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Sago Palm Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Sago Palm Hotel

A lobby with a tufted sofa, two yellow armchairs, and a sign for Sago Palm Hotel.
A pool area with a yoga mat and a building in the background.
A dining table with a plate of salad, a wine glass, and various condiments.
A modern two-story building with a paved courtyard and a car parked in front.
A hotel room with a large bed, two bedside lamps, a wooden headboard, and a nightstand with a phone and a book.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Westmoreland Cabana King

A hotel room with a bed, a nightstand with a lamp, a phone, and a wooden wall.

Westmoreland Cabana King

  • Sleeps 2
  • Free WiFi

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a television, a desk, and a view of the sea.

Westmoreland Cabana Queen

  • Sleeps 2
  • Free WiFi

View all photos for Main Deluxe King

A hotel room with a bed, a TV, a desk, and a bathroom visible through an open door.

Main Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Signature Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, a red chair, and a desk with a lamp.

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Main Queen

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main Queen

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Main Twin Twin

A hotel room with two beds, a wooden headboard, a mirror, and a red chair.

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Deluxe King

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard with a decorative panel.

Main Deluxe King

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Main Deluxe Queen Junior Suite

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and two white bar stools.

Main Deluxe Queen Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Main King

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town King

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Westmoreland Cabana King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland King Large

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland King Large

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Ocho Rios

Turtle Beach is a short stroll from Sago Palm Hotel, and other popular attractions like Dunn's River Falls are within a few miles (5 km). This 37-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.2 miles
  • Ocho Rios Clock Tower - 4 min walk - 0.3 miles
  • Turtle Beach - 7 min walk - 0.4 miles
  • Turtle River Park - 8 min walk - 0.5 miles
  • Shaw Park Gardens - 13 min walk - 0.7 miles

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪Boulangerie - ‬5 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Ocean's 11 - ‬11 min walk
  • ‪Ocho Rios Jerk Center - ‬8 min walk

About this property

Sago Palm Hotel

At Sago Palm Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
50-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Other amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is free cancellation available at Sago Palm Hotel?

Sago Palm Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sago Palm Hotel?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Sago Palm Hotel on Jul 22, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sago Palm Hotel?

This hotel is located in Ocho Rios, just steps from Ocho Rios Clock Tower and Ocho Rios Craft Market, and within a short walk of Turtle Beach. You'll also find Dunn's River Falls and Mystic Mountain within a short drive.

Will I be able to park at Sago Palm Hotel?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Sago Palm Hotel?

Spa services at the hotel include body wraps, couples treatments, and mani/pedis.

Does Sago Palm Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a chef service, and a restaurant at this hotel.

Does Sago Palm Hotel include a casino?

No, Sago Palm Hotel doesn't have a casino.

Will I find an indoor pool at Sago Palm Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Sago Palm Hotel?

There are many amenities for couples at this hotel, including a chef service as well as a restaurant and an outdoor pool.

Are there hot tubs at Sago Palm Hotel?

No, this hotel doesn't have a spa tub.

Does Sago Palm Hotel have a restaurant with a breakfast menu?

Yes, Sago Palm Hotel serves a cooked-to-order breakfast for a surcharge each morning at York Tavern.

Will Sago Palm Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sago Palm Hotel.

Are there connecting rooms at Sago Palm Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sago Palm Hotel?

The closest major airport to Sago Palm Hotel is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (22 minutes by car).

Can I book a room with a balcony at Sago Palm Hotel?

No, you won't find guestrooms with balconies at Sago Palm Hotel.

Does Sago Palm Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sago Palm Hotel.

Sago Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 324 reviews
Rating 8 - Good. 78 out of 324 reviews
Rating 6 - Okay. 24 out of 324 reviews
Rating 4 - Poor. 10 out of 324 reviews
Rating 2 - Terrible. 11 out of 324 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay at Sago Palm. Great staff, clean rooms, good food
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sheresse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet hotel, location close to everything.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, a wonderful stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience and the food was amazing.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marlene

Liked: Cleanliness, staff & service
The staff was lovely l, the breakfast was great. I had a pleasant experience.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at Sago Palm hotel. The staff was friendly and very helpful. The hotel cleanliness exceed expectation. excellent hotel
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

maloney Hunter

Liked: Cleanliness, staff & service
The pool was great! And the kitchen staff was amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an authentic Jamaican owned. The staff is amazing catering to our every need. Breakfast was magnificent with both Jamaican traditional dishes and American style cooked to order. Room was cozy and intimate. I highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very very courteous, rooms are very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Derrion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. The restaurant food wasn’t the best but the drinks and authentic Jamaican breakfast were great. It was in the heart of the city and close to everything! I would definitely recommend it!
Authentic Jamaican Breakfast
Ox Tails and potatoes
Restaurant Hours
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a surprising and wonderful stay at this hotel; so much so that I have recommended it three times since. The staff is wonderful, the breakfasts are delicious. Alban
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and welcoming. Very attentive and very helpful to us Americans traveling just to have a good time. The food was great too. I will definitely be back !
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Jiselle

Liked: Cleanliness, staff & service
They should have an elevator and be more organized but it wasn’t bad. Breakfast was good and its a great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make you feel welcome
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shonique Shevonne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, very cozy and well thought out. The staff was courteous.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sstreisann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant & most importantly the room was clean & I felt comfortable using the bed & bathroom. Cleanliness is a big deal for me. It was a pleasant stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely courteous and helpful. Everyone was good. Great job!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
I recommend this hotel to any guests
Stayed 5 nights in Dec 2025