeup cloth was a nice touch. The bed was very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Tai

Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. Shuttle to airport was easy to schedule. The kids loved the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

MERRILY, NANTUCKET

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Pretty good
Stayed 2 nights in May 2025

2/10 Terrible

monica, Lancaster

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property if fine, but the staff is so rude it’s impossible to ignore that. The lady at check in was just awful, I wanted to leave right then and there
Stayed 2 nights in Jun 2025

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Chantel

Business traveler
The hotel was clenish but in need of a serious upgrade! Definitely not worth 250.00 a night.
Stayed 4 nights in Jun 2025

10/10 Excellent

leslie

Traveled with family
Liked: Amenities, property conditions & facilities
The indoor pool is sparkling clean, warm, and in good working order. As is the small workout room. My room is fresh and bright. I haven't had breakfast yet but if it matches what I've seen so far-hooray!
Stayed 1 night in Jun 2025

10/10 Excellent

Alba, MEXICO CITY

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Big room and clean. Staff was nice. The breakfast was a good surprise. It has many restaurants and shops nearby
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Omar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money. Nice and spacious rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Garland, Mesquite

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we absolutely enjoyed our stay. The lack of quality support, softness of the bed was our greatest dislike. Staff was awesome and attentive to concerns, questions and very informative about the area. Breakfast options are wonderful and readily available during breakfast hours. We were fortunate to stay at this same Crystal Inn in October of '24 as well! Had an incredibly wonderful trip to SLC area and our stay was exceptional! Upon checking out and arriving at home later, I realized that I had inadvertently left a very important, much needed article in our room when we packed up to leave!!! Yikes!!! Placed a couple of calls over the next two days in hopes of recovering said article! Longer story made short, we were able to have the item found and immediately mailed to us at home!! Between the phone calls and actions taken by The Staff on Monday following the October mishap in packing, what could have potentially had a horrible ending ended with joy, relief and very happy Guests that obviously returned again!! Thank you greatly, Crystal Inn Hotel & Suites!!! Regards, Garland D Hill
Stayed 3 nights in Jun 2025

8/10 Good

Jenny

Traveled with family
Quiet area right next to Maverick Center. Clean comfortable rooms. Walkable dining options close by. Staff very friendly. Great stay for the money!
Stayed 1 night in Jun 2025