I had very high hopes for the trip prior to arrival based on the reviews, photos, and communication by the host. Upon arrival, I was unpleasantly surprised to find that both sides of the driveway were solid ice. My truck slide right back down the driveway. While unloading, my mother in law slipped on the ice, fortunately she saved herself grabbing onto a vehicle. We were willing to look past that, although I found it unacceptable for safety reasons. While making dinner, we found mouse poop in the coffee. Again, we looked past that and cleaned it up. Now come time for bed, we found the living room pullout couch mattress had mouse poop on it, and there was poop in the queen bedroom downstairs. I’m sorry, but that’s disgusting and could potentially cause illness. The downstairs bathroom heater had wiring exposed right beside the bathtub, fire code violation . The last issue to note was the pool table. Only 3 things are attached, making it unsafe to use and in the way of a bed that was to be for one of our occupants. I contacted the property management company immediately the following morning. He said he would send someone to take care of the ice while we were out. The guy didn’t show up until we got back. He spread some salt, broke a little ice, left to go warm his hands and never came back. The host messaged me Saturday morning after the property management company contacted her. I replied with what was going on and the pictures. She did not respond or remedy anything.