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Hyatt Place Richmond/Arboretum

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Free daily buffet breakfast
Premium bedding, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(74 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(80 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(10 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Four Points by Sheraton Richmond

North Chesterfield
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,000 reviews
$108 nightly
The price is $126
Jan 4 - Jan 5, 2026
Total with taxes and fees
Four Points by Sheraton Richmond

About the neighborhood

Richmond

Located in North Chesterfield, Hyatt Place Richmond/Arboretum is within a few miles (5 km) of sights such as Johnston-Willis Hospital and Chesterfield Towne Center. This 127-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Putt-Putt Fun Center - 2 min drive - 1.5 miles
  • Chesterfield Towne Center - 6 min drive - 4.0 miles
  • Virginia Commonwealth University - 9 min drive - 8.9 miles
  • Greater Richmond Convention Center - 12 min drive - 10.2 miles
  • Short Pump Town Center - 22 min drive - 16.6 miles

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪COOK-OUT - ‬2 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Burger King - ‬2 min drive

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and a 24-hour fitness center
At Hyatt Place Richmond/Arboretum, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 9 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, sofa beds, and sitting areas.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Exterior
Four Points by Sheraton Richmond
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,000 reviews
$108 nightly
The price is $126
Jan 4 - Jan 5, 2026
Total with taxes and fees
Four Points by Sheraton Richmond

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 9 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 12 to October 04.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Hyatt Place Richmond/Arboretum?

Hyatt Place Richmond/Arboretum provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do near Hyatt Place Richmond/Arboretum?

This hotel is situated in North Chesterfield, close to Chesterfield Towne Center, River City Sportsplex, and Maymont Park. Mid-Lothian Mines Park is also within a driving distance of 4.9 mi.

Is there parking available at Hyatt Place Richmond/Arboretum?

Yes, uncovered parking is offered for USD 9 per day.

Does Hyatt Place Richmond/Arboretum have a casino at the property?

No, Hyatt Place Richmond/Arboretum doesn't have a casino.

Is there an indoor pool at Hyatt Place Richmond/Arboretum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 12 until October 04.

Is Hyatt Place Richmond/Arboretum good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a wet bar, and Netflix.

Does Hyatt Place Richmond/Arboretum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Richmond/Arboretum have a restaurant that serves breakfast?

Yes, Hyatt Place Richmond/Arboretum serves free buffet breakfast at The Placery each morning.

Does Hyatt Place Richmond/Arboretum allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Richmond/Arboretum for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Richmond/Arboretum?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Place Richmond/Arboretum?

The closest major airport to Hyatt Place Richmond/Arboretum is Richmond Intl. Airport (RIC), which is 18.7 mi away (24 minutes by car).

Can I book a room with a balcony at Hyatt Place Richmond/Arboretum?

No, at Hyatt Place Richmond/Arboretum, there aren't any guestrooms that list a balcony.

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 73 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Amenities, property conditions & facilities
Bathroom in our room smelled of urine. Asked the breakfast worker a question and she waved me off and walked away. Otherwise clean hotel. Also a worker had parked her car in front of the hotel-effectively taking up space for people checking in- instead of in the parking lot. It was there from when we checked in at 430 until we returned after 1030.
Stayed 1 night in Nov 2025

4/10 Poor

Jennifer

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The front door never closed which never allowed for the building to be fully secure. Only one of the elevators worked out of the two, causing for a long elevator wait every time. The first room we checked into had ants crawling everywhere so we had to change rooms. The second night there was no hot water for us to take a bath/shower which was extremely frustrating. We asked for housekeeping twice and we never received it and ended up going to the front desk for extra towels and washcloths. There was also no extra linen besides a thin blanket for the pull out couch.
Stayed 3 nights in Sep 2025

10/10 Excellent

Merissa, Moyock

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly and helpful!
Stayed 1 night in Sep 2025

6/10 Okay

KATARINA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
We stayed here for two nights, it was ok. Nothing to complain about-hotel is a little old but it was clean
Stayed 2 nights in Sep 2025

10/10 Excellent

BRENDA EVELYN

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Donte

Disliked: Cleanliness, property conditions & facilities
No hot water, was noisy at night from other guest, guest banging on my door late at night
Stayed 1 night in Sep 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean!
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Staff & service, room comfort

I expect better from Hyatt.

The hotel staff were all professional and friendly and the room was clean. The hotel requires a $9.00 per day parking fee and the breakfast was less than adequate.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Traveled with family
I was disappointed, they added a parking fee as a new policy after I booked which was a surprise plus changed the free breakfast schedule which resulted in guests not receiving the benefit,
Stayed 2 nights in Sep 2025

6/10 Okay

Louie

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , Hyatt always have comfortable beds! Very friendly and attentive staff, I liked that the fitness room was open at night after a long drive! Breakfast is a nice bonus but average . Would stay again
Stayed 1 night in Aug 2025

4/10 Poor

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tenille

Stayed 1 night in Aug 2025

2/10 Terrible

Nubia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross and disgusting

Stayed 1 night in Aug 2025

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, the only thing was wrong was my room didn’t have a microwave and I thought I reserved the room with the microwave.
Stayed 1 night in Aug 2025

10/10 Excellent

Coral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ALFREDO

Stayed 1 night in Aug 2025

8/10 Good

Jazmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stayed at the Hyatt was great. The room was cleaned and constable. We were able to rest at night with no noise. Breakfast was awesome every morning. The staff was very friendly and helpful. We look forward to stay at this hotel in iur next trip to Richmond.
Stayed 2 nights in Jun 2025

4/10 Poor

Marcia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I excepted more/better being a Hyatt, it seemed run down. We had no shampoo, no body wash. The hotel itself seemed to have seen better days. Disappointed. For the $$$ spent I could have stayed @ the courtyard and enjoyed it much better
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Yehuda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Bed comfortable. Modern room. Overall comfortable stay.
Stayed 1 night in Aug 2025

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