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Bluegreen's Bayside Resort and Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bluegreen's Bayside Resort and Spa

Enjoy al fresco dining with a view of the water from this outdoor space, featuring comfortable seating and a modern design.
Relax in this stylish space with armchairs, sofas, and a fireplace, surrounded by lush greenery and natural light.
Relax by the pool surrounded by lounge chairs and umbrellas, with a wooden pier extending into the water.
Stunning waterfront hotel with a grand central entrance and serene surroundings.
Relax on the beach with sun loungers facing the ocean, surrounded by palm trees and lush greenery.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • On private beach
  • Pool
  • Breakfast available

Explore the area

View in a map
4114 Jan Cooley Dr, Panama City Beach, FL, 32408
  • Nicklaus Course at Bay Point Resort
    ‪2 min drive‬
  • Thomas Drive
    ‪10 min drive‬
  • St. Andrews State Park
    ‪11 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Studio, 2 Queen Beds, Bay View

Two beds with white linens, flat-screen TV, and a desk with a chair.

Deluxe Studio, 2 Queen Beds, Bay View

7.4 out of 10
Good
(6 reviews)
  • 325 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Bay View

Enjoy a refreshing stay with a fully stocked minibar and comfortable bed.

Family Suite, Multiple Beds, Bay View

  • 650 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Family Suite, Multiple Beds, Resort View

Relax in a serene space with two beds, a flat-screen TV, and a comfortable seating area.

Family Suite, Multiple Beds, Resort View

  • 650 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 4 Queen Beds

View all photos for Junior Suite, Multiple Beds, Resort View

Two spacious beds with crisp linens and a patterned duvet, a comfortable armchair, and a flat-screen TV.

Junior Suite, Multiple Beds, Resort View

  • 650 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Resort View

Relax in this inviting room with a large bed, flat-screen TV, and a balcony overlooking lush greenery.

Studio, 1 King Bed, Resort View

8.0 out of 10
Very good
(11 reviews)
  • 325 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Resort View

Relax in a serene space with a large bed, two bedside lamps, and a comfortable armchair.

Suite, Multiple Beds, Resort View

  • 650 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Resort View

Relax in a serene space with two beds, a flat-screen TV, and a comfortable seating area.

Studio, 2 Queen Beds, Resort View

7.0 out of 10
Good
(14 reviews)
  • 325 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bay View

Relax in a stylish room with a large bed, armchair, and balcony offering a sea view.

Suite, Multiple Beds, Bay View

8.0 out of 10
Very good
(1 review)
  • 650 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds, Bay View

Relax in a stylish room with a large bed, flat-screen TV, and comfortable armchair, offering a view of the sea and a bridge.

Junior Suite, Multiple Beds, Bay View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed, Bay View

Relax in a stylish room with a large bed, flat-screen TV, and comfortable armchair, offering a view of the sea and a bridge.

Deluxe Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(12 reviews)
  • 325 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Golf View

Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.

Deluxe Suite, 2 Bedrooms, Golf View

9.6 out of 10
Exceptional
(4 reviews)
  • 885 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

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About the neighborhood

Panama City Beach

Bluegreen's Bayside Resort and Spa places you next to St. Andrews Bay and within a 15-minute walk of Delwood Beach. This 150-room, 4.5-star resort has 3 outdoor pools along with a private beach and a full-service spa.
View more Resorts in Panama City BeachOpens in a new window

What's nearby

  • Nicklaus Course at Bay Point Resort - 2 min drive - 1.1 miles
  • Naval Support Activity Panama City - 3 min drive - 2.0 miles
  • Capt. Anderson's Marina - 6 min drive - 3.1 miles
  • Thomas Drive - 10 min drive - 4.4 miles
  • St. Andrews State Park - 11 min drive - 5.4 miles

Getting around

  • Northwest Florida Beaches Intl. Airport (ECP) - 36 min drive

Restaurants

  • ‪Schooners - ‬8 min drive
  • ‪Patches Pub - ‬8 min drive
  • ‪Off the Hook Bar and Grill - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Captain Anderson's Restaurant - ‬8 min drive

About this property

Bluegreen's Bayside Resort and Spa

Luxury resort on the beach, with 3 outdoor pools
Bluegreen's Bayside Resort and Spa features a private beach, a full-service spa, and 3 outdoor pools. Valet parking is offered for USD 39 per night. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this beach resort include outdoor tennis courts, a hot tub, and free use of bicycles.
Guests can expect 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
A private beach, 5 outdoor tennis courts, and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a hot tub.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serenity Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English

Similar properties

Experience the hotel's elegant design, featuring a central entrance and spacious balconies on each floor.

