Guests of Empress Pattaya Hotel have access to an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for THB 2150 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.