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Sheraton Metairie - New Orleans Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Sheraton Metairie - New Orleans Hotel

A spacious lobby with a staircase, a reception desk, and seating area.
A bar area with multiple seating options, a variety of bottles, and a television screen.
A modern dining area with multiple tables and chairs, a kitchen visible through a large window, and framed artwork on the walls.
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A Sheraton hotel with a modern facade, multiple floors, and a well-lit entrance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
4 Galleria Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪1 min drive‬
  • Place, Serenity Day Spa and Gifts
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed

7.0 out of 10
Good
(29 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds

7.0 out of 10
Good
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Club Room, 2 Double Beds

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Club Room, 1 King Bed

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Metairie

Located in Old Metairie, Sheraton Metairie - New Orleans Hotel is adjacent to Metairie Business District and within 2 miles (3 km) of Lakeside Shopping Center. This 181-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Lakeside Shopping Center - 1 min drive - 0.7 miles
  • Serenity Day Spa and Gifts - 3 min drive - 1.4 miles
  • Caesars Superdome - 8 min drive - 7.2 miles
  • Bourbon Street - 11 min drive - 8.1 miles

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Café Du Monde - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive

About this property

Sheraton Metairie - New Orleans Hotel

Guests staying at Sheraton Metairie - New Orleans Hotel enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 9.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 27-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5,851 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Self parking fee: USD 9.00 per day
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Are free cancellation options available at Sheraton Metairie - New Orleans Hotel?

Sheraton Metairie - New Orleans Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on Sep 6, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Sheraton Metairie - New Orleans Hotel?

This hotel is situated in Old Metairie, close to Caesars Superdome, Smoothie King Center, and Canal Street. You'll also find Mississippi River and City Park within a short drive.

Is parking available on site at Sheraton Metairie - New Orleans Hotel?

Yes, parking is offered for USD 9 per day. Wheelchair-accessible van parking is also available for guests.

Does Sheraton Metairie - New Orleans Hotel have a casino?

No, Sheraton Metairie - New Orleans Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Metairie - New Orleans Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Metairie - New Orleans Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Sheraton Metairie - New Orleans Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton Metairie - New Orleans Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Metairie - New Orleans Hotel serves a cooked-to-order breakfast for a surcharge each morning at Zuby's Restaurant.

Does Sheraton Metairie - New Orleans Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Metairie - New Orleans Hotel though service animals are welcome.

Are there connecting rooms at Sheraton Metairie - New Orleans Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sheraton Metairie - New Orleans Hotel?

The closest major airport to Sheraton Metairie - New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 9 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Sheraton Metairie - New Orleans Hotel?

No, you won't find guestrooms with balconies at Sheraton Metairie - New Orleans Hotel.

Does Sheraton Metairie - New Orleans Hotel offer wedding services?

There are wedding services available at Sheraton Metairie - New Orleans Hotel if that's in your vacation plans.

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 388 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 121 out of 1005 reviews
Rating 4 - Poor. 108 out of 1005 reviews
Rating 2 - Terrible. 97 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 1 night in May 2026
Verified review

4/10 Poor

Jennifer

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very pleasant and helpful. Cleanliness not so much. won't stay there again.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Kimberly Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very convenient for our needs.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness
Great room m, thanks
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is good and as for my stay it’s always awesome
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet hotel near restaurants and airport.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful huge King room, almost felt like an apartment! Clean and comfortable with a wonderful shower and bathroom, delicious smelling shampoo/conditioners, very comfortable bed, friendly staff and convenient parking garage next door for secure parking. I stayed for a mini vacation away from the family to attend the Phantom of the Opera at the Saenger Theatre, and my stay at the Sheraton was a bonus, such a relaxing trip to recharge. I will be back to stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff were very friendly
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2023
Verified review

6/10 Okay

Anthony

My bathroom door wouldn’t shut properly and the mattress sagged. Other than that everything was fine.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , quiet , comfortable .. Will be staying again soon !!!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was elegant, clean and the hospitality was great.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Tema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hospitality

Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Dedra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Friendly staff, clean room, comfortable bed!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Terry Lee

Liked: Staff & service, amenities
Excellent suite, staff at front desk and restaurant extremely helpful and friendly
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Shelly-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and house keeping was great
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shopping
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Marcus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was switched rooms while checking to 2 double beds but was told they was 2 queens beds. No other rooms available once I went back down to ask to switch back. Also, asked for more blankets for the room and was refused. Front desk told me they checked and didn’t have any to give.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good experience, I will definitely go back.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service
Front desk attendants were awesome!!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

This was my 2nd time to stay here an it was perfect with lots of places to eat an shop near! Safe area an easy Uber ride to French quarters! Easy ride to airport also
Stayed 1 night in May 2023

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