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ROOM Hotel & Suites

3.0 star property
Hotel with free parking, in the vicinity of Puebla Convention Center

Choose dates to view prices

Photo gallery for ROOM Hotel & Suites

City view
Front of property
Point of interest
Point of interest
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
18 SUR 5546 COL. JARDINES DE SAN MANUEL, Puebla, PUE, 72570
  • Angelopolis Commercial Center
    ‪5 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Tower

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Tower

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Loft, 1 King Bed, Non Smoking, Terrace

Executive Loft, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Executive Loft, 1 King Bed, Non Smoking, Terrace

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking, Terrace

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Smoking, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

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$51 total
Total includes taxes and fees
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About the neighborhood

Puebla

ROOM Hotel & Suites places you within 3 miles (5 km) of popular attractions like Puebla Convention Center and Zócalo de Puebla. This 10-room, 3-star hotel welcomes guests with in-room amenities like sitting areas, microwaves, and minibars.

What's nearby

  • Puebla Convention Center - 4 min drive - 2.6 miles
  • Angelopolis Commercial Center - 5 min drive - 3.0 miles
  • Zócalo de Puebla - 5 min drive - 2.6 miles
  • Puebla Cathedral - 5 min drive - 2.6 miles
  • Fort Loreto - 6 min drive - 4.0 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 19 min drive
  • Benito Juarez International Airport (MEX) - 86 min drive

Restaurants

  • ‪Los Manteles - ‬7 min walk
  • ‪El Pastorcito - ‬2 min walk
  • ‪Antojitos Maguito - ‬3 min walk
  • ‪El Break-Restaurante - ‬3 min walk
  • ‪Los Pescadores - ‬6 min walk

About this property

ROOM Hotel & Suites

Hotel with free parking, in the vicinity of Puebla Convention Center
Guests staying at ROOM Hotel & Suites enjoy free WiFi in public areas and a terrace. A stay here includes free parking. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage.
36-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries. Other amenities include sitting areas, microwaves, and minibars.

Languages

English, Spanish

Similar properties

Exterior

Puebla Inn Express

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 489 reviews
$39 nightly
The price is $46
Jun 14 - Jun 15
Total includes taxes and fees
Puebla Inn Express

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: MXN 200
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: MXN 200 (subject to availability)
  • Late check-out fee: MXN 250 (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

ROOM Hotel Puebla
ROOM Puebla
Hotel ROOM Hotel & Suites Puebla
Puebla ROOM Hotel & Suites Hotel
ROOM Hotel & Suites Puebla
ROOM Hotel
ROOM
Hotel ROOM Hotel & Suites
ROOM Hotel & Suites Hotel
ROOM Hotel & Suites Puebla
ROOM Hotel & Suites Hotel Puebla

Frequently asked questions

What is there to do close to ROOM Hotel & Suites?

This hotel is located in Puebla, close to Puebla Cathedral, Zócalo de Puebla, and Angelopolis Commercial Center. You'll also find Los Sapos Bazaar and Artist Quarter within a short drive.

How much does it cost to stay at ROOM Hotel & Suites?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at ROOM Hotel & Suites on Jun 1, 2025 start from $47.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at ROOM Hotel & Suites?

Yes, secured self parking is offered for free at the hotel.

Does ROOM Hotel & Suites have a casino at the property?

No, ROOM Hotel & Suites doesn't have a casino.

Is there an indoor pool at ROOM Hotel & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ROOM Hotel & Suites?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and a smart TV.

Does ROOM Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does ROOM Hotel & Suites feature a restaurant that includes a breakfast menu?

No, ROOM Hotel & Suites doesn't have a restaurant that serves breakfast.

Does ROOM Hotel & Suites allow pets to stay for free?

No, pets and service animals aren't allowed at ROOM Hotel & Suites.

Does ROOM Hotel & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to ROOM Hotel & Suites?

The closest major airport to ROOM Hotel & Suites is Puebla Intl. Airport (PBC), which is 26.6 mi away (47 minutes by car).

Are there rooms with balconies at ROOM Hotel & Suites?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy mountain or city views.

ROOM Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 4 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel to stay at.
Stayed 8 nights in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y comodo, el personal es agradable.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay close to the university.

My partner stayed for two nights and the accommodations were, clean, comfortable, safe and very convenient to the University of Puebla. It would be nice to be able to pay in advance instead of the property and it would also be helpful to have a 24 hour front desk. The security is very good and was helpful to check in. Would recommend. This property is not in the tourist district.
Stayed 2 nights in Aug 2024

2/10 Terrible

Martha D

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel experience

Afters several years with Hotels.com this Hotel is my first bad experience. Check-in was very long and complicated, they messed up with the credit card terminal and they didn’t know how to fix the problem… check in it took over 40 mins and by the time they finished, the cafeteria was closed. The room was very smelly, so smelly they sprayed “Lysol” to the room even before I even asked but it didn’t work., the odors were terrible. The tv was not working… I requested a room change but they said it was not allowed because that was the room that was “assigned” to me… next morning I asked front desk to call a taxi for me and they said that it was not an acivity that they can perform…
Stayed 1 night in Jun 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

moran hermoso maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and nixw
Stayed 1 night in Aug 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

JUAN

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very unsafe, mainly at night. No food around the hotel. Very agly location. No transportation near. Dark street. I will never come back.
Stayed 1 night in Dec 2022

10/10 Excellent

T, Puerto Vallarta, MX

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property above a fantastic coffee shop/ cafe. I loved it.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2024

4/10 Poor

Sofía

Stayed 1 night in Apr 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy linda Pero se escucha absolutamente todo. Así que todo lo bonito se muere cuando la chica del gym se pone a gritar o cuando se escuchan las voces "bajas" de los vecinos.. lastima. Realmente nos gusto.
Stayed 1 night in Mar 2025

8/10 Good

Alejandra

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Su lin

Liked: Cleanliness
Muy bien la estancia
Stayed 1 night in Jan 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mala presion en la regadera
Stayed 2 nights in Oct 2024

10/10 Excellent

Grisel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel limpio en donde se descansa muy bien y puedes desayunar rico
Stayed 1 night in Oct 2024

10/10 Excellent

EMMANUEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, muy atento el personal, la comida en el Restaurat muy buena, la Limpiesa excelente.
Stayed 3 nights in Oct 2024

8/10 Good

Alberto

Traveled with partner
Disliked: Staff & service
La habitación es de buen tamaño pero algo descuidada, la regadera tenía fuga y salpicaba todo
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Aug 2024

8/10 Good

Paulina Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

4/10 Poor

Ramón

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Todo está muy limpio, solo que nos cobraron un cargo extra por la perdida de mobiliario que no nos dieron
Stayed 3 nights in Aug 2024

8/10 Good

Ramón

Stayed 4 nights in Jul 2024