See all properties

Sago Palm Hotel

4.5 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Sago Palm Hotel

Daily cooked-to-order breakfast (USD 34 per person)
Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk
Westmoreland King Large | Premium bedding, in-room safe, individually furnished, desk
Exterior
Main Deluxe King | Premium bedding, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
54 Main St, Ocho Rios
  • Turtle Beach
    ‪6 min walk‬
  • Ocho Rios Fort
    ‪4 min drive‬
  • Dunn's River Falls
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed

View all photos for Main Twin Twin

Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
10 bars/lounges, swim-up bar, poolside bar, beach bar

Bahia Principe Grand Jamaica - All Inclusive

Runaway Bay
  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
7.4 out of 10, Good, 2,634 reviews
$253 nightly
The price is $253
Oct 16 - Oct 17
Total with taxes and fees
Bahia Principe Grand Jamaica - All Inclusive

About the neighborhood

Ocho Rios

Jamaica Beaches is a short stroll from Sago Palm Hotel, and other popular attractions like Dunn's River Falls are within a few miles (5 km). This 37-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Turtle Beach - 6 min walk - 0.3 miles
  • Turtle River Park - 7 min walk - 0.4 miles
  • Ocho Rios Fort - 4 min drive - 1.6 miles
  • Mystic Mountain - 6 min drive - 2.6 miles
  • Dunn's River Falls - 8 min drive - 3.4 miles

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Moon Palace Loud bar - ‬5 min walk
  • ‪Boulangerie - ‬5 min walk
  • ‪Pier 8 - ‬2 min walk
  • ‪Cafe Express - ‬9 min walk
  • ‪Mother`s - ‬3 min walk

About this property

Sago Palm Hotel

Luxury hotel with bars and a 24-hour fitness center
At Sago Palm Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
50-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Other amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

4 outdoor pools, sun loungers

Moon Palace Jamaica – All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 1,774 reviews
$283 nightly
The price is $315
Sep 30 - Oct 1
Total with taxes and fees
Moon Palace Jamaica – All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2,000 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is free cancellation available at Sago Palm Hotel?

Sago Palm Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Sago Palm Hotel?

This hotel is located in Ocho Rios, just steps from Ocho Rios Craft Market and Ocho Rios Clock Tower, and within a short walk of Jamaica Beaches. You'll also find Turtle River Park and Turtle Beach less than a mile away.

Is there parking available at Sago Palm Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Sago Palm Hotel?

Spa services at the hotel include body wraps, couples treatments, and mani/pedis.

Does Sago Palm Hotel include a casino?

No, Sago Palm Hotel doesn't have a casino.

Will I find an indoor pool at Sago Palm Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Sago Palm Hotel?

There are many amenities for couples at this hotel, including access to a chef as well as an outdoor pool and a poolside bar.

Are there hot tubs at Sago Palm Hotel?

No, there isn't a spa tub at this hotel.

Does Sago Palm Hotel have a restaurant with a breakfast menu?

Yes, Sago Palm Hotel serves a cooked-to-order breakfast for a surcharge each morning at York Tavern.

Will Sago Palm Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sago Palm Hotel.

Are there connecting rooms at Sago Palm Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sago Palm Hotel?

The closest major airport to Sago Palm Hotel is Ocho Rios (OCJ-Ian Fleming Intl.), which is 10.2 mi away (22 minutes by car).

Can I book a room with a balcony at Sago Palm Hotel?

No, at Sago Palm Hotel, there aren't any guestrooms that list a balcony.

Does Sago Palm Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sago Palm Hotel.

Reviews

Sago Palm Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 115 out of 177 reviews
Rating 8 - Good. 40 out of 177 reviews
Rating 6 - Okay. 12 out of 177 reviews
Rating 4 - Poor. 3 out of 177 reviews
Rating 2 - Terrible. 7 out of 177 reviews

Reviews

10/10 Excellent

Teisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Quiet environment. Temperature in room is well controlled and shower pressure was great after a long day. Will definitely come again,
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Everyone at Sago Palm Hotel when above and beyond to make sure my husband and i had a wonderful stay, great location.
Stayed 7 nights in Jun 2025

10/10 Excellent

Kadian

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Keneisha

Stayed 1 night in Jun 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Staff & service
Everything was good until the waiter decided to overcharge me at the restaurant. He decided to add an extra 25% on top of my bill for I don't know what because Im paying a service charge for eating at the restaurant according to my receipt. He could not explain what this 25% extra is for as it was not included on my receipt. Even after going back and forth the issue was still not solved. This is clearly a way of cheating guests to get the extra money.
Stayed 4 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing! The waiter was so friendly. The staff overall were very friendly and helpful
Very relaxing and peaceful!
Stayed 1 night in May 2025

10/10 Excellent

SARAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and renovated.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Cargill ST PATRICK, MIAMI

