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Hotel El Reloj

2.0 star property
Beachfront hotel for sun and fun

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Photo gallery for Hotel El Reloj

Relax in a comfortable outdoor seating area under a lush canopy, surrounded by wicker furniture with plush cushions.
Hotel corridor with standard rooms and modern design.
Welcome to our reception area, featuring a modern reception desk, a wall-mounted clock, and a TV screen displaying a scenic view.
Relax in a stylish room with a large bed and tufted headboard, featuring a throw blanket and ceiling lights.
Relax in a serene bathroom with a large bathtub, shower, and elegant touches.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
  • Malecón De Puerto Plata
    ‪1 min walk‬
  • Embassy of the United States Dominican Republic
    ‪1 min walk‬
  • Fort San Felipe
    ‪10 min walk‬
  • Santiago (STI-Cibao Intl.)
    ‪76 min drive‬

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Room options

View all photos for Comfort Room, 1 Twin Bed

Relax in a stylishly designed room with a comfortable bed, tufted headboard, and a bedside table.

Comfort Room, 1 Twin Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 183 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Puerto Plata

Located in Centro Histórico, Hotel El Reloj is adjacent to Embassy of the United States Dominican Republic and within a 5-minute walk of Amber Museum. This 32-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.1 miles
  • Embassy of the United States Dominican Republic - 1 min walk - 0.1 miles
  • Fort San Felipe - 10 min walk - 0.6 miles
  • Puerto Plata Cable Car Base Station - 4 min drive - 1.7 miles
  • Playa Dorada - 9 min drive - 4.6 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪Caliche Repostería - ‬12 min walk
  • ‪La Ponderosa Del Mar C Por A. - ‬6 min walk
  • ‪Grace Bar - ‬7 min walk
  • ‪Restaurant Polanco - ‬2 min walk

About this property

Hotel El Reloj

Beachfront hotel for sun and fun
At Hotel El Reloj, guests have access to free WiFi in public areas, conference space, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry.
Guests can enjoy free WiFi and flat-screen TVs. Relax with a rainfall shower. Ceiling fans and wardrobes or closets are also standard. Change of towels is available on request.

Languages

American (Sign language), English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 30 per person, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 76

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

What's there to do near Hotel El Reloj?

This hotel is situated in Centro Histórico, just steps from Malecón De Puerto Plata and Amber Museum, and within a short walk of St. Philip the Apostle Cathedral. You'll also find Playa Dorada and Cofresi Beach within a short drive.

Will I be able to park at Hotel El Reloj?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel El Reloj have a casino at the property?

No, Hotel El Reloj doesn't have a casino.

Is there an indoor pool at Hotel El Reloj?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel El Reloj?

Amenities that appeal to couples at this beachfront hotel include a rainfall showerhead and heated floors in each guestroom with some featuring ocean views.

Are there hot tubs at Hotel El Reloj?

No, this hotel doesn't have a spa tub.

Does Hotel El Reloj have a restaurant with a breakfast menu?

No, Hotel El Reloj doesn't have a restaurant that serves breakfast.

Does Hotel El Reloj allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Reloj.

Does Hotel El Reloj have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel El Reloj?

The closest major airport to Hotel El Reloj is Gregorio Luperon Intl. Airport (POP), which is 13.6 mi away (32 minutes by car). Another top airport is Cibao Intl. Airport (STI), which is around 27.9 mi away.

Are there rooms with balconies that I can book at Hotel El Reloj?

No, there aren't any guestrooms with balconies at Hotel El Reloj.

Hotel El Reloj Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 90 reviews
Rating 8 - Good. 31 out of 90 reviews
Rating 6 - Okay. 4 out of 90 reviews
Rating 4 - Poor. 8 out of 90 reviews
Rating 2 - Terrible. 5 out of 90 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

nutmeg

Traveled with partner
Liked: Staff & service, property conditions & facilities
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Roy

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

10/10 Excellent

Ronny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Feb 2025

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, good location convenient for walking around and shopping
Stayed 1 night in Mar 2025

8/10 Good

jacob

Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy

Stayed 4 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, very walkable around the tourist district.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bob

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The most amazing staff!!!!
Stayed 3 nights in Feb 2025

4/10 Poor

James

Disliked: Property conditions & facilities
Staff was willing to help but the place is really not fit to be on Expedia. Imagine, i could not even get to my room cuz, of my luggage and there is no elevator folks. This is a very 1* hostal not hotel come on people
Stayed 1 night in Feb 2025

6/10 Okay

Nirvan, Brampton

Traveled with partner
Hotel was fine , except had two beers up on the roof restaurant and it cost 550 pesos which is a rip off. So, if you staying their don’t go to their restaurant.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it because it was in the historical district everything was in walking distance I got to live like the locals shop like the locals eat like the locals and that saved me so much money and I got to see so much more and everything was walkable
Stayed 21 nights in Jan 2025

4/10 Poor

SUZANNE

Stayed 2 nights in Jan 2025

10/10 Excellent

Aziel Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything its OK
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A generally all round good find in the town centre with everything walkable to the Málecon it's cafes & restaurants & also a supermarket. Equally to the centre of the San Felipe district for coffee,shops and the central square. The hotel itself is billed as a 2* but is better than that. It is clean & secure with a 24 hour reception & a small car park attached. It has lovely rooftop terrace with a bar open from 6pm local time with amazing views over Puerto Plata & accesible from the 2nd floor by another staircase. Well worth a stay for budget travellers & great value for money. The Bus station(Metro Tranaportes) is around 600 metres away walking time of 10 minutes but uphill on the way there. Puerto Plata itself is safe,very pretty old town. For travel options out there are taxi & motoconchos(motorbike taxis who you can spot as they wear orange gillets. The north of the country is clean,green & beautiful. Finally tours of local rum factory (Brugal) are available
Stayed 2 nights in Jan 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place, stay there right away, you will like it.
Stayed 1 night in Dec 2024

2/10 Terrible

Wayne Giron

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole experience was not good first of all it was not a resort and my room was very tiny including the bathroom. Overall I will never stay at this hotel again. The pics that r posted on Expedia r not the same as u see in person
Stayed 4 nights in Dec 2024

10/10 Excellent

Mathews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aq6
Stayed 1 night in Nov 2024

10/10 Excellent

Mathews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024