See all properties

Sago Palm Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Sago Palm Hotel

Exterior
Premium bedding, in-room safe, individually furnished, desk
Daily cooked-to-order breakfast (USD 34 per person)
Outdoor pool, sun loungers
Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Ocho Rios Clock Tower
    ‪3 min walk‬
  • Place, Turtle Beach
    ‪6 min walk‬
  • Place, Turtle River Park
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Ocho Rios

Sago Palm Hotel places you next to Ocho Rios Craft Market and Ocho Rios Clock Tower. This 37-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.2 miles
  • Ocho Rios Clock Tower - 3 min walk - 0.2 miles
  • Turtle Beach - 6 min walk - 0.3 miles
  • Turtle River Park - 7 min walk - 0.4 miles
  • Ocho Rios Fort - 4 min drive - 1.6 miles

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪Gondola - ‬3 min walk

About this property

Sago Palm Hotel

At Sago Palm Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
50-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes, and beds are dressed in premium bedding. Other amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

4 outdoor pools, sun loungers, lifeguards on site
Moon Palace Jamaica – All Inclusive
  • Pool
  • Hot tub
  • All inclusive
  • Spa
8.2 out of 10, Very Good, 1,912 reviews
$473 nightly
The price is $525
Mar 8 - Mar 9
Total with taxes and fees
Moon Palace Jamaica – All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is free cancellation available at Sago Palm Hotel?

Sago Palm Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Sago Palm Hotel?

This hotel is located in Ocho Rios, just steps from Ocho Rios Clock Tower and Ocho Rios Craft Market, and within a short walk of Turtle River Park. You'll also find Turtle Beach and Mahogany Beach less than a mile away.

Is there parking available at Sago Palm Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Sago Palm Hotel?

Spa services at the hotel include body wraps, couples treatments, and mani/pedis.

Does Sago Palm Hotel include a casino?

No, Sago Palm Hotel doesn't have a casino.

Will I find an indoor pool at Sago Palm Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Sago Palm Hotel?

There are many amenities for couples at this hotel, including access to a chef as well as an outdoor pool and a poolside bar.

Are there hot tubs at Sago Palm Hotel?

No, this hotel doesn't have a spa tub.

Does Sago Palm Hotel have a restaurant with a breakfast menu?

Yes, Sago Palm Hotel serves a cooked-to-order breakfast for a surcharge each morning at York Tavern.

Will Sago Palm Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sago Palm Hotel.

Does Sago Palm Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sago Palm Hotel?

The closest major airport to Sago Palm Hotel is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (22 minutes by car).

Are there rooms with balconies at Sago Palm Hotel?

No, there aren't any guestrooms with balconies at Sago Palm Hotel.

Does Sago Palm Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sago Palm Hotel.

Sago Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 217 reviews
Rating 8 - Good. 45 out of 217 reviews
Rating 6 - Okay. 17 out of 217 reviews
Rating 4 - Poor. 6 out of 217 reviews
Rating 2 - Terrible. 9 out of 217 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities
Very very nice. Clean, staff helpful and friendly, bar and breakfast were awesome. I will definitely stay here again. If you want more personalized service without the big resort feeling.. stay here. Security was priority for the guests. Sago Palm. The best!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberlyn

Liked: Cleanliness, amenities, property conditions & facilities
Small but cozy, staff was exceptional and the restaurant was a delight. Worth every penny.
Stayed 4 nights in Oct 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
everything was perfect
Stayed 2 nights in Oct 2025

8/10 Good

Ilsa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good property tasty at if you are traveling by yourself. Room isn't huge but comfortable enough for 2 people.
Stayed 3 nights in Oct 2025

10/10 Excellent

Khary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve got to say, this hotel has some seriously amazing staff who go above and beyond to make you feel welcome! The rooms and bedding were spotless, and their breakfast was so good, it felt like you were dining at a fancy restaurant! For the price, it was definitely worth every penny.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cozy with all the amenities I needed. The Staff was super nice and welcoming. I also had the pleasure of sharing Jackfruit, with Ms. Yolanda... which is my favorite fruit. The breakfast was on point every morning, thanks to Mr. Campbell. If you're looking for a hotel with a personal touch and a comfortable stay, don't hesitate, this is it!
Stayed 2 nights in Oct 2025

6/10 Okay

Tara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. I just wish the room wasn’t so small and there were more breakfast options
Stayed 4 nights in Oct 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had a great experience from check in to check out. Will be visiting again in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karlene, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, making us feel very welcome from the moment we arrived. Place is always clean and tidy. Breakfast is also on point. Once again Amazing stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cholla

Stayed 3 nights in Oct 2025

8/10 Good

Keisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The.property is a hidden gem in the heart of Ocho Rios. My room was very clean and comfortable. The breakfast was very satisfying, and the staff was very pleasant. Truly a great find!
Stayed 2 nights in Oct 2025

8/10 Good

Francis

Stayed 1 night in Sep 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service
Excellent location.
Stayed 1 night in Sep 2025

6/10 Okay

Jamie

Traveled with family
Liked: Cleanliness, staff & service
The hotel served the purpose of what we needed, which was a place to stay on our drive through Jamaica. It is in a busy area of town and pretty noisy at night. Limited food options nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Glenroy

Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy-Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff their were friendly and easy going
Stayed 1 night in Aug 2025

8/10 Good

Cecil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most things about the property, the room was nice, however I booked a junior suite to accommodate 4 adults but it would have been more comfortable for 2 adults and 2 children because the space was a bit cramped. The food was quite good and the staff was quite friendly and professional. the hotel gave a nice comfortable feel overall. I think a game room with a pool table and a dart board etc, a TV etc would enhance the experience in my opinion. The pool is nice but it is untiled and the pool area needs more shade from the sun. Overall I was pleased with the experience and I would definately stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ralston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nadine

Stayed 9 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property is within close proximity to the beach, shopping, and right next to Mongoose Restaurant nland Lounge. Easy access to transportation
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service
I recently stayed at the Sago Palm Hotel in Jamaica and had a mixed experience. On the positive side, the security and front desk staff were friendly, approachable, and very helpful throughout my stay. Their warm attitude made check-in and general interactions pleasant. However, there are some areas that could use improvement. The dining options are very limited, so if you’re looking for variety, you may need to plan to eat elsewhere. There was also a noticeable odor in certain areas, which affected the overall comfort. One major concern was the $200 deposit policy. I was told it would be held and then released, but instead, it was charged to my card. I had to follow up with the hotel afterward to have it resolved, which was inconvenient and disappointing. Overall, while the staff’s friendliness is a plus, the lack of dining options, lingering odor, and deposit handling issues made the stay less enjoyable than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHARMAINE C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Moya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean hotel on the main strip. Breakfast was delicious. The price was a bit high for the week but it was during the emancipation holiday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Deanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Kenrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept. Great staff
Stayed 2 nights in Aug 2025