Stayed 5 nights in Apr 2025

10/10 Excellent

Cargill ST PATRICK, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has excellent customer service. The rooms were in good condition. Also the breakfast from the restaurant was very good.
Stayed 5 nights in Apr 2025

6/10 Okay

James

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Ochi

Staff welcoming friendly, attended to our needs.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Finally found a boutique hotel that was right in the middle of everything in Ochi! Walking distance to the beach (with free access) restaurants grocery stores and bars everything you could ask for. My husband is paralyzed and this is the only true place that is actually accessible with rollin showers grab bars everything that can give complete independence to persons in wheelchair. Which is a true blessing! The kitchen in our room had everything we needed and very spacious. The place is clean and spotless! Completely gated with 24 hours security. It’s definitely a safe place for all tourists. A special thank you to Melonie and Chino, who not only kept the place safe, but we’re a blessing to talk to and made our stay even more enjoyable. Front receptionist Jordan, Chris, and I forgot the other guy‘s name were wicked and made sure that we are well taken care of! Housekeeping was lovely and Raymond who worked the restaurant and the other lovely girl who again I forgot her name regretfully were amazing. They were welcoming and went out of their way to make sure to make us feel welcomed and loved. The entire Sago palm team smiles were contagious! My husband and I want to thank everyone at Sago Palm and we look forward to staying with you again next year
Stayed 9 nights in Apr 2025

10/10 Excellent

kellia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was a hidden Gem
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in Apr 2025

8/10 Good

Ryan, Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location, friendly staff, and clean rooms. Experienced a small incident in the parking lot. Staff had the courtesy to inform me of the accident and managed to find a solution for getting the bumper of rental car fixed, however, the solution cost me a day of vacation with the only tangible benefit being a topped off gas tank so the person who caused the accident could save a few dollars. Breakfast was good, walking distance to shops, and free access to public beach. Decent value for the money minus the accident.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place the staff was amazing 🇯🇲💯
Stayed 3 nights in Mar 2025

10/10 Excellent

Anil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 2 nights in Mar 2025

10/10 Excellent

Keeton, Belleville

Stayed 1 night in Mar 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern boutique hotel nestled in the heart of Ocho Rios. Facility was clean and well kept. Room and bed were very comfortable. Staff were courteous and friendly. Jamaican breakfast was delicious.
Stayed 1 night in Mar 2025

8/10 Good

Sybil Y

Liked: Property conditions & facilities
I love the security.
Stayed 2 nights in Feb 2025

4/10 Poor

Sheila C

Business traveler
Disliked: Property conditions & facilities
The place has great potential. You can tell from the way they have furbished the place But the manager is the absolutely worst I have come across in my entire life hence the breakdown in almost every area I am a 72 year old disabled woman but I remain independent I worked as a flight attendant with Air Jamaica for over seven years,then transferred to customer service at Palisades airport Two years after I opened The Wanderer an art, craft and jewelry shop specializing I items from Third world countries so I have travelled extensively. But the manager Miss Bradshaw is the worst nightmare I have ever encountered in any hospitality environment. Three staff members stood out Hugh at the Fr desk who started off shaky through lack of proper training but the important thing was he really tried to improve so I saw great potential ‘Smiley” who dealt with room service he was a gem very pleasant and willing A very petite young lady who attended to guests in the breakfast room I think her name was Shani she was fantastic, extremely professional a credit to the hotel The unbelievable happened this morning when it was time for me to check out. I I had a 10am meeting scheduled with one of the bank managers at NCB At approximately 8.15 I brought my bags from my room and asked Hugh to get my bill in order while I had breakfast. After eating I went with my credit card to pay US $48 that was outstanding. I had deposited an additional US$ 200 the night of my arrival in addition to the
Stayed 2 nights in Feb 2025

4/10 Poor

Sylvie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sago Palm Hotel 4 nights in December 2024, in between Christmas and New Year when rates were extremely high, and unfortunately we could not wait to get out of there... The positives: the room was spacious and clean, the bed was comfortable, most furniture and equipment was new. The hotel's restaurant serves delicious food (but expensive), and the hotel's staff was lovely and welcoming. Now, the negatives: the music coming from the nearby bars/clubs was extremely loud at night, so loud that it almost felt like the party was happening right down the hall! It was starting every day in the early afternoon, and getting progressively louder in the evening, until 2-3AM! I normally can sleep with a bit a noise, but this was really too loud to sleep. We told the hotel staff, but they couldn't do anything. We asked for ear plugs, but they were not able to provide any... A few other inconveniences included very slow service during breakfast in the morning (up to 90mn wait for our food during peak time), and staff unable to help us book excursions. Another thing to note, is that the area around the hotel was a bit sketchy. As 2 adult women, we felt a little unsafe going out for dinner. All in all, Sago Palm could be a great little gem, but unfortunately the noise at night is unforgiving. That is the main reason we had an awful stay, and would not recommend anyone staying here.
Stayed 4 nights in Dec 2024