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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Exterior
Reception
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, St. Laurent Centre
    ‪3 min walk‬
  • Place, Cosmic Adventures
    ‪18 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(19 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(69 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(141 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(18 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Comfort Inn Ottawa East

Gloucester
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,008 reviews
$137 nightly
The price is $163
Jun 21 - Jun 22
Total with taxes and fees
Comfort Inn Ottawa East

About the neighborhood

Ottawa

Located in Gloucester, Holiday Inn Ottawa East by IHG is within a few miles (5 km) of popular sights such as University of Ottawa and Children's Hospital of Eastern Ontario. This 3-star hotel has 261 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • St. Laurent Centre - 3 min walk - 0.2 miles
  • Cosmic Adventures - 18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre - 2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa - 3 min drive - 3.2 miles
  • Laser Quest - 6 min drive - 1.8 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪A&W - ‬6 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Cinnabon - ‬7 min walk

About this property

Holiday Inn Ottawa East by IHG

Guests of Holiday Inn Ottawa East by IHG have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hampton Inn by Hilton Ottawa
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 2,852 reviews
$105 nightly
The price is $126
Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Frequently asked questions

Is free cancellation available at Holiday Inn Ottawa East by IHG?

Holiday Inn Ottawa East by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Ottawa East by IHG?

As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Ottawa East by IHG on Jun 21, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Ottawa East by IHG?

This hotel is situated in Gloucester within a short 4-minute walk of St. Laurent Centre. You'll also find Byward Market Square and Parliament Hill within a short drive.

Is there parking available at Holiday Inn Ottawa East by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Ottawa East by IHG include a casino?

No, Holiday Inn Ottawa East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Ottawa East by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:30 AM and 11:00 PM.

Is Holiday Inn Ottawa East by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Holiday Inn Ottawa East by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Ottawa East by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Ottawa East by IHG serves buffet breakfast for a surcharge each morning at Myra's Bar and Kitchen.

Does Holiday Inn Ottawa East by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Ottawa East by IHG for a fee of CAD 50 per pet, per stay.

Does Holiday Inn Ottawa East by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Ottawa East by IHG?

The closest major airport to Holiday Inn Ottawa East by IHG is Ottawa International Airport (YOW), which is 10.9 mi away (20 minutes by car).

Are there rooms with balconies at Holiday Inn Ottawa East by IHG?

No, there aren't any guestrooms at Holiday Inn Ottawa East by IHG that offer a balcony.

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 728 out of 1373 reviews
Rating 8 - Good. 364 out of 1373 reviews
Rating 6 - Okay. 149 out of 1373 reviews
Rating 4 - Poor. 57 out of 1373 reviews
Rating 2 - Terrible. 75 out of 1373 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jenish Jessen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and good service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and cheerful staff!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service
It was just an overnight stay and served its purpose. Overall, would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great room that was clean and spacious. Good location for airport travel and staff was friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

André

Liked: Cleanliness, amenities
Breakfast and staff are great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Serhii

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend, very kind staff, delicious meals, i had very good rest
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Good clean stay with great staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Room was dated, but very clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Laflamme

Liked: Cleanliness, staff & service, amenities
The room was clean and the house keeping very nice to Me … the staff at the restaurant very nice great.. I enjoy..
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean, nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
room was clean, staff were friendly, the in-house restaurant was convenient.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful front desk employee. Clean and spacious room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cyndie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pooneh

Liked: Cleanliness, amenities, property conditions & facilities
The staff seem respectful and it was our pleasure to stay at Holiday Inn Ottawa east by IHG. The room was quite clean and neat. The breakfast bufet was also acceptable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jahanvi

Liked: Cleanliness, amenities, property conditions & facilities
Its a great place ,very clean , staff is very friendly , is something close to the parliament hill as well as a mall
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and had all the amenities needed
Stayed 1 night in Dec 2025
Verified

8/10 Good

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
great place to be
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Joyann

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. The staff were very friendly and helpful especially Samir, the waiter in the restaurant. He was very pleasant and kind. Highly recommend
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and the staff were superlative.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Great staff !
Stayed 1 night in Dec 2025
Verified

8/10 Good

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff are amazing. They definitely went above and beyond. Lobby is updated. But as you look around it’s clearly at the surface. The rest of the hotel is in bad need up updating and is in quite disrepair.
Stayed 6 nights in Mar 2026