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Be Live Experience Orotava

Property class: 4

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Photo gallery for Be Live Experience Orotava

A hotel with multiple floors, balconies, and a view of the ocean.
A modern lobby with a sofa, chairs, and a coffee table.
A swimming pool with lounge chairs and umbrellas, surrounded by high-rise buildings.
A balcony with a table, chairs, and a view of the ocean.
A modern lobby with a sofa, two patterned armchairs, a round table, and pendant lighting.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400
  • Place, San Telmo Promenade
    ‪3 min walk‬
  • Place, Puerto de la Cruz Town Hall
    ‪8 min walk‬
  • Place, Plaza del Charco
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Single Room

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 285 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Partial Sea View

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Double Room, Partial Sea View

  • Partial sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room, Partial Sea View

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Single Room, Partial Sea View

  • Partial sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (3 adults)

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Standard Double Room (3 adults)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room (2 adults and 1 child)

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Standard Double Room (2 adults and 1 child)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Partial Sea View (3 adults)

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Room, Partial Sea View (3 adults)

  • Partial sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Partial Sea View (2 adults and 1 child)

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Room, Partial Sea View (2 adults and 1 child)

  • Partial sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (Single Use)

Minibar, desk, cribs (free), WiFi (free)

Double Room, Sea View (Single Use)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Sea View (2 Adults)

A hotel room with a bed, a TV, a balcony with a view, and a desk with a lamp.

Double Room, Sea View (2 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults and 1 Child)

Minibar, desk, cribs (free), WiFi (free)

Double Room, Sea View (2 Adults and 1 Child)

  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (3 Adults)

Minibar, desk, cribs (free), WiFi (free)

Double Room, Sea View (3 Adults)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Standard Double or Twin Room

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Bed in dormitory PARTIAL SEA VIEW

  • Sleeps 1

Bed in dormitory STANDARD

  • Sleeps 1

Bed in dormitory SEA VIEW

  • Sleeps 1

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About the neighborhood

Puerto de la Cruz

Located in San Telmo, Be Live Experience Orotava is adjacent to Martianez Shopping Centre and within a 5-minute walk of Playa Martianez. This 236-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • San Telmo Promenade - 3 min walk - 0.2 miles
  • Puerto de la Cruz Town Hall - 8 min walk - 0.5 miles
  • La Paz Lookout - 10 min walk - 0.5 miles
  • Plaza del Charco - 10 min walk - 0.6 miles
  • Taoro Park - 14 min walk - 0.8 miles

Getting around

  • Tenerife South Airport (TFS) - 59 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Gramophone Bar - ‬3 min walk
  • ‪Bar El Camino - ‬2 min walk
  • ‪New Robin Hood - ‬4 min walk
  • ‪Teide restaurante - ‬3 min walk

About this property

Be Live Experience Orotava

Guests staying at Be Live Experience Orotava enjoy an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a terrace.
TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, minibars, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pool
  • Breakfast included
  • All inclusive available
  • Kids pool
8.4 out of 10, Very Good, 109 reviews
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Sep 21 - Sep 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cascada Buffet
  • La Rotonda

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (6,456 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

Be Live Orotava
Be Live Orotava Hotel
Be Live Orotava Hotel Puerto de la Cruz
Be Live Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz

Frequently asked questions

Are free cancellation options available at Be Live Experience Orotava?

Be Live Experience Orotava offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Be Live Experience Orotava?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Be Live Experience Orotava on Oct 12, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Be Live Experience Orotava?

This hotel is situated in San Telmo, just steps from Playa Martianez and Martianez Shopping Centre, and within a short walk of San Telmo Promenade. You'll also find Tenerife Beaches and Lago Martianez Swimming Pools less than a mile away.

Is there parking available at Be Live Experience Orotava?

Yes, there is a garage.

Does Be Live Experience Orotava include a casino on the premises?

No, Be Live Experience Orotava doesn't have a casino.

Is there an indoor pool at Be Live Experience Orotava?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Be Live Experience Orotava?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Be Live Experience Orotava?

No, this hotel doesn't have a spa tub.

Does Be Live Experience Orotava feature a restaurant that includes a breakfast menu?

Yes, Be Live Experience Orotava serves breakfast for a surcharge at La Cascada Buffet.

Does Be Live Experience Orotava allow pets to stay free of charge?

No, pets aren't allowed at Be Live Experience Orotava though service animals are welcome.

Are there connecting rooms at Be Live Experience Orotava?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Be Live Experience Orotava?

The closest major airport to Be Live Experience Orotava is Santa Cruz de Tenerife (TFN-Tenerife North), which is 17.1 mi away (25 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.5 mi away.

Are there rooms with balconies at Be Live Experience Orotava?

Yes, every guestroom at Be Live Experience Orotava comes with a balcony and some offer ocean and city views.

