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Hotel New Otani Saga

Property class: 4

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Photo gallery for Hotel New Otani Saga

Exterior
Daily buffet breakfast (JPY 3107 per person)
Land view from property
Indoor wedding
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Place, Saga Prefectural Government Office
    ‪3 min walk‬
  • Place, Saga Prefectural Art Museum
    ‪10 min walk‬
  • Place, Saga Castle
    ‪13 min walk‬
  • Airport, Saga (HSG-Ariake Saga)
    ‪18 min drive‬

Room options

View all photos for Executive Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 Semi Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Room, Non Smoking

Japanese Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Japanese Room, Non Smoking

  • Garden view
  • 334 sq ft
  • Sleeps 5
  • 1 Twin Futon

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 1 Semi Double, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Semi Double, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Executive Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

Standard Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Single Room - Non-Smoking

Coffee and/or coffee maker

Executive Single Room - Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Room - Non-Smoking

Coffee and/or coffee maker

Executive Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Non-Smoking

Coffee and/or coffee maker

Double Room - Non-Smoking

  • Sleeps 2

Standard Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Executive Triple Room - Non-Smoking

Coffee and/or coffee maker

Executive Triple Room - Non-Smoking

  • Sleeps 3

Single Room - Non-Smoking

  • Sleeps 2

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2

View all photos for Japanese-Style Room

Coffee and/or coffee maker

Japanese-Style Room

  • Sleeps 4

About the neighborhood

Saga

Hotel New Otani Saga places you next to Yoka Shrine and within a 10-minute stroll of other popular attractions like Saga Balloon Museum. This 102-room, 4-star hotel has conveniences like 3 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Saga Prefectural Government Office - 3 min walk - 0.2 miles
  • Saga Balloon Museum - 6 min walk - 0.4 miles
  • Saga Prefectural Art Museum - 10 min walk - 0.6 miles
  • Saga Castle History Museum - 11 min walk - 0.6 miles
  • Saga Castle - 13 min walk - 0.7 miles

Getting around

  • Saga Station - 9 min drive
  • Ariake Saga Airport (HSG) - 23 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Museum Kitchen HARU cafe - ‬8 min walk
  • ‪HAMBURG & BAR POT - ‬8 min walk
  • ‪B-POINT - ‬9 min walk
  • ‪肥前うどん 翔 - ‬7 min walk

About this property

Hotel New Otani Saga

Hotel New Otani Saga features free WiFi in public areas, meeting rooms, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include a banquet hall and a hair salon.
LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,542 for adults and JPY 2,277 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3542 for adults and JPY 2277 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 2 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is free cancellation available at Hotel New Otani Saga?

Hotel New Otani Saga provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Otani Saga?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Saga on May 8, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel New Otani Saga?

Located steps from Saga Prefectural Government Office, this hotel is in Saga, and within a 10-minute walk of Saga Balloon Museum and Chokokan. You'll also find Saga Prefectural Art Museum and Saga Castle less than a mile away.

Is there parking available at Hotel New Otani Saga?

Yes, there is an electric car charging station and wheelchair-accessible parking available.

Does Hotel New Otani Saga include a casino?

No, Hotel New Otani Saga doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Saga?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel New Otani Saga?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a down comforter, and free wired internet.

Are there hot tubs at Hotel New Otani Saga?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Saga feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Saga has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Saga allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Saga.

Are there connecting rooms at Hotel New Otani Saga?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Saga?

The closest major airport to Hotel New Otani Saga is Ariake Saga Airport (HSG), which is 7.9 mi away (23 minutes by car). Another top airport is Fukuoka Airport (FUK), which is around 24.7 mi away.

Are there rooms with balconies at Hotel New Otani Saga?

No, there aren't any guestrooms with balconies at Hotel New Otani Saga.

Hotel New Otani Saga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 319 out of 791 reviews
Rating 8 - Good. 308 out of 791 reviews
Rating 6 - Okay. 119 out of 791 reviews
Rating 4 - Poor. 30 out of 791 reviews
Rating 2 - Terrible. 15 out of 791 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

daekyo

Stayed 1 night in Jan 2026

10/10 Excellent

YOUNGJAE

Stayed 2 nights in Jan 2026

10/10 Excellent

Mami

Stayed 1 night in Nov 2025

8/10 Good

Eiji

room is clean. However, due to the thin wall and old building, there were lots of noises from up/down and sides. The building is old. Unfortunately, it is not worth to pay the cost. It was number one hotel in Saga. Breakfast was ok.
Stayed 3 nights in Nov 2025

8/10 Good

YASUHIRO

Stayed 2 nights in Nov 2025

10/10 Excellent

JUNKO

Stayed 1 night in Nov 2025

10/10 Excellent

Naomi

Stayed 1 night in Nov 2025

4/10 Poor

SOOTAIK

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

객실에 먼지가 많아요

객실에 먼지가 너무 많이서 목이 아프고 냄새가 많이 난다
Stayed 1 night in Oct 2025

8/10 Good

kitaik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

hiroshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
問題なし
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適です

空港バスの停留所から10分ほど歩きますが、大通りでわかりやすく、また周辺が静かなので、落ちついて泊まることができました。フライト遅延で夜中のチェックインになったのにもかかわらず、笑顔で対応してくださいました。有難うございました。
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and amenities. Great walking/museum area!
Stayed 1 night in Sep 2025

10/10 Excellent

HIROTAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marco

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

MASAKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

AKIKO

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kikuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな環境で良かったです
Stayed 1 night in Jun 2025

8/10 Good

KAI LEUNG

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025

10/10 Excellent

Donald, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025

10/10 Excellent

Jeongeun

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Byoungho

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Stayed 1 night in Mar 2025