Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
Hotel with free parking, steps from Fallsview Casino

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Exterior
Indoor pool, outdoor pool
1 bedroom, blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; alfresco dining

Popular amenities

  • Gym

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

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Room options

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(153 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(257 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Niagara Falls

Located in Fallsview, Holiday Inn Niagara Falls - By The Falls by IHG is adjacent to Fallsview Casino and within a 10-minute walk of other popular attractions like Skylon Tower. This 3-star hotel has 122 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour gym.

What's nearby

  • Fallsview Casino - 3 min walk - 0.2 miles
  • Skylon Tower - 3 min walk - 0.2 miles
  • Clifton Hill - 13 min walk - 0.7 miles
  • Fallsview Indoor Waterpark - 18 min walk - 1.0 mile
  • Horseshoe Falls - 1 min drive - 0.7 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG features an indoor pool, an outdoor pool, and a 24-hour gym. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and flat-screen TVs with pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, free newspapers, and ironing boards are other standard amenities.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 11.24 per accommodation, per night
  • A damage deposit of CAD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Is free cancellation available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around Holiday Inn Niagara Falls - By The Falls by IHG?

This hotel is situated in Fallsview, just steps from Fallsview Casino and Skylon Tower. You'll also find Clifton Hill and Journey Behind The Falls less than a mile away.

Is parking available on site at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Niagara Falls - By The Falls by IHG include a casino?

No, Holiday Inn Niagara Falls - By The Falls by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Holiday Inn Niagara Falls - By The Falls by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Niagara Falls - By The Falls by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Niagara Falls - By The Falls by IHG serves a full breakfast for a surcharge each morning at Cocos.

Does Holiday Inn Niagara Falls - By The Falls by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Niagara Falls - By The Falls by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest major airport to Holiday Inn Niagara Falls - By The Falls by IHG is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.8 mi away (25 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 29.6 mi away (49-minute drive).

Are there rooms with balconies at Holiday Inn Niagara Falls - By The Falls by IHG?

Yes, some guestrooms at Holiday Inn Niagara Falls - By The Falls by IHG offer a balcony and may feature pool views.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1550 out of 3200 reviews
Rating 8 - Good. 980 out of 3200 reviews
Rating 6 - Okay. 378 out of 3200 reviews
Rating 4 - Poor. 153 out of 3200 reviews
Rating 2 - Terrible. 139 out of 3200 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and beds were very comfortable. Housekeeping was very good. I had to pay an additional charge because they said Orbitz made a mistake which didn't sit well with me. There was no microwave in the room which is something I always use. Parking was difficult because the lot next to this one charged so people would sneak into the hotel's lot. Except for once there was 1 space available which was nerve wracking because I always wondered if there would be a space when I left. One time there wasn't so I had to wait 2 hours until a spot opened up. I am still waiting for the return of my 100 deposit. The floor I was on was very nosiy in the middle of the night.
Stayed 3 nights in Jul 2025

10/10 Excellent

jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were looking for.
Stayed 1 night in Jul 2025

8/10 Good

Blerta

Great location
Stayed 3 nights in Jun 2025

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location - very close to the waterfalls, restaurants and activities. The hill was too steep for us to walk up though. The room's balcony is a nice addition and would be lovely in warmer weather. The staff was helpful, friendly and respectful. It was a wonderful getaway to a beautiful place on Earth.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best price for the area and free parking!!
Stayed 1 night in Feb 2025

8/10 Good

Taryn

Good
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 1 night in Mar 2025

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I never went to a Holiday Inn that doesn't give you any complimentary service. No free beverages or breakfast or anything. I tried to book an extra night and I was told I would have to do a new reservation which means paying the same deposit once again. Which is a scam. My room key didn't work several times I had to keep going to the service desk. I just felt the customer service and overall the other services could of been better as well. No I wouldn't visit again or recommend anyone else to visit as well
Stayed 1 night in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Deon

Stayed 1 night in Apr 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Good location, parking included is also very convenient. Close to everything.
Stayed 3 nights in Apr 2025

8/10 Good

Gajanan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked into an adjoining room. Since, we had booked just one room, the adjoining room was separated with a door (locked). However, we could hear the guests talk from the other side as the door wouldn’t provide enough sound proofing.
Stayed 1 night in Mar 2025

10/10 Excellent

grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I went off-season. The property is only few minute distance from the fall. Very convenient. The parking was right in the back side. The room was very spacious. Very clean as well. Highly recommend this place. The only hiccup we had was breakfast. Only one person was handling many tables. I could see some folks were tired of waiting for their food. We ate elsewhere.
Stayed 2 nights in Apr 2025

8/10 Good

Chi, Braintree

Traveled with family
Liked: Cleanliness, staff & service
I like that the hotel includes parking and a great location if you like to walk over to see the falls. Hotel is a bit outdated but still good for the price.
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 2 nights in Apr 2025

4/10 Poor

Jim

Traveled with partner
Liked: Cleanliness, staff & service
My wife and I were drawn to this property due to its location, and distance to the falls. We checked in early and were able to get our room instead of wait. The front of the building has no parking and is for check in only. The Parking lot out behind the hotel is a major problem that everyone should be aware of. Next to the hotel parking lot, is the parking lot for the Skylon Tower as well as a separate paid parking option. There are no barriers between these lots at all. As you can imagine, non hotel guests will park in the hotel parking lot. I came back to the hotel to find the lot completely full, I went to the front desk and told them there is nowhere to park. Baffling to me, they pulled out a printed birds eye view of all of the parking lots and showed me where I can park. This would not be suitable at all for anyone with an issue walking, as I had to park like an 1/8 mile away from the hotel. This is totally unacceptable, manage your parking lot and block it off to other non-hotel guests. This should be common sense. The room was decent. Renovated in recent years but is beat up, bathroom shows the worst age. Balcony had 2 cheap plastic patio chairs. TV wouldn't always work, showed a black screen sometimes. Best thing was its close proximity to the falls. But beware, it is a STEEP hill going down. The walk down is fine, but coming back up may be a serious challenge to those not in decent shape. Also - They will charge you $11 CAD just for booking with Expedia.
Stayed 1 night in Apr 2025

8/10 Good

Philippe

Stayed 2 nights in Apr 2025

10/10 Excellent

ANJU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 1 night in Apr 2025

6/10 Okay

Colin

Stayed 1 night in Apr 2025

8/10 Good

Kit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is easy to locate and within walking distance to the Fall and the casino. Many restaurants in the surrounding area. However the room can use some upgrade. The shower curtain smells like mildew, the door to the room rattles when people walk by, the parking area can use some upgrades as well.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not as good as I expected, breakfast has a limited choice and expensive.
Stayed 1 night in Apr 2025

6/10 Okay

joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mariana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are comfortable and the restaurant is very good.
Stayed 1 night in Apr 2025