Hotel Riu Palace Aruba - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Aerial view
Balcony view
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, The Casino at Hilton Aruba
    ‪3 min walk‬
  • Place, Palm Beach
    ‪3 min walk‬
  • Place, Hyatt Regency Casino
    ‪9 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

Suite Junior

  • 419 sq ft
  • Sleeps 4

Suite Junior with Side Sea View

  • 376 sq ft
  • Sleeps 4

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(255 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(115 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.4 out of 10
Very good
(5 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Sea View (E)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room (E)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Suite Junior with Sea View

  • 419 sq ft
  • Sleeps 4

Suite with Sea View

  • 656 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 656 sq ft
  • Sleeps 2

About the neighborhood

Noord

Located in Palm Beach, Hotel Riu Palace Aruba - All Inclusive is within a 10-minute walk of popular sights such as Palm Beach and Hyatt Regency Casino. This 450-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Bubali Bird Sanctuary - 3 min walk - 0.2 miles
  • The Casino at Hilton Aruba - 3 min walk - 0.2 miles
  • Palm Beach - 3 min walk - 0.2 miles
  • Butterfly Farm - 7 min walk - 0.4 miles
  • Hyatt Regency Casino - 9 min walk - 0.5 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

  • ‪2 Fools and a Bull - ‬7 min walk
  • ‪Gianni's Ristorante - ‬4 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬5 min walk
  • ‪Lola Taqueria - ‬4 min walk
  • ‪Tambu Beach and Pool Bar - ‬7 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino
Guests of Hotel Riu Palace Aruba - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free minibar items, balconies or patios, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rates at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

Is a free cancellation option available at Hotel Riu Palace Aruba - All Inclusive?

Hotel Riu Palace Aruba - All Inclusive provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see within easy reach of Hotel Riu Palace Aruba - All Inclusive?

This property is situated in Palm Beach within a 10-minute walk of Palm Beach and Hyatt Regency Casino. You'll also find Eagle Beach and Manchebo Beach within a short drive.

Is parking available on site at Hotel Riu Palace Aruba - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Hotel Riu Palace Aruba - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, and reflexology.

Does Hotel Riu Palace Aruba - All Inclusive have a casino?

No, Hotel Riu Palace Aruba - All Inclusive doesn't have a casino.

Is there an indoor pool at Hotel Riu Palace Aruba - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Hotel Riu Palace Aruba - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and 5 restaurants.

Are there hot tubs at Hotel Riu Palace Aruba - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hotel Riu Palace Aruba - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hotel Riu Palace Aruba - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Does Hotel Riu Palace Aruba - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Riu Palace Aruba - All Inclusive.

Does Hotel Riu Palace Aruba - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Hotel Riu Palace Aruba - All Inclusive?

The closest major airport to Hotel Riu Palace Aruba - All Inclusive is Queen Beatrix Intl. Airport (AUA), which is 6.7 mi away (14 minutes by car).

Are there rooms with balconies at Hotel Riu Palace Aruba - All Inclusive?

Yes, every guestroom at Hotel Riu Palace Aruba - All Inclusive comes with a balcony with some featuring ocean views.

Does Hotel Riu Palace Aruba - All Inclusive have a wedding venue?

There are wedding services available at Hotel Riu Palace Aruba - All Inclusive if that's in your vacation plans.

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 958 out of 1843 reviews
Rating 8 - Good. 400 out of 1843 reviews
Rating 6 - Okay. 250 out of 1843 reviews
Rating 4 - Poor. 123 out of 1843 reviews
Rating 2 - Terrible. 112 out of 1843 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Nishant

Liked: Staff & service, amenities, property conditions & facilities
Ocean was not visible. Lot of construction around the property but the place is very nice! Def worth the beach, can do with or without all inclusive and there’s good food in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, views are nice, it's quiet and the staff were friendly yet professional. Loved my stay here and would book again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and accommodating for the entire stay. The cleaning of the resort as a whole was spectacular! The only sort of issue with cleanliness was that the same diligence taken outside was not continued in the rooms. The food was good, we were unlucky and the outdoor food spot by the water only reopened on our last day there. But overall it was an awesome experience, would definitely go again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Vladimir

Traveled with partner
Liked: Amenities, property conditions & facilities
Coming back next year for sure!
Stayed 6 nights in Sep 2025

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as expected for repeat Riu guests. I like d that it was walkable to shopping and additional dining. The staff was friendly. Had to call daily to have our fridge restocked but room was clean and restocked. Food was mediocre at best.
Stayed 6 nights in Sep 2025

8/10 Good

Michael, Marstons Mills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Tina

Stayed 4 nights in Sep 2025

4/10 Poor

Jerome

Traveled with family
Liked: Cleanliness, staff & service
The room that I booked was not available until 2 days later and I was told I would need to check out at noon and would have to wait till 3 to get the new room! So I ended up staying in the room with only one bed and the noise from the construction at 7 am! I had my 78 year old mother with me and just didn’t like the service at all!
Stayed 4 nights in Sep 2025

