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Holiday Inn Norwich City by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Holiday Inn Norwich City by IHG

A Holiday Inn hotel entrance with a glass facade, a covered entrance, and potted plants.
A hotel room with two beds, a desk, a chair, and a large window with curtains.
A modern reception desk with a wooden finish, a green accent wall, and a decorative plant.
A modern lounge area with sofas, chairs, and tables, featuring a large TV screen and a view of the outdoors through large windows.
A modern lounge area with seating, a bar, and a large TV screen.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Riverside Walk
    ‪8 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a chair, a nightstand with a phone, and artwork on the wall.

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (Pitch View)

A hotel room with two beds, a nightstand with a phone, and a lamp.

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a chair, and a small table.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Pitch View)

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Standard Room, 1 King Bed (Pitch View)

7.0 out of 10
Good
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Pitch View)

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Premium Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a nightstand with a phone, and a lamp.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

A bed with white bedding and pillows against a wooden headboard.

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, two bedside lamps, a desk with a phone, and a chair.

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Norwich

Holiday Inn Norwich City by IHG places you next to Carrow Road Stadium and within a 5-minute walk of other popular sights like Norfolk Broads. This 4-star hotel has 150 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 miles
  • Norfolk Broads - 3 min walk - 0.2 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Cathedral - 19 min walk - 1.1 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪The Rose - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪Bier Draak - ‬13 min walk
  • ‪The Jubilee - ‬13 min walk

About this property

Holiday Inn Norwich City by IHG

At Holiday Inn Norwich City by IHG, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for GBP 7.95 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

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Holiday Inn Express Norwich by IHG
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  • Free WiFi
  • Restaurant
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8.0 out of 10, Very Good, 856 reviews
$87 nightly
The price is $104
Aug 31 - Sep 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

Is free cancellation available at Holiday Inn Norwich City by IHG?

Holiday Inn Norwich City by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on Aug 16, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Holiday Inn Norwich City by IHG?

Located steps from Carrow Road Stadium, this hotel is in Norwich, and within a 10-minute walk of Norfolk Broads and Norwich Riverside Walk. You'll also find Dragon Hall and Lion Wood less than a mile away.

Is there parking available at Holiday Inn Norwich City by IHG?

Yes, parking is offered for GBP 7.95 per night. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Norwich City by IHG feature a casino on the premises?

No, Holiday Inn Norwich City by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Norwich City by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Norwich City by IHG?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and free wired internet.

Does Holiday Inn Norwich City by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Norwich City by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Norwich City by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Norwich City by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Norwich City by IHG for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Norwich City by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Norwich City by IHG?

The closest major airport to Holiday Inn Norwich City by IHG is Norwich (NWI-Norwich Intl.), which is 5 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Norwich City by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Norwich City by IHG.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean, with good food and drink on offer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely comfortable room and fabulous breakfast. Easy parking and very convenient for shopping and events in Norwich.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at how good this hotel was. Fab staff, lovely room with stadium view, great breakfast and brill location for Norwich city. We stayed with our dog and would definitely recommend and return.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, very clean and great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable and clean, but the staff are what set it well above the norm.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aristotle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault anything about this hotel, easy check in, clean accommodation and well stocked bar
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brage-Erlend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very helpfull staff. Hotel gives you easy access to the City centre with just a short walk. Several stores just next Doors. A pleasant stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great room with pitch view, really fantastic staff on reception and at breakfast. Lovely stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good ,cleaning person a little slack , front desk people good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city centre location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Good selection at the bar
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very tired hotel, rooms are basic and everything feels very old
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Staff were very helpful and friendly. Standard of room and breakfast was very good considering the price was low.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room, great breakfast and close proximity to shopping in Norwich.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Keely

Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, hotel was clean and parking easy
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Lovely staff and a comfortable room. We especially enjoyed the company and humour if the night porter.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Denise C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for two nights. No complaints. Room was clean and comfortable. The bed and pillows made for a perfect sleep. Close proximity to many stores and about a 15 minute walk to Norwich City Center.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gema

Liked: Cleanliness, staff & service
The room was comfortable, and the staff were very kind and helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exallant hotel Clean tidy room Serviced every day didn’t have to ask prime Location ideal for railway and football ground some rooms face the stadium pitch
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the usual buffet but it was all fresh and very tasty. Everything was topped up regularly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff on front desk. Quick check in. Nice hotel with easy parking. Good sized view and cool view of the Norwich Stadium.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but could do with an update as everything is a little dated
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Staff & service
The room is a little tired and so is the bathroom. But the bar and reception is nice plus an added bonus- some really lovely and helpful staff 👍
Stayed 2 nights in Apr 2026