Aparthotel

The Lofts Apartments

3.5 star property
Boardwalk/promenade aparthotel in Queenstown with a steam room

Choose dates to view prices

Photo gallery for The Lofts Apartments

Premium Three Bedroom Apartment | Terrace/patio
One Bedroom Apartment | Individually decorated, individually furnished, blackout drapes
Mountain view
Front of property - evening/night
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Parking available
  • Housekeeping

Explore the area

View in a map
61 Shotover Street, Queenstown, 9300
  • Place, Steamer Wharf
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

Studio

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Three Bedroom Apartment

  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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About the neighborhood

Queenstown

Located in Queenstown City Centre, The Lofts Apartments is next to Fear Factory Queenstown and SKYCITY Wharf Casino. Each of the 10 rooms at this 3.5-star aparthotel includes a kitchen, a refrigerator, and a microwave.

What's nearby

  • Steamer Wharf - 2 min walk - 0.1 miles
  • Queenstown Beach - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Skyline Queenstown - 8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬1 min walk
  • ‪Saigon Kingdom - ‬2 min walk
  • ‪Finz - ‬2 min walk
  • ‪Pog Mahones - ‬3 min walk

About this property

The Lofts Apartments

Boardwalk/promenade aparthotel in Queenstown with a steam room
At The Lofts Apartments, guests have access to a steam room, free WiFi in public areas, and laundry facilities. If you drive, self parking is NZD 20 per day, and there's also an airport shuttle for a fee. Front-desk staff can assist with tours/tickets and luggage storage. This smoke-free aparthotel also has a reception hall.
Each apartment is individually decorated and features a kitchen with a refrigerator, a microwave, a stovetop, and a kitchen island. Guests can expect to find free WiFi and a 55-inch Smart TV with satellite channels and first-run movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include an electric kettle, free tea bags/instant coffee, and a phone. Change of towels is available on request.
Recreational amenities at the aparthotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Beach

  • Sandy beach nearby

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured self parking on site (NZD 20 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 55-inch smart TV with premium satellite channels
  • First-run movies
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the mountains
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the airport
  • Near the bay
  • Near the marina
  • On the boardwalk/promenade

Things to do

  • Bicycle parking
  • Private wine tours
  • Ski storage
  • Snow sports gear
  • Wine tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Swimming nearby
  • Water skiing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 10 units
  • 2 buildings
  • 3 floors
  • Bicycle parking
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels, and store extra beds
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 45.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
  • Check-in: 3 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Lofts Apartments.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Lofts Apartments Queenstown
Lofts Queenstown
Lofts Apartments Apartment Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Aparthotel
The Lofts Apartments Queenstown
The Lofts Apartments Aparthotel Queenstown

Frequently asked questions

Is free cancellation available at The Lofts Apartments?

The Lofts Apartments offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Lofts Apartments?

As of Dec 20, 2025, prices found for a 1-night stay for 2 adults at The Lofts Apartments on Jan 12, 2026 start from $180.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Lofts Apartments?

This aparthotel is situated in Queenstown City Centre, just steps from Steamer Wharf and Queenstown Beach, and within a short walk of Skycity Queenstown Casino. You'll also find Lake Wakatipu and TSS Earnslaw Steamship less than a mile away.

Is there parking available at this aparthotel?

Yes, secured parking is offered for NZD 20 per day. Bicycle parking is also available for guests.

Does The Lofts Apartments include a casino on the premises?

No, The Lofts Apartments doesn't have a casino.

Is there an indoor pool at The Lofts Apartments?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at The Lofts Apartments?

Couples staying at this aparthotel will appreciate amenities like a kitchen and Netflix as well as private winery tours.

Does The Lofts Apartments have a hot tub?

No, but this aparthotel does have a steam room.

Does The Lofts Apartments have a restaurant with a breakfast menu?

No, The Lofts Apartments doesn't have a restaurant that serves breakfast.

Does The Lofts Apartments allow pets to stay for free?

No, pets aren't allowed at The Lofts Apartments though service animals are welcome.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from The Lofts Apartments?

The closest major airport to The Lofts Apartments is Queenstown Intl. Airport (ZQN), which is 4.9 mi away (9 minutes by car).

Can I book a room with a balcony at The Lofts Apartments?

No, there aren't any apartments with balconies at The Lofts Apartments.

