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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly hotel with a fitness center and a sauna
VIP Access

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Indoor wedding
Reception
Indoor pool
1 bedroom, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Millbay Road, Plymouth, England, PL1 3LD
  • Hoe Park
    ‪6 min walk‬
  • University of Plymouth
    ‪12 min walk‬
  • National Marine Aquarium
    ‪17 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Twin Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

1 bedroom, individually decorated, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room with Sofa Bed

1 bedroom, individually decorated, individually furnished, desk

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

Small Single Room

  • Sleeps 1

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Small Double Room

  • Sleeps 2

View all photos for Small Twin Room

1 bedroom, individually decorated, individually furnished, desk

Small Twin Room

  • Sleeps 2

View all photos for Connecting Room

Bathroom | Hair dryer, towels

Connecting Room

  • Sleeps 5

Standard Twin Room

  • Sleeps 2

View all photos for Standard Family Room

1 bedroom, individually decorated, individually furnished, desk

Standard Family Room

  • Sleeps 3

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, individually decorated, individually furnished, desk

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, individually decorated, individually furnished, desk

Family Room

  • Sleeps 4

About the neighborhood

Plymouth

New Continental Hotel, Sure Hotel Collection by Best Western places you next to Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. This 99-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Theatre Royal, Plymouth - 5 min walk - 0.3 miles
  • Hoe Park - 6 min walk - 0.4 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 17 min walk - 0.9 miles

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms - ‬2 min walk
  • ‪Burger King - ‬6 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout Inn - ‬3 min walk
  • ‪KFC - ‬5 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly hotel with a fitness center and a sauna
Dating back to 1886, New Continental Hotel, Sure Hotel Collection by Best Western features an indoor pool, a children's pool, and a gym. Self parking is available for GBP 7 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include dryers, electric kettles, and hair dryers.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English

Similar properties

Lobby

Moxy Plymouth

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
9.2 out of 10, Wonderful, 546 reviews
$70 nightly
The price is $84
Aug 17 - Aug 18
Total includes taxes and fees
Moxy Plymouth

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from July 13 2025 to July 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 7 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What is there to do near New Continental Hotel, Sure Hotel Collection by Best Western?

Located steps from Plymouth Pavilions, this hotel is in Plymouth, and within a 10-minute walk of Theatre Royal, Plymouth and Hoe Park. You'll also find Royal Citadel and Plymouth Mayflower less than a mile away.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on Aug 31, 2025 start from $61.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, parking is offered for GBP 7 per day.

Does New Continental Hotel, Sure Hotel Collection by Best Western include a casino at the property?

No, New Continental Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Will I find an indoor pool at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from July 13 2025 until July 19 2025 (subject to change).

What amenities will couples enjoy at New Continental Hotel, Sure Hotel Collection by Best Western?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at New Continental Hotel, Sure Hotel Collection by Best Western?

No, but this hotel does have a steam room.

Does New Continental Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, New Continental Hotel, Sure Hotel Collection by Best Western serves a full breakfast for a surcharge each morning at Steve's Brasserie.

Does New Continental Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at New Continental Hotel, Sure Hotel Collection by Best Western.

Are there connecting rooms at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at New Continental Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at New Continental Hotel, Sure Hotel Collection by Best Western.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenzie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Stayed 1 night in May 2025

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay!

Great stay in this hotel and was very happy with every aspect. Single room was spacious and clean, with a comfortable bed and lovely shower. Reception staff were friendly and welcoming, as were the breakfast staff. Plenty of choice on the menu for breakfast too. Really central location for the Theatre, Pavilions and shopping too, so ideal. Will definitely stay there again if I visit Plymouth.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay lovely staff made us very welcome ⭐️
Stayed 2 nights in May 2025

10/10 Excellent

H

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service, amenities
Well-priced hotel very centrally located, clean and tidy, comfortable bed, pleasant staff, decent breakfast. Because of where it's situated you get road noise, but if you're a light sleeper it's also very difficult to get much sleep before 2am and after 6am because the floors are so creaky. Any time someone moved around on the floor above, went past my door or up the nearby stairs, I was awake. Unavoidable in an old building like this, but something to bear in mind.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barington

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Craig, Seward

Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to event and dining options being central.
Stayed 2 nights in Mar 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service

Good location

Stayed Friday and Saturday night. Good location as visiting Football ground and Pavillions for a concert. However room had a lovely view of a wall! Breakfast excellent in lovely breakfast room. Staff friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Hotel staff friendly and welcoming Window in my room would not shut fully so chilly on a night blind also broken but room was clean
Stayed 1 night in Apr 2025

8/10 Good

Rose

Liked: Cleanliness, staff & service, room comfort

Perfect location

Perfect location for everything we needed. Lovely friendly staff. Rooms are dated compared to main reception area but pleasant enough. Room could have been cleaner but it wasn’t enough for me to complain about
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice friendly staff, bit of noise from our room traffic & people,
Stayed 1 night in Mar 2025

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel.

Very welcoming staff and very clean and nice rooms. The eveing meal in Steves Brasserie was amazing as was the breakfasts. Great stay all round and i would definitely stay again.
Stayed 1 night in Mar 2025

4/10 Poor

Leanne

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Lovely stay,friendly staff and comfy room with huge,delicious breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night

Great staff Fantastic price with swimming pool
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Ease of parking was great as in big city. Room was very comfortable and staff were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025