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ibis Rotorua

3.5 star property

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Photo gallery for ibis Rotorua

Restaurant
Front of property
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes
Outdoor dining
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Kuirau Park
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(30 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(59 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Rotorua

Ibis Rotorua places you next to Eat Street and Matariki Hangi & Maori Cultural Performance. The 145 rooms at this 3.5-star hotel include refrigerators, electric kettles, and LED TVs.

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Kuirau Park - 3 min walk - 0.2 miles
  • Rotorua i-SITE Visitor Centre - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Aroma Cafe - ‬6 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk

About this property

ibis Rotorua

Guests staying at ibis Rotorua enjoy WiFi in public areas, laundry facilities, and a water dispenser. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a communal living room and a garden.
Guests can expect WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Refrigerators, electric kettles, and phones are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,125 reviews
$84 nightly
The price is $97
Apr 20 - Apr 21
Total with taxes and fees
Rydges Rotorua

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at ibis Rotorua?

Ibis Rotorua offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at ibis Rotorua?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at ibis Rotorua on Apr 6, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of ibis Rotorua?

This hotel is located in Rotorua, just steps from Eat Street and Matariki Hangi & Maori Cultural Performance, and within a short walk of Lake Rotorua. You'll also find Rotorua Night Market and Kuirau Park less than a mile away.

Is parking available on site at ibis Rotorua?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does ibis Rotorua include a casino?

No, ibis Rotorua doesn't have a casino.

Is there an indoor pool at ibis Rotorua?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Rotorua?

Couples staying at this hotel will appreciate amenities like a down comforter as well as concierge services and a garden.

Are there hot tubs at ibis Rotorua?

No, there isn't a spa tub at this hotel.

Does ibis Rotorua have a restaurant with a breakfast menu?

No, ibis Rotorua doesn't have a restaurant that serves breakfast.

Does ibis Rotorua allow pets to stay free of charge?

No, pets aren't allowed at ibis Rotorua though service animals are welcome.

Are there connecting rooms at ibis Rotorua?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from ibis Rotorua?

The closest major airport to ibis Rotorua is Rotorua (ROT-Rotorua Regional), which is 6.2 mi away (14 minutes by car).

Are there rooms with balconies that I can book at ibis Rotorua?

No, you won't find guestrooms with balconies at ibis Rotorua.

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 1003 reviews
Rating 8 - Good. 387 out of 1003 reviews
Rating 6 - Okay. 200 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

8/10 Good

Kittima

Stayed 1 night in Dec 2025

8/10 Good

Kittima

Liked: Staff & service, room comfort
Easy parking, handy to eating street close to waterfront Bathroom basin was stained.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis hotel was clean and clearly one of the more popular hotel destination's in the small city of Rotorua. Despite some check in concerns, in regard to my foreign credit card, it was a fine hotel to stay in, it borders the geothermal park on the edge of the city. The amenities on site were plentiful. I would stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Shane

Stayed 3 nights in Dec 2025

10/10 Excellent

ZAKARIYA, Elmont

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to cleanliness and just environment was perfect!
Stayed 8 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The woman on the desk couldn’t have been more helpful allowing me to access my room a bit earlier so that I could change and reach the wedding I was attending on time. Going that extra little bit was really appreciated. Don’t lose her!!
Stayed 1 night in Dec 2025

6/10 Okay

PAL

Liked: Cleanliness, property conditions & facilities
In the pictures room looks bigger and but actually room was very small and they don't even have microwave.
Stayed 2 nights in Dec 2025

10/10 Excellent

parikshit

Traveled with family
Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Trudi, Ohaupo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Functional and economical. Convenient location. Very friendly and helpful staff. But… Tiny room - can sleep up to four apparently but sleep is all you can do. Barely room to walk around the beds and not even a chair! Bare minimum of towels and toiletries provided. AC malfunctioned and cooked us for most of the night.
Stayed 1 night in Dec 2025

6/10 Okay

Sharon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Using the pre-check in was a waste of time as all information had to be entered upon arrival. Bathroom should have been cleaner with the appropriate number of towels, facecloths for 2 people. No trim milk available - not a good offering. Disappointed in quality.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

8/10 Good

Rachelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

6/10 Okay

Monika

Stayed 2 nights in Nov 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2025

2/10 Terrible

Sanita

Traveled with partner
Liked: Cleanliness, amenities
Everything; swap card didn’t work four or five times; when told the gentleman at reception who said we should come to the reception; only way to reception was in heavy rain. weather was very bad; arrived very early but still couldn’t get in till 2:45 pm due to technical issues; view was for city but was told it’s for people booked for extra days; happy to send the city view photo we took; got the view of people in bed at Novotel
City view
Stayed 1 night in Nov 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

10/10 Excellent

mishka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Very handy to shops and restaurant. Nice view of the lake. Quiet too which was great. Friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Decha, Orillia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but small and undated
Stayed 1 night in Nov 2025

8/10 Good

karen

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Staff was very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 1 night in Oct 2025

10/10 Excellent

Sugin, Tulsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is available and free Landry service is available
Stayed 2 nights in Oct 2025

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