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Hotel Royal William, Ascend Hotel Collection

3.5 star property
Art Deco hotel with a health club and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Royal William, Ascend Hotel Collection

Superior Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Point of interest
Exterior
Superior Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Quebec City Convention Center
    ‪10 min walk‬
  • Quebec City Town Hall
    ‪18 min walk‬
  • Château Frontenac
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(4 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(6 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Québec City

Located in Centre-Ville, Hotel Royal William, Ascend Hotel Collection is within a mile (2 km) of popular sights such as Quebec City Town Hall and Château Frontenac. This 44-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Quebec City Convention Center - 10 min walk - 0.6 miles
  • Grande Allée - 15 min walk - 0.8 miles
  • Quebec City Town Hall - 18 min walk - 1.0 mile
  • Château Frontenac - 3 min drive - 1.2 miles
  • Quebec Cruise Terminal - 3 min drive - 1.4 miles

Getting around

  • Quebec Palace Station - 14 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Art Deco hotel with a health club and a 24-hour front desk
Renovated in 2020, Hotel Royal William, Ascend Hotel Collection offers a gym, free WiFi in public areas, and conference space. Self parking is available for CAD 22 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a library, laundry facilities, and a vending machine.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, espresso makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 22 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Renovated entire property - July 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 16.99 to 24 per person
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 2026-03-31, 137340

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hotel Royal William, Ascend Hotel Collection?

Hotel Royal William, Ascend Hotel Collection offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Royal William, Ascend Hotel Collection?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Hotel Royal William, Ascend Hotel Collection on Sep 1, 2025 start from $140.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Royal William, Ascend Hotel Collection?

This hotel is situated in Centre-Ville within a short 16-minute walk of Grande Allée and also 20 minutes on foot from Quebec City Town Hall. You'll also find Quebec Cruise Terminal and Château Frontenac within a short drive.

Is parking available on site at Hotel Royal William, Ascend Hotel Collection?

Yes, secured parking is offered for CAD 22 per day with in/out privileges.

Does Hotel Royal William, Ascend Hotel Collection have a casino on the premises?

No, Hotel Royal William, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Hotel Royal William, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Royal William, Ascend Hotel Collection?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Hotel Royal William, Ascend Hotel Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Royal William, Ascend Hotel Collection have a restaurant that serves breakfast?

Yes, Hotel Royal William, Ascend Hotel Collection serves a cooked-to-order breakfast for a surcharge each morning at MILA Ristorante.

Does Hotel Royal William, Ascend Hotel Collection allow pets to stay for free?

No, pets aren't allowed at Hotel Royal William, Ascend Hotel Collection though service animals are welcome.

Are there connecting rooms at Hotel Royal William, Ascend Hotel Collection?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Royal William, Ascend Hotel Collection?

The closest major airport to Hotel Royal William, Ascend Hotel Collection is Quebec City Jean Lesage Intl. Airport (YQB), which is 11.6 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel Royal William, Ascend Hotel Collection?

No, at Hotel Royal William, Ascend Hotel Collection, there aren't any guestrooms that list a balcony.

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Malia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom sink kept dripping throughout the two-day stay. Besides that, it was a very nice room.
Stayed 2 nights in May 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super endroit, confortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Yannick

Stayed 1 night in Apr 2025

10/10 Excellent

Francis

Stayed 1 night in Apr 2025

10/10 Excellent

Otto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The area around the hotel is not clean and there are a lot of homeless.
Stayed 3 nights in Apr 2025

8/10 Good

Davol

Liked: Cleanliness, staff & service, property conditions & facilities
Inside the building was great out side which the hotel cant control. crossing the street to another building to go to parking, every time you want to drive somewhere made me cut down on the activities. also was watching cops chase a guy from the building behind the hotel.make you rethink night adventures. but all this is no fault of the hotel...that's city life! I would use this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

8/10 Good

Maude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

fred

Business traveler
Liked: Amenities, property conditions & facilities
Perfect spot
Stayed 2 nights in Mar 2025

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N’hésitez pas!

J’ai réservé une nuit pour l’anniversaire de mon mari. C’était notre première fois à cet hôtel et nous avons été ravi. La chambre est décorée avec goût (décor épuré, planchers de bois flottant, douche moderne à deux pommeaux, articles de toilette dont rasoir et brosse à dents, etc.). La propreté est impeccable. Frédérique à la réception est très gentille et accueillante. Nous n’avons toutefois pas profité du Mila Ristorante. Nous recommandons le Royal William.
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Guntas

Stayed 3 nights in Dec 2024

6/10 Okay

Myke'la

Traveled with partner
Liked: Staff & service, amenities
We arrived late at night to check in and the hotel key card system was down. Imagine a long day worth of traveling (exhausted) and you finally get to the elevator to go to your room and it doesn’t work. They had to escort us to our room and on the elevators for two days straight. We weren’t offered a discount or any compensation for the inconvenience. However, the staff were friendly and the area surrounding of the hotel was walkable
Stayed 4 nights in Dec 2024

8/10 Good

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, but we heard noise from the guests in the nearby rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frédérique

Stayed 1 night in Jan 2025

8/10 Good

Lucy

Traveled with family
Liked: Staff & service, property conditions & facilities
Clean and good location. Some people in alley by the hotel created noise in the early hours
Stayed 3 nights in Dec 2024

6/10 Okay

Ali

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, our experience with the cleaning service was disappointing. Despite requesting a room cleaning, the bedsheets and covers were not replaced, and our used towels and robes were taken without providing replacements. Additionally, after returning to the room with snow on our boots, we noticed salt marks and dirt near the entrance. The cleaners seemed to overlook this and did not clean the floors, leaving us to handle it ourselves. While it only took a couple of minutes to clean, we expected better attention to detail from the housekeeping team.
Stayed 2 nights in Dec 2024

10/10 Excellent

Minwoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in Dec 2024

10/10 Excellent

Louis-Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Keylie

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was excellent
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024