6/10 Okay

Trechia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful very clean space. I must say food was better off hotel. The beach view impeccable. The entertainment was to in one area not for all but overall I would go back
Stayed 3 nights in Sep 2025

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Stacy-Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Farasley Ramirez, Largo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This vacation was one of my favorite experiences. Perfect location on the crystal-clear waters of Aruba. We'll be back!
Stayed 3 nights in Sep 2025

2/10 Terrible

Calvin Darnell Parnell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were water bugs in two of the rooms that I was designated. The first room actually had a cap of suspected heroin in one of the dresser drawers. During the weekdays Monday through Wednesday, there was nothing but nonstop, construction, and noise going on. That was not Revealed during the booking process.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy Sarah Greenberg

Liked: Cleanliness, staff & service
This is my favorite chain and the Riu in Aruba is the best! From the staff, to the other guest…great time!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Brandy

Stayed 6 nights in Sep 2025

6/10 Okay

Lennox

Liked: Cleanliness, staff & service
I resented the fact that, throughout my stay, there was no adequate television service in the room. Upon my request, a technician came to my room to investigate. His visit was useless because he could not solve the problem. I had looked forward to watching television news and sports from Canada and the United States in the comfort of my room. Sadly, this did not happen. It ruined my visit. I therefore request a partial monetary refund of my hotel bill in compensation for this disastrous occurrence. A reasonable and speedy refund will be greatly appreciated.
Stayed 7 nights in Sep 2025

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención al cliente fue una muy buena experiencia. Todo estuvo excelente. Gracias por la hospitalidad.
Stayed 3 nights in Sep 2025

2/10 Terrible

Artheia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was under construction, the television did not work, internet service was down for first few days, elevators went out twice, on day 3 no hot water There was NO INDICATION PROVIDED PRIOR TO BOOKING THAT THE HOTEL WAS UNDER COSTRUCTION/ Renovation. Noise started everyday at 6:30-7 am and went until 7pm! We had to have the buffet everyday. ALL RESTAURANTS FILLED EVERY DAY! No control over people reserving space at the beach or pool. Non guest at pool.
Stayed 4 nights in Sep 2025

6/10 Okay

Iskandar

There was no hot water in the first 24 hours. Tv and telephones did not work. Telephone started working after I made a multiple complains. It was very noisy everyday starting 8 in the morning due to renovations. Elevators weren't working properly and steady.
Stayed 7 nights in Aug 2025

10/10 Excellent

Heela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really amazing experience with RIU Palace! Great pools and beaches, nice and really helpful staff, clean property, great food, incredible view!
Stayed 7 nights in Sep 2025

6/10 Okay

Idalberto

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
They kept us awake, talking loudly in the hallways in front of our rooms from early on. The buffet didn't have enough food variety, and the waitresses took a long time to serve us. Daytime activities were limited to none, just music by the pool and very poor quality shows at night. The best thing was the spa, the first-class quality of the massages, and the phenomenal service.
Stayed 3 nights in Sep 2025

6/10 Okay

Natalia

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I don’t write reviews almost ever, but felt I should to help others in decision of lodging if traveling soon. My husband and I stayed at the Riu Palace for 5 nights and were very happy with the food options and the kind and happy staff. However, immediately entering our room we noticed it had a stench of mildew and the beds were wet because of the humidity in the air. Luckily the front desk did supply a dehumidifier for the first night and offered to switch our room the next day. However, instead of fixing the room’s issue, they made it clear we had to be out by 11am the next morning so they could prepare the room for the next guest, which didn’t feel right. They also didn’t mention that the Riu Palace gym is closed (the roof caved in) so guests have to use the Riu Antilles gym (sister hotel). Which is fine but requires about a 10 minute walk. There are only two elevators for both guests and staff use (almost never both working) so waiting time is high. The most frustrating was the constant construction from 7:00am to 8:00pm across the ENTIRE hotel. You couldn’t go anywhere (beach, pool, your room, your balcony, the lobby, etc) without the sound of jackhammering. The elevator area of our floor was always full of construction material, painting, etc etc and constant noise. It was hard to rest in the room during the day because it was so noisy. We love Aruba and really aren’t very picky people, but our experience will probably lead us to not choose Riu Palace again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ilmi

Traveled with family
Liked: Cleanliness, amenities
Excellent
Stayed 4 nights in Sep 2025

2/10 Terrible

carol

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are planning or have planned a trip here, cancel it! Cockroaches, no running water or hot water when they turn it on. Living out of porta potty because of no water. Limited dining. No air conditioning. Loud drilling noises in early AM. Had maintenance in our room middle of night. Challenges getting simple things like coffee, water or toilet paper. Staff was not good at managing expectations.
Cockroach
Stayed 6 nights in Aug 2025