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Hotel New Otani Saga

4.0 star property

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Photo gallery for Hotel New Otani Saga

Exterior
Land view from property
Lobby
Daily buffet breakfast for a fee
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
1-2 Yoga-machi, Saga, Saga-ken, 840-0047
  • Place, Saga Balloon Museum
    ‪7 min walk‬
  • Place, Saga Castle History Museum
    ‪11 min walk‬
  • Place, Saga Castle
    ‪13 min walk‬
  • Airport, Saga (HSG-Ariake Saga)
    ‪26 min drive‬

Room options

View all photos for Executive Single Room Non-smoking

A hotel room with a bed, a desk, a chair, a small table, a lamp, and a large window offering a city view.

Executive Single Room Non-smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin Room Non-smoking

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room Non-smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive Twin Room For Single Use Non-smoking

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room For Single Use Non-smoking

  • Sleeps 1
  • Free WiFi

View all photos for Executive Double Room, Non Smoking

A hotel room with a large bed, a desk, two armchairs, a small table, a nightstand with a lamp, and a window with a city view.

Executive Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Semi Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a lamp, a window with a city view, and a framed picture on the wall.

Executive Room, 1 Semi Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with a city view.

Executive Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, seating, a television, and sliding doors.

Japanese Room, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with a city view.

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Semi Double, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a lamp, a TV, and a window with a city view.

Standard Room, 1 Semi Double, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, chairs, a window with a city view, and a painting on the wall.

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Triple Room, Non Smoking

Executive Triple Room, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Executive Triple Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Japanese Style Room for 2 persons, Non Smoking

A traditional Japanese room with tatami flooring, a low table, seating, a television, and sliding doors.

Japanese Style Room for 2 persons, Non Smoking

  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room for 3 persons, Non Smoking

A traditional Japanese room with tatami flooring, a low table, seating, a television, and sliding doors.

Japanese Style Room for 3 persons, Non Smoking

  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

About the neighborhood

Saga

Hotel New Otani Saga places you next to Yoka Shrine and within a 10-minute stroll of other popular attractions like Saga Balloon Museum. This 102-room, 4-star hotel has conveniences like 3 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Saga Prefectural Government Office - 4 min walk - 0.3 miles
  • Saga Balloon Museum - 7 min walk - 0.4 miles
  • Saga Prefectural Art Museum - 10 min walk - 0.6 miles
  • Saga Castle History Museum - 11 min walk - 0.6 miles
  • Saga Castle - 13 min walk - 0.7 miles

Getting around

  • Saga Station - 9 min drive
  • Ariake Saga Airport (HSG) - 23 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪B-POINT - ‬9 min walk
  • ‪HAMBURG & BAR POT - ‬8 min walk
  • ‪肥前うどん 翔 - ‬7 min walk
  • ‪Museum Kitchen HARU cafe - ‬8 min walk

About this property

Hotel New Otani Saga

Guests of Hotel New Otani Saga enjoy access to free WiFi in public areas, meeting rooms, and microwave in a common area. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a vending machine, and a banquet hall.
LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,542 for adults and JPY 2,277 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Green Breeze
  • Kusunoki
  • Lotus
  • Taikan-en

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3542 for adults and JPY 2277 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 2 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel New Otani Saga
New Otani Saga
Hotel New Otani Saga Saga
Hotel New Otani Saga Hotel
Hotel New Otani Saga Hotel Saga

Frequently asked questions

Is free cancellation available at Hotel New Otani Saga?

Hotel New Otani Saga provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Otani Saga?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Saga on Aug 3, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel New Otani Saga?

Located steps from Saga Prefectural Government Office, this hotel is in Saga, and within a 10-minute walk of Saga Balloon Museum and Chokokan. You'll also find Saga Prefectural Art Museum and Saga Castle less than a mile away.

Is there parking available at Hotel New Otani Saga?

Yes, there is an electric car charging station, wheelchair-accessible parking, and bicycle parking available.

Does Hotel New Otani Saga include a casino?

No, Hotel New Otani Saga doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Saga?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel New Otani Saga?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, premium bedding, and free wired internet.

Are there hot tubs at Hotel New Otani Saga?

No, this hotel doesn't have a spa tub.

Does Hotel New Otani Saga feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Saga has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Saga allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Otani Saga.

Are there connecting rooms at Hotel New Otani Saga?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel New Otani Saga?

The closest major airport to Hotel New Otani Saga is Ariake Saga Airport (HSG), which is 7.9 mi away (23 minutes by car). Another top airport is Fukuoka Airport (FUK), which is around 24.7 mi away.

Are there rooms with balconies at Hotel New Otani Saga?

No, there aren't any guestrooms with balconies at Hotel New Otani Saga.

Hotel New Otani Saga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 813 reviews
Rating 8 - Good. 317 out of 813 reviews
Rating 6 - Okay. 123 out of 813 reviews
Rating 4 - Poor. 30 out of 813 reviews
Rating 2 - Terrible. 15 out of 813 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and amenities. Great walking/museum area!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hoi Chi

Very good service and superb river view from my room. The staff are sincere and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay for us at this hotel… beautiful view of the water…
Stayed 1 night in May 2025
Verified

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel!
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Yiou

Liked: Cleanliness
The room is old decorated. But very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and help for all information around the hotel.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jeongeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
Stayed 2 nights in May 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Hui Ping

Liked: Amenities
Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Hung Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Hotel in Saga city with good value
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Yu Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and clean. Old design but still in good condition. Park nearby, quiet and nice view.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Eiji

room is clean. However, due to the thin wall and old building, there were lots of noises from up/down and sides. The building is old. Unfortunately, it is not worth to pay the cost. It was number one hotel in Saga. Breakfast was ok.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Youngil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stayed 1 night in Nov 2024
Verified

8/10 Good

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a very nice/quiet area

Great stay despite the horrendous weather. Hotel's 30min walk from the station in a nice/quiet area (10min bus ride). Spacious, clean room and very good breakfast. Bit pricy but this was GW. Good restos within a walking distance.
Stayed 2 nights in May 2023
Verified

8/10 Good

Sin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jul 2024
Verified

8/10 Good

HYUNGSIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient. Good !
Stayed 1 night in Jul 2023
Verified

6/10 Okay

PO YUK

Liked: Cleanliness, amenities, property conditions & facilities
no air conditioning in november
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sohyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 star staff

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Kwong Yan,

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff service need to improve and well trained
Stayed 1 night in Jun 2024
Verified

6/10 Okay

CHUNG KIT

Liked: Staff & service
Disliked: Amenities
The hotel is a bit old. Dust is left on top of some places in the room. The price is not very acceptable. The only reason I chose this hotel is because I do not have a better option.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

hidekazu

Disliked: Property conditions & facilities

Breakfast is not so good.

Breakfast menu is not so good as we caccot have poor foods and services.
Stayed 1 night in May 2024
Verified

6/10 Okay

penny

Liked: Staff & service
Air conditioning need to be repaired
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Takashi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner is'nt go well. Very hot room.
Stayed 1 night in Jul 2023

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