Hotel New Otani Saga

4.0 star property
Riverwalk hotel with 3 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel New Otani Saga

Exterior
City view from property
Indoor wedding
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Saga Balloon Museum
    ‪7 min walk‬
  • Saga Castle
    ‪12 min walk‬
  • Saga Castle History Museum
    ‪13 min walk‬
  • Saga (HSG-Ariake Saga)
    ‪14 min drive‬

Room options

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 Semi Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Japanese Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 334 sq ft
  • Sleeps 5
  • 1 Twin Futon

Executive Double Room, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Executive Triple Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Twin Beds

Standard Room, 1 Semi Double, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Executive Triple Room - Non-Smoking

  • Sleeps 3

Executive Double Room with Small Double Bed-Non-Smoking

  • Sleeps 2

Single Room - Non-Smoking

  • Sleeps 1

Double Room - Non-Smoking

  • Sleeps 2

Standard Twin Room - Non-Smoking

  • Sleeps 2

Japanese-Style Room

  • Sleeps 4

Executive Single Room - Non-Smoking

  • Sleeps 2

Executive Twin Room - Non-Smoking

  • Sleeps 2

Standard Triple Room - Non-Smoking

  • Sleeps 3

About the neighborhood

Saga

Hotel New Otani Saga places you next to Yoka Shrine and within a 10-minute stroll of other popular attractions like Saga Balloon Museum. This 102-room, 4-star hotel has conveniences like 3 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Saga Prefectural Government Office - 6 min walk - 0.3 miles
  • Saga Balloon Museum - 7 min walk - 0.4 miles
  • Saga Prefectural Art Museum - 10 min walk - 0.5 miles
  • Saga Castle - 12 min walk - 0.7 miles
  • Saga Castle History Museum - 13 min walk - 0.7 miles

Getting around

  • Saga Station - 2 min drive
  • Ariake Saga Airport (HSG) - 24 min drive

Restaurants

  • ‪Museum Kitchen HARU cafe - ‬9 min walk
  • ‪JONAI SQUARE CAFE - ‬11 min walk
  • ‪スターバックス - ‬7 min walk
  • ‪大観苑 - ‬2 min walk
  • ‪ビアテラス - ‬1 min walk

About this property

Hotel New Otani Saga

Riverwalk hotel with 3 restaurants and a 24-hour front desk
Hotel New Otani Saga features free WiFi in public areas, meeting rooms, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a banquet hall and a hair salon.
LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,107 for adults and JPY 1,553 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3107 for adults and JPY 1553 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 2 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is free cancellation available at Hotel New Otani Saga?

Hotel New Otani Saga provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Otani Saga?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Saga on Oct 9, 2025 start from $118.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel New Otani Saga?

This hotel in Saga is within a 10-minute walk of Saga Prefectural Government Office, Saga Balloon Museum, and Chokokan. You'll also find Saga Prefectural Art Museum and Saga Castle less than a mile away.

Will I be able to park at Hotel New Otani Saga?

Yes, there is accessible parking and electric car charging available.

Does Hotel New Otani Saga include a casino?

No, Hotel New Otani Saga doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Saga?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel New Otani Saga?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and free Internet access.

Does Hotel New Otani Saga have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel New Otani Saga feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Saga has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Saga allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Saga.

Are there connecting rooms at Hotel New Otani Saga?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Saga?

The closest major airport to Hotel New Otani Saga is Ariake Saga Airport (HSG), which is 7.9 mi away (24 minutes by car). Another top airport is Fukuoka Airport (FUK), which is around 24.7 mi away.

Are there rooms with balconies at Hotel New Otani Saga?

No, you won't find guestrooms with balconies at Hotel New Otani Saga.

Hotel New Otani Saga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 273 out of 693 reviews
Rating 8 - Good. 275 out of 693 reviews
Rating 6 - Okay. 105 out of 693 reviews
Rating 4 - Poor. 26 out of 693 reviews
Rating 2 - Terrible. 14 out of 693 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

KAI LEUNG

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025

10/10 Excellent

Donald, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025

10/10 Excellent

Jeongeun

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Byoungho

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

TOSHIAKI

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

NAOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hansun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pui Yan Joanne

Stayed 2 nights in Jan 2025

8/10 Good

Hui Ping

Traveled with family
Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024

8/10 Good

wing hong

Stayed 1 night in Dec 2024

10/10 Excellent

Yeahuey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Youngil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Miyano

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

YONGGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yasuhiro

Stayed 3 nights in Sep 2024

10/10 Excellent

Wing Hung

Stayed 1 night in Aug 2024

10/10 Excellent

ming kuei

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star staff

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Rikiya

Stayed 1 night in Aug 2024

8/10 Good

KAZUHO

Liked: Cleanliness
Stayed 1 night in Jul 2024