Palmetto Beachfront Hotel, a By the Sea Resort

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
7.8 out of 10, Good, 1,724 reviews
$63 nightly
The price is $72
Aug 24 - Aug 25
Total includes taxes and fees
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Property amenities

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 6 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cabana Cafe
  • Flip Flops Pool Bar
  • Pelican's Bar & Grill
  • TIDES Restaurant & Lounge

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Boat tours
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Kayaking
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sail boat
  • Snorkeling
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 2 2025 to January 1 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 33.60 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.
The resort fee includes:
  • Beach access
  • Beach loungers
  • Internet access
  • Parking
  • Spa access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 6.00 to 15.00 per person
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Housekeeping fee: USD 75 per week

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bluegreen's Bayside And Spa
Bluegreen's Bayside Resort Spa
Bluegreen's Bayside Resort and Spa Resort
Bluegreen's Bayside Resort and Spa Panama City Beach
Bluegreen's Bayside Resort and Spa Resort Panama City Beach

Frequently asked questions

Is free cancellation available at Bluegreen's Bayside Resort and Spa?

Bluegreen's Bayside Resort and Spa provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to see around Bluegreen's Bayside Resort and Spa?

This resort is located in Panama City Beach, just steps from St. Andrews Bay. You'll also find Meadows Course at Bay Point Resort and Delwood Beach less than a mile away.

Is parking available on site at Bluegreen's Bayside Resort and Spa?

Yes, valet parking is offered for USD 39 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Bluegreen's Bayside Resort and Spa?

Serenity Spa is the resort's spa and services include hot stone massages, deep-tissue massages, detox wraps, and reflexology. The spa is closed on Sundays.

Does Bluegreen's Bayside Resort and Spa include a casino?

No, Bluegreen's Bayside Resort and Spa doesn't have a casino.

Is there an indoor pool at Bluegreen's Bayside Resort and Spa?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Bluegreen's Bayside Resort and Spa good for couples?

This waterfront resort offers plenty of amenities for couples including a private beach, 3 outdoor pools, and a poolside bar.

Does Bluegreen's Bayside Resort and Spa have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Bluegreen's Bayside Resort and Spa feature a restaurant that includes a breakfast menu?

Yes, Bluegreen's Bayside Resort and Spa has 3 restaurants, and serves to-go breakfast each morning for a surcharge.

Does Bluegreen's Bayside Resort and Spa allow pets to stay for free?

No, pets aren't allowed at Bluegreen's Bayside Resort and Spa.

Does Bluegreen's Bayside Resort and Spa have connecting rooms?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Bluegreen's Bayside Resort and Spa?

The closest major airport to Bluegreen's Bayside Resort and Spa is Northwest Florida Beaches Intl. Airport (ECP), which is 25.2 mi away (36 minutes by car).

Are there rooms with balconies at Bluegreen's Bayside Resort and Spa?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy bay or golf course views.

Bluegreen's Bayside Resort and Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 292 reviews
Rating 8 - Good. 63 out of 292 reviews
Rating 6 - Okay. 38 out of 292 reviews
Rating 4 - Poor. 41 out of 292 reviews
Rating 2 - Terrible. 42 out of 292 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Debra

Traveled with partner
Beds were comfortable
Stayed 4 nights in Apr 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Amenities, property conditions & facilities
Originally when I checked in I was put in a building where the elevator was out of service, so we had to carry everything up the stairs to our room. When we got to our room it was not clean, no hot water, construction going on in the building and outside the building, the phone didn’t work to call front desk. I called from my cell and was told they couldn’t do anything. I called the main office and the next morning the moved my family to a different room. It was clean, elevator worked, hot water, etc. The pools were unable to be used still however. We won’t be staying here again, I appreciate that they moved us but it still should not have took the 5 phone calls to get it done, they should ensure elevators are working and rooms are cleaned prior to guest check in. After we were moved the experience was better but still not what we were expecting.
Stayed 4 nights in Apr 2025

8/10 Good

Catherine

Traveled with group, Traveled with family
Liked: Cleanliness
Two pools clossd for remodel and wrecked our view from balcony. Otherwise great!
Stayed 2 nights in Apr 2025

4/10 Poor

Christine, Appleton

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is undergoing a renovation and change of ownership/management (Hilton purchased the Bluegreen Property). Very unfortunately, none of that was disclosed on the Expedia listing for the property. There was 1 small pool, not 3 as listed on Expedia. 1 restaurant, w/ a small bar; 3 bars/lounges were listed. No poolside bar, as listed. On the last night of our stay, we had to be moved to another room due to construction issues. I was charged a $137 facilities fee which is laughable as the facilities were so limited!
Stayed 4 nights in Apr 2025

4/10 Poor

Jessica

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Sherryl

Disliked: Cleanliness, property conditions & facilities
Hotel under construction and very deteriorated. The staff is nice though and the Manager was able to accommodate a request of mine eith the Spa that I was not able to use cause is by appointment and only from 8 am to 10 am.
Stayed 3 nights in Apr 2025

2/10 Terrible

Renee

Traveled with family and small children
Disliked: Property conditions & facilities
Not as advertised. Construction was going and amenities advertised were not available or open. Restaurant shown on the water was torn down and being rebuilt. Both pools attached to the building under construction. Only restaurant there closed before posted times.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nichole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falsely advertised! All outdoor attractions were under construction (pool, hot tub, outdoor bars, kayak rental…) onsite bar closed at seven pm. Our room over looking the bay was just overlooking construction of the private beach we did not have access to. Staff was very rude and unwilling to fulfill the few accommodations they did still offer, they did not clean our room once during stay, bathroom fan and toilet were broken. There was nothing within walking distance. So disappointed with our stay. We were advised by hotel management to take up reimbursement with Expedia.
Stayed 3 nights in Mar 2025

