Balule Game Reserve Luxury Hotels

"The premises is very nice, very clean and comfortable. The self catering unit was well equipped with everything you may need for self catering. The place is beautiful and peaceful. Loved the communication and flexibility I got when still planning the trip and the efforts made to make our birthday special. The only thing I didn’t not like was the rudeness from the lady that woke us up for breakfast on our last morning, she was very rude about how we must be at breakfast by 08:00 ( which o think of breakfast is between 08:00 and 10:00 then guests should have the flexibility between those times). The girl banged the door and rudely communicated how we need to be there at 08:00. She needs general customer service communication training as all my encounters with her were not pleasant. The rest of the staff was amazing. "

"What a fantastic property right inside the game reserve with daily game drives to catch the big five. The food and service, including impeccable hospitality were the highlight of staying here. It’s a beautiful, luxurious modern property, right across the HDS airport. Highly recommend staying for atleast 2 nights ideally three! "

"10/10 recommend staying here. My husband’s and I stayed her for our honeymoon and had the most amazing time. The staff was incredible and super accommodating! The food was delicious, the safari guides were so knowledgeable and kept us so safe! I know we both will remember this experience for the rest of our lives. We will definitely be back for many years to come! Thank you Pondoro for the most amazing experience! We appreciate you! "