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The Ben West Palm, Autograph Collection

4.0 star property
Hotel with 2 restaurants, a quick walk to Clematis Street

Choose dates to view prices

Photo gallery for The Ben West Palm, Autograph Collection

Relax by the pool with a view of the marina and its yachts.
Enjoy a drink at the bar with a view of the outdoor seating area.
Relax in a welcoming lobby with a unique black and white photograph, comfortable wicker chairs, and lush greenery.
Experience the grandeur of our lobby, featuring a high ceiling, textured stone walls, and a stunning chandelier.
Enter a stylish lobby with a wooden ceiling, plants, and a tiled floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401
  • Clematis Street
    ‪1 min walk‬
  • CityPlace
    ‪9 min walk‬
  • Palm Beach County Convention Center
    ‪2 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Two spacious beds with white linens, each flanked by a nightstand with a lamp, and a comfortable seating area with a leather armchair.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and desk area.

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 343 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Two beds with white linens, nightstands, and a flat-screen TV are featured in this stylish room with a large window offering a view of the outside.

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Slippers rest on a soft, textured surface, suggesting a relaxing bath setup.

Room, 1 King Bed (Mobility Accessible, Tub)

  • 341 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Two beds with white linens, nightstands, and a flat-screen TV are featured in this stylish room with a large window offering a view of the outside.

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.

Room, 1 King Bed (Hearing Accessible)

  • 341 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Slippers rest on a soft, textured surface, suggesting a relaxing bath setup.

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 341 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Slippers rest on a soft, textured surface, suggesting a relaxing bath setup.

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 341 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Relax in a spacious room with a large bed, seating area, and flat-screen TV, offering a marina view.

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(9 reviews)
  • 343 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Slippers rest on a soft, textured surface, suggesting a relaxing bath setup.

Junior Suite, 1 King Bed

  • 638 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Two large beds with white linens and wooden headboards, a flat-screen TV, and a desk with a chair.

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Stunning marina views from the waterfront promenade, with yachts docked at the piers.

Room, 2 Queen Beds (View)

9.6 out of 10
Exceptional
(8 reviews)
  • 347 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Relax in a spacious room with a large bed, seating area, and city views.

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(23 reviews)
  • 343 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Two beds with white linens, nightstands, and a flat-screen TV are featured in this stylish room with a large window offering a view of the outside.

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 347 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Two plush beds with crisp linens and matching pillows, flanked by dark nightstands and a textured wall panel.

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

  • 347 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

West Palm Beach

Clematis Street is within a 5-minute walk of The Ben West Palm, Autograph Collection while other popular sites like CityPlace are within a 15-minute stroll. This 208-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Clematis Street - 1 min walk - 0.0 miles
  • CityPlace - 9 min walk - 0.5 miles
  • Palm Beach County Convention Center - 2 min drive - 0.9 miles
  • Worth Avenue Mall - 4 min drive - 1.9 miles
  • Port of Palm Beach - 8 min drive - 4.3 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 8 min walk
  • Palm Beach Intl. Airport (PBI) - 14 min drive

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬2 min walk
  • ‪Duffy's Sports Grill - ‬2 min walk
  • ‪Lynora's - ‬2 min walk
  • ‪Grease Burger Beer and Whiskey Bar - ‬3 min walk

About this property

The Ben West Palm, Autograph Collection

Hotel with 2 restaurants, a quick walk to Clematis Street
At The Ben West Palm, Autograph Collection, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 57 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and free use of bicycles.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Minibars, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Proper Grit
  • Spruzzo

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,791 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 145 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 50 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 12 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for children
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 145 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-5:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Is free cancellation available at The Ben West Palm, Autograph Collection?

The Ben West Palm, Autograph Collection provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see close to The Ben West Palm, Autograph Collection?

This hotel is located in West Palm Beach, a short 3-minute walk from Clematis Street and also 12 minutes on foot from CityPlace. You'll also find Port of Palm Beach and Peanut Island within a short drive.

Is there parking available at The Ben West Palm, Autograph Collection?

Yes, valet parking is offered for USD 57 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does The Ben West Palm, Autograph Collection have a casino at the property?

No, The Ben West Palm, Autograph Collection doesn't have a casino.

Will I find an indoor pool at The Ben West Palm, Autograph Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Ben West Palm, Autograph Collection a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does The Ben West Palm, Autograph Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Ben West Palm, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, The Ben West Palm, Autograph Collection has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Ben West Palm, Autograph Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ben West Palm, Autograph Collection for a fee of USD 145 per accommodation, per stay. The property also provides food and water bowls.

Does The Ben West Palm, Autograph Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ben West Palm, Autograph Collection?

The closest major airport to The Ben West Palm, Autograph Collection is Palm Beach Intl. Airport (PBI), which is 5.6 mi away (14 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 25.1 mi away (29-minute drive).

Can I book a room with a balcony at The Ben West Palm, Autograph Collection?

No, you won't find guestrooms with balconies at The Ben West Palm, Autograph Collection.

Does The Ben West Palm, Autograph Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Ben West Palm, Autograph Collection.

The Ben West Palm, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 352 out of 452 reviews
Rating 8 - Good. 51 out of 452 reviews
Rating 6 - Okay. 22 out of 452 reviews
Rating 4 - Poor. 14 out of 452 reviews
Rating 2 - Terrible. 13 out of 452 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seth

Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ELIZABETH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful and the staff is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Will be back
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Amenities
My wife and my love coming to the Ben. Never disappoints. Highly recommend.
Stayed 1 night in Apr 2025

4/10 Poor

Edward

Traveled with family
Disliked: Cleanliness
Check in was delayed, very noisy and busy at the hotel. Car took 40 minutes to come when we texted the valet. Way over priced for what the hotel is.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great upscale experience
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERT, Juno Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Mar 2025

10/10 Excellent

Szabolcs

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the unique charachter of the hote. Extravagant enteriour.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Beautiful property and wonderful staff!!
Stayed 2 nights in Jan 2025

6/10 Okay

john

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was excellent! Front desk, Whit, was amazing and attentive. Will return some day.
Stayed 5 nights in Dec 2024

6/10 Okay

yehudah

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Trip

Was the holiday season. Had ice skating rink right outside the front door across the street and the “special” town tree was around the corner with holiday light show every 15 min
Stayed 3 nights in Dec 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation for Winter wonderland

We had a great time at The Ben. We have attended work events here but decided to bring the kids and stay the night so we could go ice skating. It was a magical experience for all. The decorations were beautiful.
Stayed 1 night in Dec 2024

10/10 Excellent

Neer

Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

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