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SureStay by Best Western Salt Lake City Downtown

Property class: 2

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Photo gallery for SureStay by Best Western Salt Lake City Downtown

A hotel room with two beds, a desk, a chair, and a framed picture on the wall.
A bathroom with a toilet, a sink, a mirror, and a hairdryer.
A modern hotel lobby with a black leather sofa, a glass coffee table, and a coffee station.
A SureStay hotel with a clear entrance, a parking area, and a sign indicating free parking.
A modern coffee station with a neon sign, a counter with a patterned backsplash, and a wooden floor.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
1009 S Main St, Salt Lake City, UT, 84111
  • Place, Smith's Ballpark
    ‪8 min walk‬
  • Place, Liberty Park
    ‪15 min walk‬
  • Place, Salt Lake Community College
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Mini-Refrigerator, Wi-Fi

A hotel room with two beds, a desk, a chair, a lamp, and a framed picture on the wall.

2 Queen Beds, Non-Smoking, Microwave and Mini-Refrigerator, Wi-Fi

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Non-Smoking, Microwave and Mini-Refrigerator, Wi-Fi

A hotel room with a large bed, a chair, a desk, and a framed picture on the wall.

1 King Bed, Non-Smoking, Microwave and Mini-Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

A hotel room with a bed, bedside tables, a lamp, a framed picture on the wall, and a bathroom visible through an open door.

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a desk, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a phone, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Salt Lake City

Located in Central City, SureStay by Best Western Salt Lake City Downtown is within a few miles (5 km) of popular sights such as University of Utah and Salt Palace Convention Center. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Smith's Ballpark - 8 min walk - 0.5 miles
  • Liberty Park - 15 min walk - 0.8 miles
  • Salt Lake Community College - 16 min walk - 0.9 miles
  • Classic Cars International Antique Auto Museum of Utah - 18 min walk - 1.0 mile
  • Salt Palace Convention Center - 5 min drive - 1.6 miles

Getting around

  • North Temple Bridge/Guadalupe Station - 6 min drive
  • 900 South Station - 10 min walk
  • Salt Lake City International Airport (SLC) - 14 min drive

Restaurants

  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪Space Tea - ‬6 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Mi La-Cai Noodle House - ‬5 min walk
  • ‪Thirst Drinks - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

SureStay by Best Western Salt Lake City Downtown features an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, laundry facilities, and an ATM.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds with Frette Italian sheets and down comforters ensure a restful night, and bathrooms offer hydromassage showers and free toiletries. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 02.
  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

What's there to see around SureStay by Best Western Salt Lake City Downtown?

This hotel is situated in Central City within a short 17-minute walk of Liberty Park and also 19 minutes on foot from Classic Cars International Antique Auto Museum of Utah. You'll also find City Creek Center and Temple Square within a short drive.

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on Oct 15, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay by Best Western Salt Lake City Downtown?

Yes, secured self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Does SureStay by Best Western Salt Lake City Downtown have a casino on the premises?

No, SureStay by Best Western Salt Lake City Downtown doesn't have a casino.

Will I find an indoor pool at SureStay by Best Western Salt Lake City Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool will be open from May 29 until September 02.

Is SureStay by Best Western Salt Lake City Downtown good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and a hydromassage showerhead as well as an outdoor pool.

Does SureStay by Best Western Salt Lake City Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western Salt Lake City Downtown have a restaurant that serves breakfast?

SureStay by Best Western Salt Lake City Downtown offers free buffet breakfast each morning though there is no restaurant.

Does SureStay by Best Western Salt Lake City Downtown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay by Best Western Salt Lake City Downtown for a fee of USD 20 per pet, per day.

Does SureStay by Best Western Salt Lake City Downtown have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to SureStay by Best Western Salt Lake City Downtown?

The closest major airport to SureStay by Best Western Salt Lake City Downtown is Salt Lake City International Airport (SLC), which is 7.6 mi away (14 minutes by car).

Are there rooms with balconies that I can book at SureStay by Best Western Salt Lake City Downtown?

No, there aren't any guestrooms at SureStay by Best Western Salt Lake City Downtown that offer a balcony.

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 282 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 137 out of 1000 reviews
Rating 2 - Terrible. 189 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, location was not the best
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay for a great price.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable room. Gated parking, easy check-in.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had breakfast a pool
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room comfortable bed Security good gated Not a good area outside the hotel Not safe at night Would not stay again
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Nice bfast with eggs sausages yogurt
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, friendly staff amd knowledgeable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is great! Very convenient location.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight forward, no frills hotel. Clean room. Easy check in. Basic breakfast, but was included for free. Safe gated parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, bed and pillows were very comfortable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and had everything we needed except a coffee pot. The breakfast was fresh everyday and coffee was always available in the lobby.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was super friendly, room was big and quiet. Washer and dryer was easy to use. Only point was that water and shower wasn’t really the best (mostlikely a little outdated and water no warm enough)
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Just an average place to stay. Not their fault but there is a bunch of homeless and drug use in front of the place.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine.. gated lot was very secure.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice. The breakfast was very good.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Things were okay. Clean rooms and helpful staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
For the money it is a good place with a gated parking lot
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very attentive and willing to help. Housekeeping is amazing every time we stay.
Stayed 6 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
This motel is in a scary location. I almost just went somewhere else. The staff was friendly and the room was fine, but I would not stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, gated hotel. We had an amazing stay. Its pet friendly and very close to downtown.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
The room was clean and beds comfortable. The surrounding neighborhood however was sketchy. There were many, and I mean many, unhoused/unwashed people loitering around the property. Thankfully, there is a locked gate around the hotel which does help it feel safer. Bottom line, if you need a clean, no frills room at a decent price and don’t care about the dilapidated downtown neighborhood, then this is your place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nicely updated and clean property located a short walk from the light rail. Appreciated the hot breakfast each morning, too.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Always enjoy staying there
Stayed 1 night in Feb 2025

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