The Lofts Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 168 out of 719 reviews
Rating 8 - Good. 257 out of 719 reviews
Rating 6 - Okay. 174 out of 719 reviews
Rating 4 - Poor. 78 out of 719 reviews
Rating 2 - Terrible. 42 out of 719 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Was given a street-front room, it was very noisy and sleep was challenging. Door to unit was stiff and difficult to open, no rack in the bathroom to hang towels, heat pump was on 31 degrees during the stay but room didn't warm up. Property didn't look like the photos on the site.
Stayed 2 nights in Sep 2025

2/10 Terrible

Timothy

Stayed 3 nights in Sep 2025

6/10 Okay

Lisa

Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The most disgusting place we have ever stayed at. Water leaks from the ceiling all over our clothes, urine on the walls, dirty AC filters sitting on top of the AC, old mattresses, dirty sheets and linen with stains all over them. Black mould everywhere, a birds nest in the range hood, doors handles falling off, no hanging rails, broken chairs, the TV bracket on the wall was about to fall off which could have killed one of our kids. Changed us to another room which was still dirty, found a used pregnancy test in the bathroom and will not give us a refund. Avoid this place at all costs.
Stayed 10 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort

New Zealand Ski trip

Outstanding location in Queenstown for a wonderful ski trip
Stayed 5 nights in Jul 2025

10/10 Excellent

Allie

Traveled with family
Liked: Cleanliness, room comfort

Good place to stay for skiing

Great place to stay from a week with your family skiing! Big place and close to all the action.
Stayed 1 night in Jul 2025

4/10 Poor

Jaime

The property is in a great location with beautiful views. Very central walk to everything. We checked in at 4pm went to our room and opened the door to fine 2 staff cleaning our room, stripped beds, it was a mess. Left our bags and went exploring. Shower broken had to hold with hand to shower. It’s a shame as if managed better and tidied up it could be one of the best in central Queenstown.
Stayed 1 night in Jul 2025

10/10 Excellent

Khushdeep

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Almost on the wharf ,if you go 100 m from the Lofts towards the lake you will be in it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rammohan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to where I want to be
Stayed 1 night in May 2025

6/10 Okay

Jeff

Traveled with group
Liked: Cleanliness, room comfort

Location but dated

The location is amazing. The hotel is dated and little worn out. The beds were comfortable and the rooms were large. There is a night club across the street that played loud music all night - if you are sensitive to sound it might be bothersome.
Stayed 1 night in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, room comfort
Great location , helpful reception.
Stayed 1 night in Apr 2025

8/10 Good

Garth, Dunedin

Business traveler
Liked: Cleanliness, amenities
Very close to Queenstown restaurants and nite life, I enjoyed some exceptional customer service on site, thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a problem with there WiFi connection, but our room was wonderful
Stayed 6 nights in Mar 2025

10/10 Excellent

REMY

Traveled with family
Liked: Cleanliness, room comfort

Great location

Great apartment right in the town of Queenstown. Very spacious bedrooms and living area. Has a cute outside area to be able to site outside.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
Great location in walking distance to everything. Clean, tidy and comfortable bed. Staff were friendly and accommodating
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities
Close to everything ,comfortable apartment
Stayed 2 nights in Mar 2025

6/10 Okay

Kim

Disliked: Cleanliness
Stayed in the apartments twice, Location is brilliant, but rooms were looking a little worn, stains on carpet and couches, could do with a refresh.
Stayed 2 nights in Mar 2025

8/10 Good

Rosalie

Liked: Cleanliness
Property large and spacious. Bed clean and comfortable. Paint peeling everywhere.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Good find, but needs TLC.

Good location - very close to everything in town. Quiet, too. Comfy bed. Spacious apartment, but a little tired. Broken pane of glass in main window - which had been temporarily fixed - needs fixing asap. Broken ranch slider handle had been removed (found it in bedside table drawer) and area taped over - also needs fixing! No plug for sink in kitchen. No powder for dishwasher. Seemingly little points that make a big impact. Other than that - a good find.
Stayed 2 nights in Mar 2025

8/10 Good

Francisco

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really great location. Good enough installations. Well equiped.
Stayed 2 nights in Mar 2025

4/10 Poor

Andree

Disliked: Cleanliness, amenities, property conditions & facilities
Location was good unfortunately the apartment is really run down. Water leaks in most ceilings, kitchen really tired, dryer not going, lack of outdoor furniture. Over priced, definately would not recommend 😒
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a prime location for Queenstown CBD with many restaurant and shop options right outside the apartments. Nicely setup for 4 people. Very friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Fantastic Location in central Queenstown. Very well equipped apartment.
Stayed 1 night in Jan 2025