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Holiday Inn Express Richmond - Midtown by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Exterior
Exterior
Game room
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Place, Regal Short Pump
    ‪3 min walk‬
  • Place, Shops at Willow Lawn
    ‪9 min walk‬
  • Place, Libbie Mill Dog Park
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(84 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Richmond

Holiday Inn Express Richmond - Midtown by IHG is a short stroll from Shops at Willow Lawn and Libbie Mill Dog Park. This 3.5-star hotel has 142 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Crossroads Art Center - 1 min walk - 0.1 miles
  • Regal Short Pump - 3 min walk - 0.2 miles
  • Shops at Willow Lawn - 9 min walk - 0.5 miles
  • Libbie Mill Dog Park - 11 min walk - 0.6 miles
  • Strangeways Brewing - 14 min walk - 0.8 miles

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Wawa - ‬12 min walk
  • ‪Cook-Out - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Taco Bamba - ‬5 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

Guests of Holiday Inn Express Richmond - Midtown by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 7.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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  • Free WiFi
  • Restaurant
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8.4 out of 10, Very Good, 1,377 reviews
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May 18 - May 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 7 per day)
  • Uncovered extended parking on site (USD 42 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May 22 to September 05.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No alcohol is served at Holiday Inn Express Richmond - Midtown by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

Is free cancellation available at Holiday Inn Express Richmond - Midtown by IHG?

Holiday Inn Express Richmond - Midtown by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Richmond - Midtown by IHG?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond - Midtown by IHG on May 25, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express Richmond - Midtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Richmond, and it's within a short 11-minute walk of Shops at Willow Lawn. You'll also find Broad Street and Carytown within a short drive.

Will I be able to park at Holiday Inn Express Richmond - Midtown by IHG?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Holiday Inn Express Richmond - Midtown by IHG include a casino on the premises?

No, Holiday Inn Express Richmond - Midtown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Richmond - Midtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from May 22 until September 05.

Is Holiday Inn Express Richmond - Midtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a seasonal outdoor pool and a free daily breakfast.

Are there hot tubs at Holiday Inn Express Richmond - Midtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Richmond - Midtown by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond - Midtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Richmond - Midtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Richmond - Midtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Richmond - Midtown by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Richmond - Midtown by IHG?

The closest major airport to Holiday Inn Express Richmond - Midtown by IHG is Richmond Intl. Airport (RIC), which is 15.1 mi away (22 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Richmond - Midtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond - Midtown by IHG.

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1012 reviews
Rating 8 - Good. 242 out of 1012 reviews
Rating 6 - Okay. 115 out of 1012 reviews
Rating 4 - Poor. 46 out of 1012 reviews
Rating 2 - Terrible. 64 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Scott

I was unable to make my trip and did not stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people clean room beautiful hotel we enjoyed our stay
Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, good breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive night staff, breakfast phenomenal
Stayed 4 nights in Feb 2026

10/10 Excellent

Keeda

Stayed 1 night in Jan 2026

10/10 Excellent

Herbert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Mason

Stayed 1 night in Jan 2026

8/10 Good

Stuart

Stayed 1 night in Jan 2026

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly and helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very good bed. Good variety of food for breakfast.
Stayed 1 night in Jan 2026

6/10 Okay

Danielle, BOCA RATON

Stayed 2 nights in Jan 2026

4/10 Poor

Nathan

Stayed 1 night in Jan 2026

10/10 Excellent

Evan

Stayed 2 nights in Jan 2026

10/10 Excellent

Cheyenne

Stayed 1 night in Jan 2026

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was terrible. No pancake machine. Only mixed veggie omelets no regular eggs. Turkey sausage patties no bacon or links. Orange juice was not mixed properly it tasted sour. Apple juice was fine. Coffee machine took forever that was a bummer. Plain bagels small blueberry muffins Otis spunkmeyere were fine. We got woken at 8am by housekeeping that pissed me off since checkout wasn’t until 11. I have a 4yr old and he needed sleep. Room was decent corners of bathroom needed a scrub. Sheets were clean.
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 1 night in Dec 2025

8/10 Good

Charlette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous. The room was clean. I appreciated having the availability of coffee/tea at a dispenser at anytime.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hirohisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

chi

Stayed 1 night in Nov 2025

8/10 Good

Minhazul

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities
The hotel was beautiful, new, modern, and comfortable! Several of the employees were very sweet & helpful. A few were Vet unaware of the area in town Activities surprisingly. I asked about the Christmas parade and Floella happening on the same day and three people knew nothing about it. I asked if we could see the photo from the hotel and two people knew nothing about it. There was a crowd by the dark at the back of the hotel at the time of the photo so we figured out that you could see from there which was great. I was just disappointed in the staff wasn’t more aware of the town going on The hotel room was very comfortable although there were some long hairs in the shower indicating it hadn’t actually been scrub down well. And the coffee pot which we used to make hot tea was incredibly noisy. I mean very noisy. If somebody were to use it while the neighbor was sleeping would likely draw their attention. It’s a great location if you’re staying in town to explore downtown new Bern.
From room hallway
Lobby from above
Restaurant
Back patio
Stayed 1 night in Dec 2025

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Parking lot was well lit. Games and longing area downstairs was nice. Fast and easy checking and checkout. No Odor in hallways.
Stayed 1 night in Dec 2025

10/10 Excellent

Eli

Business traveler
Liked: Cleanliness, staff & service, amenities
JR at the check in desk was exceptionally courteous, professional and helpful.
Stayed 1 night in Dec 2025

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