The good: clean, comfy beds, thick and fluffy towels, water pressure in showers was great, mini shampoos/conditioners provided, quiet and private, fun video games, help and contact from Property manager. The bad: both coffee makers missing parts to function, no espresso machine as advertised, water leaking problem in master bath (was fixed almost immediately), kitchen lacked LOTS (no decent or large knives, terrible wine glasses (only two that were glass, the other plastic ones looked like retirement party leftovers), no large cutting boards or baking sheets (had pizza the first night and was difficult to serve), silverware was also very sad), lots of stairs-whew!