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Novotel

3.0 star property
Hotel in Poza Rica with free valet parking and a 24-hour health club

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Photo gallery for Novotel

Guests can dine in comfort at this communal space, surrounded by natural elements and artwork.
Stay active with our fully equipped fitness room featuring treadmills, ellipticals, and stationary bikes.
Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, desk
Welcome to Novotel, where guests can park their vehicles and access Los Narcos Restaurant-Bar.
Welcome to Novotel, featuring a symmetrical design with a central entrance and large windows.

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Room service
  • Laundry

Explore the area

Map
BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320
  • Hospital Regional Pemex
    ‪5 min walk‬
  • Park of the Americas
    ‪10 min walk‬
  • 18 de Marzo Square
    ‪14 min walk‬
  • Poza Rica, Veracruz (PAZ-El Tajin National)
    ‪15 min drive‬

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Room options

View all photos for Triple Room

Shower, rainfall showerhead, hair dryer, towels

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, desk

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Double Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, desk

Double Room Standard

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Poza Rica

Novotel places you next to University Veracruzana Poza Rica and within a 10-minute walk of Hospital Regional Pemex. This 3-star hotel has 72 guestrooms and offers a 24-hour gym, free in-room WiFi, and free valet parking.

What's nearby

  • University Veracruzana Poza Rica - 3 min walk - 0.2 miles
  • Hospital Regional Pemex - 5 min walk - 0.3 miles
  • Park of the Americas - 10 min walk - 0.6 miles
  • 18 de Marzo Square - 14 min walk - 0.8 miles
  • Plaza Gran Patio Shopping Mall - 6 min drive - 3.5 miles

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 28 min drive

Restaurants

  • ‪El Carbonero - ‬2 min walk
  • ‪Cafe Selecto - ‬6 min walk
  • ‪Restaurante Santander - ‬4 min walk
  • ‪Mariscos el Pirata - ‬3 min walk
  • ‪The Italian Coffee Company - ‬6 min walk

About this property

Novotel

Hotel in Poza Rica with free valet parking and a 24-hour health club
At Novotel, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. There's free valet parking if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers. Ceiling fans, phones, and desks are also standard.
Recreational amenities at the hotel include a 24-hour health club.

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • RESTAURANTE LOS NARANJOS

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 300 per pet, per night, plus a deposit of MXN 200 per night
  • Dogs and cats only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: noon—-6:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Novotel.
  • There are no elevators.

Property is also known as

Novotel Hotel Poza Rica
Novotel Poza Rica

Frequently asked questions

Is free cancellation available at Novotel?

Novotel provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What can I see near Novotel?

This hotel is located in Poza Rica, a short 12-minute walk from 18 de Marzo Square and also 15 minutes on foot from Park of the Americas. You'll also find Plaza Gran Patio Shopping Mall and Cristo Redentor within a short drive.

Will I be able to park at Novotel?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Does Novotel feature a casino?

No, Novotel doesn't have a casino.

Will I find an indoor pool at Novotel?

No, there is no indoor pool at this hotel.

Is Novotel good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and a rainfall showerhead as well as a bar.

Are there hot tubs at Novotel?

No, this hotel doesn't have a spa tub.

Does Novotel feature a restaurant that includes a breakfast menu?

No, Novotel doesn't have a restaurant that serves breakfast.

Will Novotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Novotel for a fee of MXN 300 per pet, per night. The property also provides food and water bowls. A deposit of MXN 200 per night is collected.

Does Novotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Novotel?

The closest major airport to Novotel is Poza Rica, Veracruz (PAZ-El Tajin National), which is 7.9 mi away (28 minutes by car).

Are there rooms with balconies at Novotel?

No, you won't find guestrooms with balconies at Novotel.

Novotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 51 reviews
Rating 8 - Good. 27 out of 51 reviews
Rating 6 - Okay. 4 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Stayed 1 night in Feb 2024

8/10 Good

Luis Fernando

Stayed 1 night in Jul 2023

8/10 Good

Rose

Stayed 1 night in Oct 2022

10/10 Excellent

Anuer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place, close to eveything
Stayed 3 nights in May 2022

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best places to stay in Poza Rica,

This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
Stayed 2 nights in Dec 2021

8/10 Good

Pablo Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities
Llegué me instale y salí, regresando a las 1.00 am y ya no tenía cupo el estacionamiento, tuve que rogarles para que me acomodara en un espacio pequeño con la advertencia que podrían hablarme a cualquier hora si no podía salir otro vehículo Querían que lo dejara en la calle, eso no me gustó, ya que yo contraté buscando un lugar con estacionamiento Eso no me gustó
Stayed 1 night in Apr 2025

10/10 Excellent

Fidel

Stayed 2 nights in Apr 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar cerca de donde tenia que ir,
Stayed 1 night in Mar 2025

8/10 Good

ROSA ISELA GOMEZ

Liked: Cleanliness, staff & service, amenities
Todo excelente el único detalle es que el clima de la habitación como es de ventana hace mucho ruido Por otro lado el restaurante y la limpieza muy bien
Stayed 2 nights in Mar 2025

8/10 Good

AHUIZOLT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal, cómodo y limpio!
Stayed 5 nights in Feb 2025

10/10 Excellent

Mayari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo,limpio, buen trato y estacionamiento.
Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

Traveled with family
Disliked: Cleanliness

Mala

Tenía cucarachas con eso se dice todo
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

8/10 Good

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Stayed 1 night in Aug 2024

4/10 Poor

german

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jun 2024

8/10 Good

LART Claudia

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
Stayed 3 nights in Mar 2024

4/10 Poor

Hilario

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Stayed 2 nights in Mar 2024

6/10 Okay

Diana

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

FERNANDO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta muy accecible
Stayed 2 nights in Dec 2023

8/10 Good

Jesus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejoren con las reservaciones

Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Stayed 2 nights in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

JOSE LUIS

Stayed 2 nights in Jul 2023

8/10 Good

Rulo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Stayed 3 nights in Jun 2023