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Grand Hyatt Scottsdale Resort

4.5 star property

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Photo gallery for Grand Hyatt Scottsdale Resort

Waterslide
Property video
Lobby
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
10 outdoor pools, open 6:00 AM to 11:00 PM, cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
7500 E Doubletree Ranch Rd, Scottsdale, AZ, 85258
  • Place, Cosanti
    ‪3 min drive‬
  • Place, McCormick Ranch Golf Club
    ‪4 min drive‬
  • Place, Mountain View Park
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.4 out of 10
Very good
(16 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(17 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm)

Suite (Palm) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite (Palm)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Casita)

Room (Casita) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room (Casita)

  • 1210 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Signature)

Suite (Signature) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite (Signature)

  • 1194 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Fountain Court)

Suite (Fountain Court) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite (Fountain Court)

  • 872 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hospitality)

Suite (Hospitality) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite (Hospitality)

10.0 out of 10
Exceptional
(1 review)
  • 900 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room (2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room (2 Queen Beds with Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Patio (with Firepit)

Room, 1 King Bed, Patio (with Firepit) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Patio (with Firepit)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Extended Balcony)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Extended Balcony)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Scottsdale

Located in Gainey Ranch, Grand Hyatt Scottsdale Resort is 2.9 mi (4.6 km) from McCormick-Stillman Railroad Park and within a 10-minute drive of other popular attractions like OdySea Aquarium. This 496-room, 4.5-star resort welcomes business and leisure travelers with 10 outdoor pools, a full-service spa, and 6 restaurants.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Cosanti - 3 min drive - 1.4 miles
  • McCormick Ranch Golf Club - 4 min drive - 1.4 miles
  • Mountain View Park - 4 min drive - 1.7 miles
  • Camelback Golf Club - 4 min drive - 1.7 miles
  • Arizona State University - 16 min drive - 14.9 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Village Tavern - ‬10 min walk
  • ‪Yama Sushi & Asian Cuisine - ‬7 min walk
  • ‪Pomo Pizzeria Napoletana - ‬9 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Grand Hyatt Scottsdale Resort

Guests of Grand Hyatt Scottsdale Resort have access to a full-service spa, 10 outdoor pools, and a children's pool. Valet parking is offered for USD 40 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury resort include a gym, 2 hot tubs, and outdoor tennis courts.
Guests can expect to find free WiFi and 65-inch flat-screen TVs with digital channels and first-run movies. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Coffee makers, free long-distance calls, and free local calls are other standard amenities.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the resort. 10 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 19 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open select days. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Lobby
Hilton Scottsdale Resort & Villas
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.2 out of 10, Very Good, 1,005 reviews
$267 nightly
The price is $304
Apr 4 - Apr 5
Total with taxes and fees
Hilton Scottsdale Resort & Villas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 32 per night)
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 11.50 to 23.50 for adults and USD 4.50 to 9.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Grand Vista Lounge
  • H2Oasis & Sandbar
  • La Zozzona
  • Mesa Central
  • Tiki Taka

Things to do

  • 10 outdoor pools
  • 2 hot tubs
  • 2 outdoor tennis courts
  • 27-hole adjacent golf course
  • 8 outdoor pickleball courts
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Mini golf
  • Pro golf lessons
  • Pro golf shop
  • Rock climbing
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 10 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room crib
  • Lifeguards on site
  • Microwave on request
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 48 meeting rooms
  • Conference center (90,000 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Renovated entire property - October 2024

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • First-run movies
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 11.50 to 23.50 for adults, and USD 4.5 to 9.5 for children
  • Self parking fee: USD 32 per night
  • Uncovered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 25 per night
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gainey Ranch Hyatt Scottsdale
Hyatt Gainey Ranch Resort
Hyatt Gainey Scottsdale
Hyatt Regency Gainey Ranch
Hyatt Regency Gainey Ranch Scottsdale
Hyatt Regency Resort Gainey Ranch
Hyatt Regency Scottsdale Gainey Ranch
Hyatt Regency Scottsdale Resort Gainey Ranch
Hyatt Resort Gainey Ranch
Scottsdale Hyatt Regency
Gainey Ranch
Gainey Ranch
Hyatt Gainey Ranch Resort
Hyatt Regency Scottsdale Resort Spa at Gainey Ranch
Hyatt Regency Scottsdale Gain
Grand Hyatt Scottsdale
Grand Hyatt Scottsdale Resort Resort
Grand Hyatt Scottsdale Resort Scottsdale
Grand Hyatt Scottsdale Resort Resort Scottsdale
Hyatt Regency Scottsdale Resort Spa at Gainey Ranch

Frequently asked questions

Are free cancellation options available at Grand Hyatt Scottsdale Resort?

Grand Hyatt Scottsdale Resort provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Scottsdale Resort?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Scottsdale Resort on Mar 27, 2026 start from $540, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Grand Hyatt Scottsdale Resort?

This resort is situated in Gainey Ranch, close to Talking Stick Resort Casino, Kierland Commons, and Camelback Mountain. You'll also find Scottsdale Fashion Square and Salt River Fields at Talking Stick within a short drive.

Will I be able to park at Grand Hyatt Scottsdale Resort?

Yes, secured valet parking is offered for USD 40 per night with in/out privileges. Wheelchair-accessible van parking and bicycle parking are also available.

