Our host Mai was so communicative and friendly! I had questions because my partner and I came to Richmond for a VCU basketball game and we wanted to ensure there was on-site parking. Prior to me booking the stay, Mai was very informative and helped answer all questions I had. During the stay, Mai responded very quickly, and we had no problems checking in or out. The stay was very well kept and clean with a ton of nice amenities. I would recommend this stay and come back! Thank you so much, Mai!