4/10 Poor

Linda

Traveled with partner
Construction going on. Advertised 3 pools only 1 open for a large complex of hotel and time share guests. Paid for ocean view and could only see the water when standing in front of the slider and looking right, also door opens to a balcony that’s standing only. The room that’s advertised for ocean view with balcony wasn’t even at this hotel as far as we could see. Hallways, elevators dirty and dated. Rooms are dated as well.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, do NOT stay here

Hotel is set to be lovely, but was under construction we went. Every morning we were woken up by the sound of construction noise on the adjacent room. We were charged a resort fee for use of the resort facilities each day, but to the construction, none of the facilities are available to be used. There was no refund of the resort fee due to thisor acknowledgment of this with staff. To make matters worse, they double charged us. I had paid for everything except for a $100 property fee with the Hotels.com app in advance, and yet the hotel insists that we still owe them for the first night of our stay. Due to this, we are double charged and staff refuses to correct the issue. We had to contact our credit card company for a dispute and refund. The on-site bar and restaurant was closed before 8 PM, and advertised pool bar not available due to the construction. Food and beverages were terrible. Service was just OK at restaurant. After this experience, we did not use the hotel restaurant again. Would not recommend, do not stay here.
Stayed 3 nights in Mar 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the water and there is a lovely pier attached to the property. Parking is very convenient and there is easy access to tours like boat rides right from the property. Golf and tennis are available close by. These are all the positives. The downside is the property is undergoing major renovations. That might be nice when it is all done, but not if you are trying to enjoy your stay. They did not clean the room or make the bed. When we checked in, none of the lights besides the bathroom lights worked. Maintenance came out and was able to fix most of them. The WiFi and cable didn’t work for over 48 hours of our stay. There was no running water for an entire day at least 8 am - 5 pm. If we had known there wouldn’t be running water, we would have all taken showers ahead of time but there was no advanced notice. When the front desk said they had water available, I thought they might hand each guest a gallon of water to brush teeth, wash your face and hands, maybe even add water to flush a toilet. Imagine my surprise when the front desk handed me one small water bottle per person. The lady told me the water was out for the entire County - which was a lie. The water was out in a small geographic area because of planned work. This could have been communicated to the guests in advance. There is so much construction going on, it made it difficult to walk between construction projects and cement being poured. Work went late into the evening.
Stayed 5 nights in Mar 2025

2/10 Terrible

James C.

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Construction on going

Outdoor beach area closed under renovations so were 2 of 3 restaurants. Mini golf closed, tv would not connect. Drilling and hammering all day from 8-5 with all the construction work in progress under balcony. Filed complaint as website says “some “ amenities were not available instead of all
Stayed 3 nights in Mar 2025

2/10 Terrible

Candace

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Eliza

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not disclosed that most amenities were closed off & under construction. Place is lit like a hospital. Staff spoke like robots. This place feels like its lying to itself. The private beach is the size of my living room. Got here and immediately booked another hotel. It was so awful it was funny. Like im not even mad, I got a good laugh out of it
Stayed 2 nights in Mar 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t even know where to begin. For starters, just wasn’t a comfortable place to be. The property is undergoing construction/ renovation which didn’t help. The rest I will sum up with this statement, the place was a total waste of money.
Stayed 3 nights in Mar 2025

4/10 Poor

LaShunda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First and last Resort I will spend my money on!!!!

I was highly disappointed because my boyfriend and I drove 2 hours to enjoy our romantic getaway for the weekend. The customer service was great but when we arrived to our room I was upset because I specifically booked that room just to have the bay scenery but instead we seen the overgrown bushes. The temperature in the shower was cold and some of the outlets wasn't working. We called the front desk for new towels but they didn't answer the phone so I had to purchase my own towels from Walmart . I didn't have a problem with the construction site.
Stayed 2 nights in Mar 2025

4/10 Poor

Julie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lied to all the way
Stayed 2 nights in Feb 2025

8/10 Good

Kaythleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to Serenity Spa, within walking distance. The property had a relaxing atmosphere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff went above and beyond even though expedia check in was a complete disaster
Stayed 2 nights in Jan 2025

2/10 Terrible

JENNIFER

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When booking this stay at this property, the only thing that was mentioned was that there would be a possible noise during the day for construction. the entire first floor was boarded up. you could not enjoy the view at all when dining, working out, sitting at the fire in the lobby, etc. our room had no hot water in the sink, the shower had brown water, the refrigerator did not work, the carpet was disgusting, there was BLOOD on the corner of the boxspring. It was late when we arrived and we were tire, we dealt with it that first night. I asked for a different rm, &we were moved to a ply wood boarded up view for the remainder of our trip!!! QUITE UNHAPPY DISPEASED CUSTOMER!!! no bay view, which is what I requested and neither of our 2 rooms looked anythning like the online pictures! quite deceiving!
Stayed 4 nights in Dec 2024