Is there a spa available at Grand Hyatt Scottsdale Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and detox wraps. The spa is not open daily but only on select days.

Does Grand Hyatt Scottsdale Resort include a casino at the property?

No, Grand Hyatt Scottsdale Resort doesn't have a casino.

Is there an indoor pool at Grand Hyatt Scottsdale Resort?

No, this resort doesn't have an indoor pool; however, there are 10 outdoor pools and 2 hot tubs. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Grand Hyatt Scottsdale Resort?

There are many amenities for couples at this resort, including Champagne service as well as 10 outdoor pools and 2 poolside bars.

Are there hot tubs at Grand Hyatt Scottsdale Resort?

Yes, this resort has 2 spa tubs.

Does Grand Hyatt Scottsdale Resort feature a restaurant that includes a breakfast menu?

Yes, Grand Hyatt Scottsdale Resort has 6 restaurants, and serves a full breakfast each morning for a surcharge.

Will Grand Hyatt Scottsdale Resort allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Grand Hyatt Scottsdale Resort for a fee of USD 150 per accommodation, per week.

Does Grand Hyatt Scottsdale Resort have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Grand Hyatt Scottsdale Resort?

The closest major airport to Grand Hyatt Scottsdale Resort is Phoenix Sky Harbor Intl. Airport (PHX), which is 14.2 mi away (22 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.4 mi away (26-minute drive).

Are there rooms with balconies that I can book at Grand Hyatt Scottsdale Resort?

Yes, some guestrooms at this resort offer a patio where guests can enjoy lake or garden views.

Does Grand Hyatt Scottsdale Resort offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hyatt Scottsdale Resort.

Grand Hyatt Scottsdale Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1005 reviews
Rating 8 - Good. 188 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

James Francis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice & plentiful amenities
Stayed 2 nights in Jan 2026

6/10 Okay

Juan Pablo

Liked: Cleanliness, amenities
Extremely noisy rooms. Poor quality doors. Poor privacy. Internet not good enough. Great location, pools bar and restaurant. Would not stay again because of the high noise and doors banging all night lingt
Stayed 1 night in Jan 2026

6/10 Okay

Juan Pablo

Liked: Cleanliness, amenities
The noise levels in the guest room areas are, at times, excessively high. The walls of the rooms, and especially the doors, are of mediocre quality, allowing sound to pass through very easily. From inside the room, you can clearly hear conversations in the hallway, and during the night and early morning hours, the sound of doors slamming is particularly disturbing. For a hotel of this category, replacing the doors should be seriously considered. Guests paying a high rate expect a reasonable level of silence and privacy, which is not the case here. Additionally, the Wi-Fi quality is very poor. The connection is unstable, slow, and frequently disconnects, making it difficult to work or even perform basic online tasks. For a hotel positioning itself at this level, reliable and high-speed internet should be a given, not a weakness.
Stayed 4 nights in Dec 2025

8/10 Good

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place! beautiful this time of year
Stayed 1 night in Dec 2025

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities
I don;t like the resort hidden fees. Should have checked before making the reservation. It's as much a question of transparency than a financial one. The music coming form the live band and form the restaurant on the pool side can be heard in our hotel room until 22h. The employee at the maincounter after working hours is as clueless as a 2X4.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Clean and new feeling. Luxury feel and size without the huge price.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marsha

Stayed 3 nights in Nov 2025

10/10 Excellent

Darla

Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Stayed 3 nights in Nov 2025

6/10 Okay

Briana

Stayed 3 nights in Oct 2025

8/10 Good

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Parthenia

Stayed 3 nights in Jul 2025

8/10 Good

natalia

Liked: Amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalia, Tucson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful! Beautiful property. Will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Business Vacation

The Hyatt grand Hotel was absolutely beautiful from the minute we arrived. Very friendly staff greeting us. And the view across to the pool area with all the glass, the gorgeous. The food was also very good during our stay. We were there on a business trip and even the catered lunches are fabulous.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Amazing Resort!! (But bring earplugs)

Overall the stay was amazing! Absolutely beautiful resort. However, the walls are paper-thin. We heard doors slamming in the hallway all night/morning.. you could hear your neighbors sliding door opening.. was woken up by our neighbor showering early in the AM...yes...water!! That's how thin the walls are! Outside of this complaint, truly an amazing resort with unforgettable views.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The staff is so accommodating and friendly, really making you feel welcome and comfortable.
Drinks 10/10
Views 10/10
Interesting vegetation
Pools 10/10
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud but great amenities

The resort amenities were great! We loved the pools and the grounds. The only issue is the walls are paper thin! We could hear the ice maker like it was in our room, we could hear neighbors conversations through the walls.
Stayed 3 nights in Aug 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this hotel are stunning!! Guests and noise level is very loud throughout the night and into the early hours; making it hard to sleep through the night. Our room could have been cleaned a little better prior to check in. There was dirty spots on the bathroom floor and curtains. We love the pools at this hotel!! & THE VALET ( Josh) gave excellent recommendations for restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisette, South San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and accommodating. Clean and friendly vibe.
Drinks and food at the pool was awesome with excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

devorah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay and exceptional staff throughout the property.
Stayed 1 night in Aug 2025

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