Wonderful experience. Nice, funny and friendly place. Definitely will do again
No water, smelled bad, door did not locked, stained sheets, TV did not work, checked out early since it was not worth. Should get a full refund. Will not recommend this hotel to anyone.
To start with: Water stains throughout the drop Sheetrock ceiling. A leakage from the ceiling closet wetted my luggage and part of my clothes, I reported the very next day no one even showed up to the door. I had no windows in room 222. The AC was running constantly and blowing on my face. Definitely I would not recommend The Fox Hotel
Poor communication. They canceled my reservation 2 hours before check-in without even asking information or making a phone call and then they were booked up.
Very noisy, few amenities, poorly maintained. More a nightclub than a hotel.
Pretty cool hotel with a very lively lobby. The decor is vibrant and chic. The lobby has several shops that are also available to the outside public. Free live music evey weekend. Rooms are decorated witht the same theme as the lobby. No windows in room and existing light is very dim. Wifi only in lobby not in room. Parking is at another nearby hotel at a cost of $6 per day.
it was clean, they had shows onsite. The staff at the bar in the middle was vey friendly.
I checked in on a Friday night and I was not aware that they have live music inside and outside of the hotel. I was staying there with my husband, two year old and my friend. We loved the vibe went upstairs and my friend and I got ready and headed back down to join the festivities. By midnight everything ended and we all had a great night sleep. I loved the decor and amenities. Will definitely return!
Extremely Noisy, you can hear conversations from the lobby!! And they have live music inside and outside lobby, so if you need to sleep don’t choose this hotel. Staff is super friendly and the restaurants are really good.
Perfect place and beautiful people and good service
Excelente lugar y servicio
Cuando llegue a las 11pm al hotel en la habitacion que me asignaron habia otra familia, me asignaron otra la cual la cama era tan pequeña que era para una sola persona. En mi familia somos 4 incluyendo dos niños de 1 y 3 años. tuve que regresar a esa hora para utuado. El hotel nunca se comunico conmigo para ofrecer disculpa u otra cosa.
Estacionamiento un poco retirado. Hotel agradable, acogedor.
Located in Ponce Centro, The Fox Hotel is next to Plaza of Delights and Casa Armstrong-Poventud. This 30-room, 3.5-star hotel welcomes guests with conveniences like 4 restaurants, concierge services, and a terrace.
Enjoy dining at Sushi & Wine, one of 4 onsite restaurants.
44-inch flat-screen TVs come with satellite channels. Bathrooms have free toiletries and bathrobes. Ironing boards and desks are also standard. Housekeeping is available on request.
Guests staying at The Fox Hotel have access to a terrace, a TV in a common area, and a hair salon. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
Wonderful experience. Nice, funny and friendly place. Definitely will do again
No water, smelled bad, door did not locked, stained sheets, TV did not work, checked out early since it was not worth. Should get a full refund. Will not recommend this hotel to anyone.
Greetings! We are sorry to hear your experience wasn’t the best at your stay. We will address this situation directly with management and will get back to you as soon as possible! We're working hard to keep improving our facilities, so we thank you for the feedback. We hope you can visit us again some time soon
Greetings! We are sorry to hear your experience wasn’t the best at your stay. We will address this situation directly with management and will get back to you as soon as possible! We're working hard to keep improving our facilities, so we thank you for the feedback. We hope you can visit us again some time soon
To start with: Water stains throughout the drop Sheetrock ceiling. A leakage from the ceiling closet wetted my luggage and part of my clothes, I reported the very next day no one even showed up to the door. I had no windows in room 222. The AC was running constantly and blowing on my face. Definitely I would not recommend The Fox Hotel
Poor communication. They canceled my reservation 2 hours before check-in without even asking information or making a phone call and then they were booked up.
Greetings Raixa! Thank you for your feedback, we apologize for any inconveniences we might've caused.
Very noisy, few amenities, poorly maintained. More a nightclub than a hotel.
Pretty cool hotel with a very lively lobby. The decor is vibrant and chic. The lobby has several shops that are also available to the outside public. Free live music evey weekend. Rooms are decorated witht the same theme as the lobby. No windows in room and existing light is very dim. Wifi only in lobby not in room. Parking is at another nearby hotel at a cost of $6 per day.
it was clean, they had shows onsite. The staff at the bar in the middle was vey friendly.
I checked in on a Friday night and I was not aware that they have live music inside and outside of the hotel. I was staying there with my husband, two year old and my friend. We loved the vibe went upstairs and my friend and I got ready and headed back down to join the festivities. By midnight everything ended and we all had a great night sleep. I loved the decor and amenities. Will definitely return!
Greetings! Thank you for your feedback, we are happy to hear you had a nice stay! Please visit us again soon.