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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
Hotel with an outdoor pool, steps from Bourbon Street

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Lobby
Meeting facility
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Room, 1 King Bed, Accessible Bathtub (Mobility) | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (New Orleans View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(140 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Tower (Alexa Tower)

7.8 out of 10
Good
(74 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.4 out of 10
Good
(61 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (New Orleans View)

7.2 out of 10
Good
(22 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (French Quarter View)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(32 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View)

7.8 out of 10
Good
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Canal Street View)

7.6 out of 10
Good
(26 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Alexa Suite)

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

Combined shower/tub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, Crowne Plaza New Orleans French Qtr - Astor by IHG is next to popular attractions like Bourbon Street and Canal Street. This 693-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bourbon Street - 1 min walk - 0.0 miles
  • Canal Street - 1 min walk - 0.0 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles
  • Ernest N. Morial Convention Center - 15 min walk - 0.8 miles

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Hotel with an outdoor pool, steps from Bourbon Street
At Crowne Plaza New Orleans French Qtr - Astor by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Exterior

Wyndham New Orleans - French Quarter

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  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 4,347 reviews
$112 nightly
The price is $133
Aug 10 - Aug 11
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

Is a free cancellation option available at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Crowne Plaza New Orleans French Qtr - Astor by IHG offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor by IHG on Aug 10, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Crowne Plaza New Orleans French Qtr - Astor by IHG?

This hotel is situated in French Quarter, just steps from Bourbon Street and Canal Street, and within a short walk of Caesars New Orleans Casino. You'll also find Caesars Superdome and National World War II Museum less than a mile away.

Will I be able to park at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, valet parking is offered for USD 49 per day with in/out privileges. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a casino?

No, Crowne Plaza New Orleans French Qtr - Astor by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Crowne Plaza New Orleans French Qtr - Astor by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza New Orleans French Qtr - Astor by IHG serves a cooked-to-order breakfast for a surcharge each morning at Dickie Brennan’s Bourbon.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza New Orleans French Qtr - Astor by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza New Orleans French Qtr - Astor by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza New Orleans French Qtr - Astor by IHG?

The closest major airport to Crowne Plaza New Orleans French Qtr - Astor by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.2 mi away (28 minutes by car).

Can I book a room with a balcony at Crowne Plaza New Orleans French Qtr - Astor by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza New Orleans French Qtr - Astor by IHG.

Does Crowne Plaza New Orleans French Qtr - Astor by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza New Orleans French Qtr - Astor by IHG if you plan to say "I do" during your trip.

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1958 out of 4790 reviews
Rating 8 - Good. 1078 out of 4790 reviews
Rating 6 - Okay. 744 out of 4790 reviews
Rating 4 - Poor. 461 out of 4790 reviews
Rating 2 - Terrible. 549 out of 4790 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The entire staff was very friendly and accommodating. You walk right out the door into all of the New Orleans action. Easy walk to anywhere you need to go including trolleys and buses. We will stay again if we ever get back to NOLA.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elham

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Jonathan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at night doesn't communicate with staff during the day. Had to swap rooms 3 times due to a miscommunication that occured before I booked about where would be quiet. After finally getting a quiet room they promised late checkout to accommodate inconveniences and then rescinded that as well. Horrible staff and service.
Stayed 4 nights in May 2025

10/10 Excellent

Melissa, Gulfport

Stayed 1 night in May 2025

10/10 Excellent

Justyn W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Nicholas

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Aleshia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge roaches room the size of a closet my card got over charged by 200. Horrible experience
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent...outside front door..a bit sketchy..homeless people loitering..smoking
Stayed 4 nights in May 2025

2/10 Terrible

Cecelia

Disliked: Staff & service, amenities, property conditions & facilities
Great location, Very nice staff but room was infested with bed bugs I got bit alive on my first night there. I was then moved to another room and was told by the overnight manager i would get a one free night stay (Checked in for 3 days total) I never received that then was told by the morning manager I cant get a free night stay because I booked with a third party (Expedia) so she would issue points that would equal to a free night stay... again never got that email or points! terrible communication between managers ...I then called and left multiple voicemails for manager or was told she's unavailable and to call back but still haven't heard back. I Will be contacting Corporate to put in a formal complaint this is unacceptable
Stayed 3 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

4/10 Poor

Will

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They had a very chaotic fire alarm situation with very little coordination or guidance that made us have to evacuate the building although there didn’t seem to be any reason. Also, they charged my card for the full amount of the stay even though I had pre-paid through Expedia.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Liked: Room comfort

Average

very average stay. Couple of things to know- there was only one small trashcan in the bathroom, which wasn’t enough for us. No refrigerators in the room to store leftovers or drinks. Additionally only cleaned room once while we were there (4 days), even though we put the sign out for them to clean. We had to go find towels and soap on our own. There was no place to empty our trash. Also, the ice machine was broken on our floor.Otherwise, it was a decent stay. The location is cool.
Stayed 3 nights in May 2025

6/10 Okay

Elizabeth

Liked: Cleanliness

Underwhelmed

They charged me way more than what hotels.com said I would pay for my stay.
Stayed 4 nights in Apr 2025

4/10 Poor

Andrey

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We were left with a general feeling of wishing we had gotten a different (a much, much expensive/better) hotel to actually enjoy staying there.
Stayed 3 nights in May 2025

8/10 Good

Ricardo, Los Angeles

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jacquelyn

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We will not be staying here again.
Stayed 3 nights in May 2025

6/10 Okay

Lauren

Liked: Staff & service, amenities
He bottom layer of the bed was dirty, in the first room they gave me directly on Bourbon street it was extremely noisy and the toilet would not stopping running, there were observable mouse droppings and dust pile ups. There were hand towels but I was not provided with any rags.
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there many times
Stayed 1 night in Apr 2025

4/10 Poor

Charles, Rancho Cucamonga

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing as the room that was assigned to us faces a wall. When asked to change rooms, we were denied without a reason. It's okay, I will book with someone else. Nobody will read this review, and the cycle continues.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie Mia

Stayed 4 nights in Apr 2025

6/10 Okay

JOE

Stayed 2 nights in May 2025

4/10 Poor

Katherine

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
When I first checked in, my room's bathtub was full of water, and there was a clump of hair on the chair. We got moved to a different room, and I called down to the desk for some extra ice bags, and no one came up to bring them to me. The ice machine was also broken on the floor we were on, so we had to go down to the 3 floor. Next time I go to New Orleans I will staywith a different hotel.
Stayed 5 nights in May 2025

4/10 Poor

justin, Riverview

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel room was outdated, rips in sheets and curtains. Shower was undesirable. Called down to front desk for clean towels twice, never received towels. The only good thing about this hotel was location. Call
Stayed 3 nights in Apr 2025

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