Be Live Experience Orotava Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 224 reviews
Rating 8 - Good. 99 out of 224 reviews
Rating 6 - Okay. 40 out of 224 reviews
Rating 4 - Poor. 22 out of 224 reviews
Rating 2 - Terrible. 5 out of 224 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kristján

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was very good. Staff was very friendly and helpful and everything was very clean.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Location great staff buffet breakfast ample roomed clean Using a wheelchair they accommodated me with a chair for the tub
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice clean room with a comfy bed and a spacious bathroom. Extensive choice at breakfast adequately covering everyones needs.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Senja

Liked: Cleanliness, staff & service, amenities
Good servise and good room. Good Dinner.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Sharon

Disliked: Staff & service
Majority of staff were rude, got charged for an extra all inclusive as I had booked an extra room as a surprise and they wouldn’t transfer the all inclusive from one room to another. Food was ok. Cocktails were very syrupy and sweet with lots of colouring
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast good. Rooms nice and with balcony.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Arturo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Very nice room and view and great location.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

DEBBIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated and needs to freshen up in areas. But it is clean and the staff work tirelessly to keep all area's clean and tidy for guests . The food is ok but can be improved on. Overall I enjoyed my stay and close to the shops and amenities.
Stayed 8 nights in Nov 2025
Verified review

4/10 Poor

Karen

Liked: Cleanliness, amenities
The food is terrible even when in when 1st opens the food is cold. There is a microwave but shouldn't have to use for every meal. No vegetables for dinner but serves sprouts and other veg for breakfast. Sunbeds are uncomfy. Positive hotel and rooms clean and comfy. All staff friendly
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.
Stayed 9 nights in Dec 2023
Verified review

6/10 Okay

Ewan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.
Stayed 7 nights in Dec 2023
Verified review

6/10 Okay

Hannahlise

Liked: Cleanliness
Disliked: Room comfort
Paid for a double room got two single beds not even made up for a couple so we had to sleep separately. Beds were old and springs hurt my back, chambermaid woke us up at 9am by coming into our room for some reason when check out was at 12.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Harry

Liked: Cleanliness
Disliked: Amenities
Everything was good, except the view. The bedroom was tidy and clean, we had to ask for additional pillows, but otherwise was ok. Sadly they do not supply the safe free, you have to rent the “lock” on a daily charge of €3 with a €20 deposit, refundable when you return it on check-out. As we like a cuppa first thing in the morning, we had to hire a kettle from the hotel as none was supplied in the room, this came with a deposit of €15 also refundable on check-out. We received 2 cups and saucers, but no tea or coffee was supplied with the kettle, so we had to do a visit to the ‘Hyper Dino’ for tea bags when we went out. We booked this hotel for its location in the town and would have preferred a room at the front as you would have a better view, the rest of the hotel faces high rise blocks of buildings and flats. There is a tiny view of the sea if you can see through the gaps.
Looking out from the balcony
The hotel pool area.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Sean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad 3 star not 4 star

This is not a 4 star hotel, it's a poor 3 star. There is very little service, the decor is old and tired, the mattresses are hard. They charge extra for everything, such as using the safe in your room! You must give a deposit for the safe, towels etc. the shower was broken, the wifi didn't work, the safe needed to be fixed before it could be used, the toilet kept water running instead of filling the cistern.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Christian

Liked: Cleanliness
Disliked: Property conditions & facilities
Very not happy with this hotel. The people and the food are OK but the room is absolutly not like on the picture. The door on the balcony can't be locked, the bathroom is small and when there is music in the bar it's very noisy until late in the night and it's difficult to sleep. This hotel looks old and very need a renovation . SURE NOT A 4 STARS , just 2 . I really not recommanded
Stayed 7 nights in Dec 2023
Verified review

4/10 Poor

ANAND

Disliked: Amenities
Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si todo muy bueno y muy amable el personal
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service
Je suis venue dans cette établissement il y a 4 ou 5 ans j avais un bon souvenir et j y suis retourné rien a changé le personnel toujours attentionné les équipements et la situation géographique en plein centre et a 2 mn de la mer la seul chose de négatif trop de gaspillage pendant les repas et PDJ venant des clients
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Abian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos ha encantado, mi pareja es celíaca, y se portaron de 10 en el comedor. Muy buen equipo, y en recepción también.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel et chambre propre, par contre literie pas spécialement confortable, on sentait les ressorts et coussins plats. Personnel de l'hôtel tres sympa. Buffet du déjeuné et dîner variés, il y en a pour tous les goûts. Supermarché et diverses boutiques en face de l'hôtel, restaurants a proximité. Gros bemol, le parking qui est payant. Le stationnement est difficile et il vous faudra vous armer de patience pour trouver une place gratuite a proximité de l'hôtel.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Gaetano

Liked: Staff & service, amenities, property conditions & facilities
Il Be Live Experience Orotava gode di un’ottima posizione, vicino alle principali attrazioni e con facile accesso alla spiaggia. Il cibo è discreto e la pulizia soddisfacente. Le camere sono spaziose e ben arredate, offrendo un soggiorno confortevole. Il personale è gentile e disponibile, rendendo l’esperienza complessivamente piacevole e accogliente. ---
La piscina dell'hotel
Il bagno dell'hotel
La promenade della città
Loro Park
Stayed 10 nights in Jul 2025
Verified review

6/10 Okay

Carmen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel que necesita renovación en sus instalaciones, no funcionaba uno de los tres ascensores por lo que había colas, además poco personal en recepción. El parking también completo.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Victoria

Muy bien

Muy bien
Stayed 5 nights in Dec 2024