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ANA Crowne Plaza Narita by IHG

4.0 star property
Hotel in Narita with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Narita by IHG

Interior
Meeting facility
Junior Suite, 2 Double Beds (Airport View) | 1 bedroom, premium bedding, down comforters, in-room safe
2 restaurants, dinner served, Japanese cuisine
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Place, Sakura-no-Yama Hill
    ‪3 min drive‬
  • Place, Narita Omotesando
    ‪6 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪6 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed (Forest View High Floor)

8.6 out of 10
Excellent
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(20 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Forest View, High Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds (Forest View, High Floor)

8.4 out of 10
Very good
(21 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 Queen Bed (Forest View)

8.0 out of 10
Very good
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Forest View)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds (Forest View)

8.0 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room

8.6 out of 10
Excellent
(48 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed (Airport View)

8.0 out of 10
Very good
(13 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Airport View, High Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds (Airport View, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View) | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 2 Double Beds (Airport View)

10.0 out of 10
Exceptional
(8 reviews)
  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Airport View)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Twin Beds (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds

8.2 out of 10
Very good
(27 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room (Upgraded)

9.0 out of 10
Wonderful
(13 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Airport View)

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds (Airport View)

7.8 out of 10
Good
(6 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (Forest View)

Junior Suite, 2 Twin Beds (Forest View) | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds (Forest View)

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

7.6 out of 10
Good
(28 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Narita

Located in Horinouchi within 2 miles (3 km) of Sakura-no-Yama Hill, ANA Crowne Plaza Narita by IHG is within a few miles (5 km) of Omote-sandō. This 390-room, 4-star hotel has 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive - 1.3 miles
  • Taiheiyo Club Narita Course - 6 min drive - 4.0 miles
  • Naritasan Park - 6 min drive - 3.6 miles
  • Narita Omotesando - 6 min drive - 3.7 miles
  • Naritasan Shinshoji Temple - 6 min drive - 3.8 miles

Getting around

  • Higashi-Narita Station - 4 min drive
  • Narita Intl. Airport (NRT) - 7 min drive

Restaurants

  • ‪一天門 成田空港 LCCターミナル店 - ‬2 min drive
  • ‪宮武讃岐うどん - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪そじ坊 - ‬3 min drive
  • ‪元祖寿司 - ‬3 min drive

About this property

ANA Crowne Plaza Narita by IHG

Hotel in Narita with 2 restaurants and a full-service spa
ANA Crowne Plaza Narita by IHG features a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 400 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
32-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, electric kettles, and ceiling fans.
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Self parking on site (JPY 400 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on November 12 from 1:30-5 AM. All facilities that use power, including elevators and the internet will not be available and the convenience store will be closed from midnight to 6 AM. Room service will not be available from 11 PM on November 11 to 6 AM on November 12, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 3000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

Frequently asked questions

Are free cancellation options available at ANA Crowne Plaza Narita by IHG?

ANA Crowne Plaza Narita by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ANA Crowne Plaza Narita by IHG?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Narita by IHG on Nov 27, 2025 start from $83.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near ANA Crowne Plaza Narita by IHG?

This hotel is situated in Horinouchi, close to Sakura-no-Yama Hill, Taiheiyo Club Narita Course, and Naritasan Park. You'll also find Narita Omotesando and Narita Airport and Community Historical Museum within a short drive.

Is parking available on site at ANA Crowne Plaza Narita by IHG?

Yes, parking is offered for JPY 400 per day. Though parking is limited, accessible parking and electric car charging are also available.

Is a spa located at ANA Crowne Plaza Narita by IHG?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and body treatments.

Does ANA Crowne Plaza Narita by IHG have a casino at the property?

No, ANA Crowne Plaza Narita by IHG doesn't have a casino.

Will I find an indoor pool at ANA Crowne Plaza Narita by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at ANA Crowne Plaza Narita by IHG?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does ANA Crowne Plaza Narita by IHG have a hot tub?

No, but this hotel does have a steam room.

Does ANA Crowne Plaza Narita by IHG feature a restaurant that includes a breakfast menu?

Yes, ANA Crowne Plaza Narita by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will ANA Crowne Plaza Narita by IHG allow pets to stay for free?

No, pets aren't allowed at ANA Crowne Plaza Narita by IHG.

Does ANA Crowne Plaza Narita by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to ANA Crowne Plaza Narita by IHG?

The closest major airport to ANA Crowne Plaza Narita by IHG is Narita Intl. Airport (NRT), which is 1.7 mi away (7 minutes by car). Another top airport is Ibaraki Airport (IBR), which is around 27.1 mi away.

Are there rooms with balconies at ANA Crowne Plaza Narita by IHG?

No, at ANA Crowne Plaza Narita by IHG, there aren't any guestrooms that list a balcony.

Does ANA Crowne Plaza Narita by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at ANA Crowne Plaza Narita by IHG.

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1054 reviews
Rating 8 - Good. 260 out of 1054 reviews
Rating 6 - Okay. 115 out of 1054 reviews
Rating 4 - Poor. 54 out of 1054 reviews
Rating 2 - Terrible. 34 out of 1054 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

JUNKO

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Although my room was non-smoking, I did smell cigarette smoke very strongly. They placed an air purifier, but it didn’t help to get rid of the smell. It was quite unpleasant. Front desk should strongly emphasize the non-smoking policy to the guests when checking in. Facility is old but cleaning crew do great job. Bed was very comfortable, and amenity was great.
Stayed 1 night in Oct 2025

6/10 Okay

Giorgia

Liked: Cleanliness, staff & service
It needs to be renovarse. Staff was nice
Stayed 1 night in Jul 2025

8/10 Good

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to NRT Airport. They offer a shuttle to the airport and is easy to use. Other than that it is a clean room but very far from Tokyo. Only stay here for early flights out of NRT
Stayed 1 night in Jul 2025

10/10 Excellent

Gil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 1 night in Jul 2025

4/10 Poor

Eduardo, Santo Domingo

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Gorka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

Very nice hotel near Narita Airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

CAROL JEAN

Stayed 2 nights in Jul 2025

10/10 Excellent

Leni

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
staff are friendly breakfast was excellent
Stayed 2 nights in Jul 2025

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants in this hotel closed earlier. Because I arrived a bit late after 9 pm, and I just missed the delicious dinner.
Stayed 1 night in Jun 2025

10/10 Excellent

Dina Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive and very helpful. We liked the convenience of the shuttle to Narita Station and Aeon mall.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alejandro

Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk were exceptional!
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 1 night in Jun 2025

8/10 Good

Nickolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little outdated but made up for it with the amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy cómodo bastantes, excelente la parte del shuttel del aeropuerto al hotel y hotel-aeropuerto
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Liked: Amenities, property conditions & facilities
Pool an suana
Stayed 2 nights in Jul 2025

10/10 Excellent

Gorka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Claudia

Disliked: Property conditions & facilities
Old, furniture and beds in terrible condition
Stayed 1 night in Jul 2025

10/10 Excellent

Anita, East St Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing close by location wise had to take shuttle of train. But hotel was quiet and nice. Would stay there again
Stayed 3 nights in Jul 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
our room was filthy, smelled of smoke, lamps broken, furniture from the 1970s and stains of a concerning nature. i would never stay here again and could not wait to leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Stayed 1 night in Jul 2025

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