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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Daily buffet breakfast (USD 10.99 per person)
Fitness facility
Terrace/patio
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
275 Whitney Ave, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪3 min walk‬
  • Place, Mini Military Museum
    ‪3 min drive‬
  • Place, German-American Cultural Center
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gretna

Located in Terrytown within a 5-minute drive of Ernest N. Morial Convention Center, Holiday Inn New Orleans West Bank Tower by IHG is within a 10-minute drive of other popular sights such as National World War II Museum. This 3-star hotel has 180 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Oakwood Center - 3 min walk - 0.2 miles
  • Mini Military Museum - 3 min drive - 1.6 miles
  • German-American Cultural Center - 3 min drive - 1.8 miles
  • McArthur Shopping Center - 3 min drive - 2.0 miles
  • Canal Street - 6 min drive - 4.3 miles

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Hen House - ‬17 min walk
  • ‪The Ground Pat'i - ‬6 min walk
  • ‪Toast - ‬12 min walk
  • ‪Golden Wings - ‬15 min walk
  • ‪Taqueria 2 Brothers - ‬16 min walk

About this property

Holiday Inn New Orleans West Bank Tower by IHG

At Holiday Inn New Orleans West Bank Tower by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Free daily continental breakfast
La Quinta Inn by Wyndham New Orleans West Bank / Gretna
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
5.0 out of 10, 1,067 reviews
$72 nightly
The price is $83
Mar 30 - Mar 31
Total with taxes and fees
La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Cribs/infant beds are available for USD 3.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Frequently asked questions

Is a free cancellation option available at Holiday Inn New Orleans West Bank Tower by IHG?

Holiday Inn New Orleans West Bank Tower by IHG provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn New Orleans West Bank Tower by IHG?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn New Orleans West Bank Tower by IHG on Apr 5, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn New Orleans West Bank Tower by IHG?

This hotel is situated in Terrytown, close to Port of New Orleans, Caesars New Orleans Casino, and Canal Street. You'll also find Caesars Superdome and Bourbon Street within a short drive.

Is there parking available at Holiday Inn New Orleans West Bank Tower by IHG?

Yes, extended and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn New Orleans West Bank Tower by IHG feature a casino on the premises?

No, Holiday Inn New Orleans West Bank Tower by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn New Orleans West Bank Tower by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn New Orleans West Bank Tower by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Holiday Inn New Orleans West Bank Tower by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn New Orleans West Bank Tower by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn New Orleans West Bank Tower by IHG serves buffet breakfast for a surcharge each morning at Round House Bar and Grill.

Will Holiday Inn New Orleans West Bank Tower by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn New Orleans West Bank Tower by IHG though service animals are welcome.

Does Holiday Inn New Orleans West Bank Tower by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn New Orleans West Bank Tower by IHG?

The closest major airport to Holiday Inn New Orleans West Bank Tower by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 18.6 mi away (28 minutes by car).

Are there rooms with balconies at Holiday Inn New Orleans West Bank Tower by IHG?

No, there aren't any guestrooms at Holiday Inn New Orleans West Bank Tower by IHG that offer a balcony.

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlesse, Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, Convenient to various areas & easy parking. Enjoyed my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roger

Liked: Property conditions & facilities
Awesome Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
It was just a very nice, clean, easy experience. I wanted my kids to be able to see New Orleans from our hotel room because they have never been before. As best she could, the lady who checked us in that is at least two the fifth floor, even though the kids wanted to go all the way to the top. This was the last minute thing so they did the best they could. Then it was pouring rain and nasty this morning so all of our plans for the day pretty much got squelched by rain so we went and did a few geocaches near the hotel planning to get on the road after lunch. And then as soon as I got all the stuff packed in the car and was sitting out front ready to go I could not find my cell phone, and then suddenly I realized that I had left it in the window, recording a time lapse of the weather. So I had to go back in and get another key, go up and find my phone. I saw it in the window reached over and grabbed it and went back downstairs. Great then we went and killed about an hour geocaching over at the mall. and at one point, my daughter decided she needed to charge her phone and her charger was connected to her iPad. But she couldn’t find her iPad. And then she remembered same thing I remembered.. she left it lying in the hotel room. So we had to go back and get another key and she had to go out and get her iPad, but it was there so all is well. I appreciate the patience of your staff. Well, our airhead selves got it together that morning. Thank you again.
Stayed 1 night in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Rosalind

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was supposed to be included with the stay, but both days they closed the restaurant before 9:30, it was to opened until 11. They offered no compensation, or discount, just said sorry about that. That's is unacceptable, and bad business. I go to New Orleans often, but i will not be staying there.
Stayed 1 night in Nov 2025

2/10 Terrible

Rosalind

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was supposed to be included, both days they closed earlier than we were told. They didn't even offer adiscount on room, or voucher to get Breakfast somewhere else. That is unacceptable!
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

2/10 Terrible

HOPE

Traveled with group, Traveled with family
Disliked: Amenities
Had to wait one hour and thirty minutes after check in time to be able to get in our rooms. Didn’t get a receipt at checkout and it has been over 7 days and I’m still waiting on my accidental deposits to be returned.
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 2 nights in Nov 2025

2/10 Terrible

Stanley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First, this hotel is definitely old. If not, it smells old. The first room we were assigned was on the highway side with constant traffic noise. They reassigned the room, which was great. However, there was the trade off from the previous room. The first room was seemingly cleaner. But neither exceeded our expectations. Both are borderline acceptable. The rooms were relatively clean and the beds were comfortable and provided good sleep/rest. During checkout, the female at the front desk was rude and unprofessional. She was tending to a customer in front of me. Based upon the conversation, he was requesting a receipt, which was to be provided via email. He was writing his email address, and I was standing in line to be helped next. Unbeknownst to me, she was waiting on me, but never said anything. I was trying to respect the previous person's privacy. She looked at me, eventually rolled her eyes, and said "may I help you" in a condescending way. I then said I didn't know you were waiting on me because I don't read minds. She said I don't either. But how was I to know it was my turn? Anyhow, between the lackluster stay, poor CS, and homeless picking at the breakfast bar, I won't be staying here again, not would I recommend it. 0 star for me...
Stayed 1 night in Nov 2025

10/10 Excellent

Marion

Stayed 1 night in Nov 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean.
Stayed 2 nights in Nov 2025

8/10 Good

Shannon

Stayed 1 night in Nov 2025

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryant

Stayed 2 nights in Nov 2025

8/10 Good

kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, beds were very comfortable, front desk was very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

PARICHE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The consistency of the service always seems to amaze me.The staff always greeting with a smile ,clean rooms,delicious chicken wings during happy hour.Thanks for great service every time we visit.
Stayed 1 night in Nov 2025

6/10 Okay

George

Liked: Amenities
Staff was nice but room had a little roach problem.
Stayed 1 night in Nov 2025

10/10 Excellent

Candace

Stayed 1 night in Oct 2025

8/10 Good

Joshua

Stayed 2 nights in Nov 2025

2/10 Terrible

Huda

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is neglected and not well maintained. Our room and bathroom were dirty and things were broken.
Stayed 3 nights in Nov 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, staff was attentive. Location was convenient and not far drive to NO. My only complaint was it was hard to fall asleep with the interstate is traffic right outside the window, otherwise was fine
View from room
King room
Stayed 1 night in Nov 2025

4/10 Poor

Zachary, Paragould

Stayed 1 night in Nov 2025

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