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Sheraton New York Times Square Hotel

4.0 star property

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Photo gallery for Sheraton New York Times Square Hotel

Exterior
55-inch flat-screen TV with cable channels, TV, pay movies
Fitness facility
Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
811 7th Ave, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪36 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(291 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(173 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(538 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(30 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

7.4 out of 10
Good
(220 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, City View

8.0 out of 10
Very good
(57 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds, City View

7.6 out of 10
Good
(37 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(33 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

New York

Located in Manhattan, Sheraton New York Times Square Hotel is next to popular attractions like Broadway and Broadway Theatre. This 4-star hotel has 1780 rooms and welcomes guests with a restaurant, a 24-hour gym, and a conference center.

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Radio City Music Hall - 5 min walk - 0.3 miles
  • Times Square - 5 min walk - 0.3 miles
  • Central Park - 8 min walk - 0.5 miles

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Sheraton New York Lobby - ‬1 min walk

About this property

Sheraton New York Times Square Hotel

Guests of Sheraton New York Times Square Hotel enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Self parking is available for USD 75 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and a ballroom.
55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business center
  • Conference center (36,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Is free cancellation available at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on Jun 7, 2026 start from $254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton New York Times Square Hotel?

This hotel is situated in Manhattan, just steps from Broadway and Rockefeller Center, and within a short walk of Times Square. You'll also find Central Park and 5th Avenue less than a mile away.

Is there parking available at Sheraton New York Times Square Hotel?

Yes, parking is offered for USD 75 per day. Wheelchair-accessible parking is also available for guests.

Does Sheraton New York Times Square Hotel feature a casino at the property?

No, Sheraton New York Times Square Hotel doesn't have a casino.

Is there an indoor pool at Sheraton New York Times Square Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sheraton New York Times Square Hotel?

Couples staying at this hotel will appreciate amenities like a pillow menu and bathrobes as well as a restaurant.

Does Sheraton New York Times Square Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton New York Times Square Hotel have a restaurant that serves breakfast?

Yes, Sheraton New York Times Square Hotel serves buffet breakfast for a surcharge each morning at Hudson Market.

Does Sheraton New York Times Square Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton New York Times Square Hotel for a fee of USD 100.00 per accommodation, per stay.

Does Sheraton New York Times Square Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sheraton New York Times Square Hotel?

The closest major airport to Sheraton New York Times Square Hotel is LaGuardia Airport (LGA), which is 10.5 mi away (37 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12 mi away (18-minute drive).

Are there rooms with balconies at Sheraton New York Times Square Hotel?

No, there aren't any guestrooms at Sheraton New York Times Square Hotel that offer a balcony.

Does Sheraton New York Times Square Hotel host weddings?

There are wedding services available at Sheraton New York Times Square Hotel if that's in your vacation plans.

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3106 out of 8084 reviews
Rating 8 - Good. 1741 out of 8084 reviews
Rating 6 - Okay. 1447 out of 8084 reviews
Rating 4 - Poor. 848 out of 8084 reviews
Rating 2 - Terrible. 942 out of 8084 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Elaine Maier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customers need to be prepared for a $40. a day user tax but Sheraton does credit $35. Each day If you buy from restaurant and bar. Use it or lose it.
Stayed 3 nights in May 2026

6/10 Okay

John, Myrtle Beach

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was excellent EXCEPT 3 out of 4 elevators going to our floor were broken! We once waited 10 minutes to get off the 6th floor.
Stayed 3 nights in May 2026

10/10 Excellent

Angel Eduardo, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, beds very comfortable, staff very friendly and welcoming.
Stayed 4 nights in Apr 2026

6/10 Okay

Joann Laroco

Stayed 2 nights in May 2026

8/10 Good

Margaret Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was extremely busy but not sure how that could change. Increased access to food during the day and maybe room service eould be recommended
Stayed 1 night in Mar 2026

4/10 Poor

Lori

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was run-down, the entire hotel needs updating, rude staff, worst elevator system ever. We will never return.
Stayed 3 nights in Mar 2026

4/10 Poor

John

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The facility was good.
Stayed 1 night in Mar 2026

10/10 Excellent

MANUEL

Stayed 3 nights in Mar 2026

10/10 Excellent

YULAYDA

Liked: Cleanliness
Good rooms. Perfect location.
Stayed 3 nights in Mar 2026

10/10 Excellent

Maria

Stayed 3 nights in Feb 2026

8/10 Good

Mary

Stayed 3 nights in Feb 2026

4/10 Poor

Vikki

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Sheraton New York Times Square Hotel is excellent, but the overall experience was disappointing. I joined Marriott Bonvoy before my stay and received an app notification on arrival morning that my room was ready. However, upon arriving at the hotel, I was told no room was available and that the app was incorrect. After checking back multiple times throughout the day, we eventually returned in the evening and were able to check in just before 7:00 p.m., making for a very long arrival day. There were also repeated credit card charges during the stay ($200 and multiple $150 charges) that were not clearly explained upfront. As an international guest with USD limits on my card, this caused unnecessary stress. While one staff member was eventually helpful in clarifying and stopping further holds, the process lacked transparency. Housekeeping did maintain the room well, but overall the service and communication did not meet expectations. I would not stay here again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Allec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great just would love to know in advance if there are students or some type of event that goes on and would have loved to know that information has we did have people running in the middle of the night. Then would have loved if they had a whole floor to themselves to have some queue at 2-5am
Stayed 5 nights in Feb 2026

8/10 Good

Angela Gabriela Hernández

Stayed 5 nights in Feb 2026

10/10 Excellent

Lynsy

Liked: Cleanliness
Perfect location!!
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness
Staff was fantastic! The room was nice and clean. The mattress was very comfortable!
Stayed 4 nights in Feb 2026

10/10 Excellent

Giancarlo

Stayed 4 nights in Feb 2026

10/10 Excellent

Giancarlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

6/10 Okay

Elvis Joel Albino

Traveled with partner
Disliked: Cleanliness, staff & service
Localidad es 10/10 pero el trato en recepción no es el mejor por algunos empleados y la limpieza es terrible. El cuarto tenía polvo y la bañera estaba negra en el piso un total asco!
Stayed 2 nights in Feb 2026

8/10 Good

Gabriela

Stayed 4 nights in Feb 2026

6/10 Okay

everliz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No refrigerator in the room, TV never worked , call service and never arrived. The luggage storage have fee, most places are complementary. But have a great space in the room and bathroom. Very clean and nice bed. The location also is good.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. It was a great location
Stayed 3 nights in Feb 2026

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel
Stayed 3 nights in Feb 2026

2/10 Terrible

Tzu-Ying

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2026

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas and staff were great. The rooms need a little upkeep with some paint flaking and loud noises when adjoing rooms use their water. Beds were comfortable.
Stayed 2 nights in Feb 2026

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