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Hotel Balmoral Plaza

Property class: 3.5

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Photo gallery for Hotel Balmoral Plaza

A modern hotel room with a large bed, a desk, and a chair.
A restaurant with wooden tables and chairs, a ceiling with recessed lighting, and artificial cherry blossom trees.
A modern hotel lobby with a chandelier, plush seating, and a marble wall with the hotel name.
A modern interior with large windows, wicker furniture, and a view of buildings outside.
A modern lounge with large windows, wicker furniture, and a view of the cityscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
874 Cl. 19, 300-786-9119, Pereira, Risaralda, 660002
  • Place, Plaza de Bolivar
    ‪1 min walk‬
  • Place, Pereira Cathedral
    ‪2 min walk‬
  • Place, Victoria Shopping Mall
    ‪3 min walk‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪12 min drive‬

Room options

View all photos for Habitación Sencilla Superior

A modern bedroom with a bed, a desk, and a window.

Habitación Sencilla Superior

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Habitación Doble Superior

A modern bedroom with a large bed, a balcony with a view, and a desk with a chair.

Habitación Doble Superior

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Habitación Familiar Superior

A hotel room with two beds, a desk, and a chair.

Habitación Familiar Superior

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Habitación Triple Superior

A hotel room with two beds, wooden flooring, a modern headboard, and a hanging light fixture.

Habitación Triple Superior

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

About the neighborhood

Pereira

Hotel Balmoral Plaza places you next to Cathedral of Our Lady of Poverty and Plaza de Bolivar. This 35-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Plaza de Bolivar - 1 min walk - 0.0 miles
  • Pereira's Bolivar Square - 1 min walk - 0.1 miles
  • Pereira Cathedral - 2 min walk - 0.1 miles
  • Victoria Shopping Mall - 3 min walk - 0.2 miles
  • Olaya Herrera Park - 8 min walk - 0.5 miles

Getting around

  • Transportation Terminal Station - 8 min drive
  • Pereira (PEI-Matecaña Intl.) - 16 min drive

Restaurants

  • ‪Juan Valdez Café - ‬6 min walk
  • ‪La Lucerna - ‬3 min walk
  • ‪Café Tinto en El Diario del Otún Pereira-Col - ‬3 min walk
  • ‪Tintto - ‬2 min walk
  • ‪Autoservicio Grajales - ‬3 min walk

About this property

Hotel Balmoral Plaza

Hotel Balmoral Plaza features free WiFi in public areas, coffee in a common area, and laundry facilities. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include a TV in a common area, a banquet hall, and a vending machine.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Climb into a Tempur-Pedic bed and sleep between Egyptian cotton sheets. Other amenities include portable fans, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balmoral

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (55 inch wide door)
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 242332

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.

Frequently asked questions

Are free cancellation options available at Hotel Balmoral Plaza?

Hotel Balmoral Plaza provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around Hotel Balmoral Plaza?

This hotel is located in Pereira, just steps from Plaza de Bolivar and Cathedral of Our Lady of Poverty, and within a short walk of Victoria Shopping Mall. You'll also find Olaya Herrera Park and Pereira Gold Museum less than a mile away.

Will I be able to park at Hotel Balmoral Plaza?

No, there isn't parking available at the hotel.

Does Hotel Balmoral Plaza have a casino at the property?

No, Hotel Balmoral Plaza doesn't have a casino.

Will I find an indoor pool at Hotel Balmoral Plaza?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Balmoral Plaza?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and a bar/lounge.

Does Hotel Balmoral Plaza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Balmoral Plaza have a restaurant with a breakfast menu?

Yes, Hotel Balmoral Plaza serves free full breakfasts at Balmoral each morning.

Will Hotel Balmoral Plaza allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Balmoral Plaza.

Does Hotel Balmoral Plaza have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Balmoral Plaza?

The closest major airport to Hotel Balmoral Plaza is Pereira (PEI-Matecaña Intl.), which is 3.6 mi away (16 minutes by car). Another top airport is Cartago (CRC-Santa Ana), which is located 20.5 mi away (60-minute drive).

Can I book a room with a balcony at Hotel Balmoral Plaza?

Yes, some guestrooms at Hotel Balmoral Plaza offer a balcony and may feature city views.

Hotel Balmoral Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 7 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ademir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!! 100%recomended price are amazing! And the hotel is extremely good!
Stayed 1 night in May 2026
Verified review

8/10 Good

Leroy

Liked: Cleanliness, property conditions & facilities
The room was spotless and the location was great which is centrally located to everything. The breakfast was very basic which we were sort of disappointed by. The front desk staff were very friendly and welcoming.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Bibiana

Liked: Cleanliness, staff & service
Disliked: Amenities
The area could be scary for turists .I amColombian and it was a little scary few blocks away from the hotel.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Olga

Liked: Cleanliness, staff & service
The hotel was okey, the room didn't have a wardrobe or fridge wich is really needed, the beds were good and so was the breakfast. The people were attentive though but I don't know if I would stay there again.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. They were beyond excellent in service and kindness. Their attentiveness to my whole family was outstanding. They were always kind to my mother who needed help often. The breakfast was great.. I would highly recommend this location. Their kindness goes a long way. They are always happy to help with anything. The owners went out of their way to help accommodate my mom.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Peola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very high traffic area. I had trouble sleeping because of it. It’s no closet to hand up your things, no Mini fridge, no iron or board and none of the staff spoke any English. I feel front desk staff members should speak some because they never know who will be visiting.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located at a noisy street intersection and kids had a hard time going to sleep early. There were homeless people around the area in the evening. The hotel did not have breakfast buffet. The hotel room did not have coffee machine, air conditioner or a ceiling fan. The room and bathroom was ok.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Jeremy

Bad experience

Our room type was double booked and my family and I had to sleep in 2 separate rooms (non connecting) for the 1st night. No basic amenities (iron, fridge, water) Bathroom was not clean. Not enough towels. Breakfast was included but avoid eating there unless you have 2 hours to kill.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

ramiro

Tenía pelos la habitación
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Guadalupe Martinez

Liked: Cleanliness, property conditions & facilities
Muy céntrico pero muy sucio y mucho ruido por vándalos
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Nury

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Sinceramente nos equivocamos al seleccionar este hotel porque esta en el centro de Pereira, el area en la noche y madrugada no es muy agradable. Decidimos irnos a otro hotel donde nos sentimos mas seguros, adicional nuestra habitación no tenia aire acondicionado, y las persianas entraba la luz de la calle.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel para recomendar

Hotel bien ubicado porque está cerca a lugares turísticos, moderno y muy buena atención
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place. Staff very friendly always caring of all guesses. Un lugar muy limpio y silencioso. De muy buen gusto la decoracion. El personal muy amable y siempre atento a todos los huéspedes.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi mejor recomendación

Excelente opción para estar en Pereira. Céntrico, acogedor, limpio y una atención de primera.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Andrea

Disliked: Property conditions & facilities
Hay muchos indigentes alrededor
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

ALFONSO

Liked: Cleanliness, property conditions & facilities, room comfort
Ha sido una estancia rápida, la habitación muy agradable y confortable,en muy buen estado, el desayuno pobre y el tiempo de servir se demoró demasiado para haber poca gente
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
El precio y condiciones del hotel son muy favorables. Lo recomiendo
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Juan

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

jens sigvart

Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Josué Renato

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Juan Camilo

Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024